Excellent customer service offering the best trip ever
I have always wanted to go on Safari and decided I was not going to put it off any longer. This trip was a year and a half on the planning as I decided I would treat myself for my birthday , a very significant birthday. I did a lot of research and eventually decided to go with Sunset Adventure Safari because when I looked at the schedules they offered and the animals you were likely to see I thought they offered the best. Their reviews were fantastic.
I booked with them directly. In the early stages of my enquiries about the trip Anna and Emma were fantastic. They answered all my questions, put up with me making multiple changes to the trip, always polite and helpful. Their communication was clear.
Coming up to the departure time all arrangements were made regarding the various transfers and we were sent the information along with contact details for a named person should we have any difficulty. I should also mention Sarah who corresponded with me closer to the time we were due to leave. Like Anna and Emma, Sarah was just as helpful. 10 out of 10 stars to all for customer service.
In the end I booked a bespoke Safari package and 3 of my friends joined me on the trip. The whole trip was 17 days and the cost included a night in a hotel on the day of arrival, 10 day safari all meals and water and 5 nights in Zanzibar on a bed and breakfast basis, all transfers. Flights were not included. It was definitely value for money and I would definitely recommend this company. The experience we had was priceless
Our driver/Safari guide Sele was the most amazing, helpful, fun, kind person who went above and beyond to ensure we had a great trip. We saw every animal that I had on my list and then some. If you book with this company and you get Sele as your guide you will definitely be in good hands.
The various lodges and hotels we stayed in throughout the trip were lovely. Some nicer than others but all of a good standard.
The whole safari experience was amazing. I think the photos I and my friends captured will speak for themselves. When the Safari ended, I really was not ready for it to be over.
If you are thinking of doing a Safari and you are looking at this company ... just book it, you will not regret it.
BEST TRIP EVER WITH SELE THE BEST GUIDE EVER. Thank you Sunset Adventure Safari and thank you Sele.
CA
20-35 years of age | Experience level: first safari
The highlight of our trip was our great guide Victor, who made our stay truly unique
We booked a tour and were looked after very well from the start. Ramble Africa Safaris has always been a reliable communicator and provided excellent assistance with our train booking. The highlight of our trip was our great guide Victor, who made our stay truly unique. Through his experience and expertise, we were given the opportunity to see animals that would otherwise have been untouched. Thank you for that! Victor was very reliable and it was great to do this safari with him. We would recommend this company to all travelers. thank you
PT
50-65 years of age | Experience level: 2-5 safaris
Amazing experience
A wonderful experience. Fessal the Guide is very prepared, super attentive and explains everything in detail about both the animals and the traditions and life of the Masai.
Greetings from Portugal
PT
50-65 years of age | Experience level: 2-5 safaris
Wonderfull days
We love the safari tour! The experience was amazing thanks to the kindness of Seffal!
20-35 years of age | Experience level: 2-5 safaris
Beyond beautiful.
I am a little bit biased, as I was born there, but it's an amazing place. Friendly people, knowledgeable guides and amazing views of the wildlife. Always hard to leave home and the serene beauty of Zimbabwe.
20-35 years of age | Experience level: 2-5 safaris
Review about Hwange National Park by Keith Flight
Amazing hospitality and great safari experiences with great guides who are very knowledgeable.
US
35-50 years of age | Experience level: first safari
Sox was extremely knowledgeable, safe and fun!
The tour was so much fun! We were so well taken care of with amazing food, comfortable sleeping tents with provided pads and bags, and the locations we went to we saw so many animals that we didn’t expect to see. Sox knew everything about the animal tracks, the animal burrows, the nightly patterns and all the different types of birds. We had an amazing experience!
65+ years of age | Experience level: 2-5 safaris
Fantastic
My son and wife decided to go to Uganda and I was lucky enough to go with them. We initially chose a 4 day trip but extended it to 5 days so we could go to queen Elizabeth national Park. Ayub was our guide, and we couldn't have asked for anyone better. Always checking we were ok, not the fittest group. He organized that we were able to do the easiest gorilla Trek. Introduced us to some local food, even went out of his way to buy us jackfruit, son's wife loves it.
Our tour was great, designed just for us. Only complaint was Ayub never dressed up as a wild dog for us........we told him if we didn't see one we expected him to. Everything he did he did with a smile on his face
Thanks insight safari holidays for making out trip memorable.
US
35-50 years of age | Experience level: 2-5 safaris
Amazing wildlife adventure with Highneck safaris
Our recent safari with highneck safaris through serengeti and lake manyara was simply amazing, from the start, the planning process was easy, and the team took care of everything so we could just enjoy the experience. we were lucky to spot some incredible wildlife, including majestic elephants and a variety of beutiful birds around lake manyara. it was like stepping into a nature documentary , our guide, edward , was fantastic, sharing stories and insight about the animals and the the parks that made the trip even more memorable.
Highneck Safaris made sure we had a comfortable, exciting journey, and their passions for tanzanias wildlife made all the difference.
Halaaaaaa Highneck .....i recommend for anyone one looking a true adventure
CR
35-50 years of age
Highly recommended! !!!
I highly recommend this safari …it was a remarkable time in our lives ,we came to Kenia for first time & couldn’t been in better hands our guide John(Papa) was awesome looking after us for a week safari we felt safe all the time ,he’s a excellent driver ,he was respectful & wanted to show us the best of his country !!! We also work at tourism & definitely can tell how good he’s so next time you come make sure you do a safari with Papa 👌
About the tour set up was very good logistic maybe the accommodation on Masai Mara could be improve a bit but you have the option to upgrade from basic accommodation…the others were really good ,the one in Nakuru offer the best massage I ever got & the last campsite in Amboseli it was the best ,impressive customer service ,best staff ,great food ,everything was fine for us perhaps the walking at Naivasha island should be offer even with an extra price
Best wishes for all
Greetings
Jorge & Pamela
+50684073572
Costa Rica 🇨🇷
