35-50 years of age | Experience level: 2-5 safaris
Good
Well organized tour. Accommodating to our schedule and our time delay.
The tents could have been cleaned at least once a day. The breakfast required a bit more variety to accommodate for allergies and dietary restrictions. A good tour but some room for improvement
50-65 years of age | Experience level: over 5 safaris
great trip - Gorillas , volcano , monkeys and lots of beautiful countryside in just 4 days
Nicolas did a great job suggesting and refining our itinerary over 3- 4 weeks before we settled on a 4 day trip out of Kigali . Great hotels , fantastic guiding and a wonderful few days with my daughter seeing the gorillas , climbing a 12,000ft volcano and finishing off with the golden monkeys . and after all that dropping us back at Kigali airport to catch our flight home . Great value and should be someone you contact if you are looking to have a well organised trip
AT
20-35 years of age | Experience level: 2-5 safaris
Wonderful
Me and my husband were looking for a Safari Operator, which offers a mid-range safari & covers some specific National Parks of Kenya. Therefore we used safari bookings.com. This is how we found Kenya Safari Arcade with good reviews. Finally we booked the "6-Day Masai Mara, Nakuru and Amboseli" via Edith. A really good decision! Everything went very smooth: she answered all our questions and also the payment went without any troubles.
We were very satisfied with the chosen accommodations, especially with the Basecamp Masai :-))))
And our Guide David was also a really nice guy! The only thing, which can be improved a bit is the minivan. On some bumpy roads it was really not that comfortable.
Altogether: We can really recommend Kenya Safari Arcade and would also choose this Operator again.
TH
35-50 years of age | Experience level: first safari
It is OK.
Communications is OK. and your service is very good in my expectations. It's a good safari trip for everyone who like animals.
Thank you for your take care and service.
NO
20-35 years of age | Experience level: first safari
Trustworthy and well planned.
We were picked up at the airport by a representative from the company before transferred to our guide.
The drive to Masai Mara took approx. 6 hours. We had a flat tire, and with a short game drive we didn't reach the camp before after 7,5 hours.
This drive could have been skipped as we had already traveled for 20+ hours.
It was dark when we reached the camp so we didn't see much. Received a welcome drink and escorted to our tent for some freshing up before dinner.
All the food was fantastic and the service was second to none. We felt very welcome and taken care of.
Our guide picked us up at 8 am, way later than the other guests, but seeing it was our honeymoon we didn't want to rush.
We saw A LOT of animals! Our guide obviously knew where to drive. It was really impressive to see how they remembered all the roads crossing each other. We had a whole car for our selves, which was great. Except for one time where we forgot the clock and lost track of the direction in the dark, this trip was everything we had imagined and more! The transfer back to Nairobi was well organized and everything went smoothly.
We would recommend using Classic Journeys when booking a safari in Africa.
ES
20-35 years of age | Experience level: first safari
Great experience! We will recommend it!
We had been recommended Jocky Tours by a friend who did a Safari with them and we were so happy to have contracted it with them.
We had a great time!! Staff ( Isaac and Joseph) were VERY nice and friendly.
Joseph came pick usup at the airport even though our flight landed at 23.00 and then he dropped us in a hotel we had booked for the night. Next morning he came for us at 7.00 am, very friendly!
Isaac was our driver and guide during the 5 day Safari we did and he made us feel very welcome and safe.
He knew evreything there is to know about the animals and the environment. He did his very best so we could have an excellent view of the animals all the time, Thanks Isaac!
We stayed in a camp in Maasai Mara which was what we expected! Clean and safe. Friendly staff. All good.
We recommend to visit the Maasai village, it was interrsting to visit their houses and learn a bit more of their culture.
Lake Nakuru and Naivasha were great but maybe it could have been done in one day instead of two. However we enjoyed it much.
We transfered 15% of the payment in advanced through their website and itwas totally reliable. The rest we paid cash when we reached their office in Nairobi.
ASANTI SANA!
US
65+ years of age | Experience level: first safari
Responsive, reliable, committed to serving their clientele
Hamadi was very good at communicating and helping me to set up this unexpected opportunity for a very short 2 day/one-night safari. Winnie, my guide for the two days ,was very reliable and knowledgeable about the animals and ecossytem. I traveled alone as an older single woman and was very comfortable throughout - last minute changes, on my part, came up, and Hamadi was very flexible, and again a reliable communicator.
FI
35-50 years of age | Experience level: 2-5 safaris
Good service and great trip
Booking Yala Safari was very easy and they answered fast to our emails. The trip was interesting and our guide Stanley was very good! The rafting was amazing and Christopher was very helpful when I needed the photos from Raft Uganda. Thank you so much!
FI
20-35 years of age | Experience level: 2-5 safaris
Nice time and fun experience with Yala Safaris Uganda
We went to Kampala & Jinja tour with Yala Safaris Uganda. The tour was nice, but maybe there was not so much arranged activities in Jinja. Last part of the tour in Kampala was interesting and full of things to see. Our driver Stanley was very helpful and sweet. :)
50-65 years of age | Experience level: 2-5 safaris
Canoeing down the Zambezi was an experience I will not forget, exciting but nerve wracking too!
Our guides were excellent, very highly trained and I soon learned to trust them. I was very nervous, and was able to be in the canoe with the main guide. I do feel that there should be a guide in each canoe as the one that was without did struggle at times, especially when paddling past the hippo pods, an anxious time.
I was amazed to see a lot of the equipment is metal, which must add to the weight, and the chaps worked so hard loading and unloading, can these not be replaced with plastic tables, chairs and tent poles??
The food was really good, cooked and served really well. Bit sceptical about the hygiene - cloths very dirty, washing up in cold water, but we weren't ill thankfully.
It was an amazing trip, the guides kept us safe, and it was very beautiful, getting so close to the elephants was special.