CA
20-35 years of age | Experience level: 2-5 safaris
Best customer care ever!!!!!!!!!!
Our driver and tour guide gave us the best customer care ever!!!!! Goerge was on time, gentle spirit and speaks well plus willing to protect his clients at all cost. Very pleased with George definitely using him again when in Uganda and will recommend him. Katie was an amazing tour guide at the zoo, she made sure the kids were calm and having a great time. She brings life to everything she does. We all loved the zoo experience. Simba Africa Expedition, thank you for making our visit a wonderful, comfortable one and memorable. I will definitely recommend. I suggest you add the behind the scene package at the zoo to the scene on your website.
US
Experience level: first safari
Great lodging! Clear, effective communication. Unsatisfactory guide service.
We were very pleased with the open, clear, effective and frequent communication from BigFoot Adventures Kenya prior to and during our trip. We were more than impressed by our lodging accommodations at Mara Bush Camp! We highly recommend Mara Bush Camp to any future travelers planning to visit the Maasai Mara, Kenya! It surpassed our expectations! We loved the food, the service, the friendly, always smiling staff, the warm gestures like turning down our beds at night, pulling down the mosquito netting, warm water bottles in our beds, coffee served in our tent, clean, cozy and beautifully decorated tents, the scenery in and surrounding the camp, and much more! Our safari tour met expectations, and we were able to see all of the animals on our list! However, we were disappointed by our Guide's behavior at times -- he was frequently on his phone, making him distracted from us and our trip wishes. He was not good about communicating plans for our daily game drives, and he seemed disinterested by our private safari tour together. Overall, we give BigFoot Adventures Kenya a 4-star (Good) rating, but we would rate our lodging a 5-star (excellent) and our guide a 2-3-star (poor-average) rating.
AR
20-35 years of age | Experience level: first safari
Great experience
We had a great experience with Bienvenido. We hired a private safari to visit Amboselli, Lake Nakuru and Masaai Mara. The van was in good conditions and our guide, David, was really helpful. He was willing to answer all our questions and search for the best places to see the wildlife.
We highly recommend this company :)
ES
20-35 years of age | Experience level: first safari
Great Safary, poor organization
Our overall experiencie was pretty good because we could see tons of animals and the big 5 but there where things about the company that didn't work well:
In the website offers it's said that they do the game drives with 4x4 vehicles and a picture of a "jeep" appears, but when we asked in the office they said that they only have pop-up roof minivans and they had to speak with safaribookings to change it. For the moment, they didn't...
We where supposed to sleep in a guesthouse in lake nakuru that was surrounded by nature but they said we could sleep in an upgraded place so we accepted and it turned out to be a hotel in nearest town, which for us was a "downgrade".
We also had to change our guide/driver on our way fron Nakuru to Masai Mara. This is not a problem but it was strange. It was even stranger that the second guide we had to meet was suposed to be "Paul" and it was "David" without informing.
David was great but he knew nothing about our itinerary and he asked us what was it. He had to call the company a couple times to solve his questions.
To end, the day before we left, our car had a problem in the engine inside the Masai Mara and we had to leave the park stopping every 5 minutes. The next day, we had to wait until the engine was fixed to leave to Nairobi.
TH
50-65 years of age | Experience level: 2-5 safaris
Madikwe Safari - all you could ever want and more!
We just arrived back from SA yesterday and all in our group agreed we had a great time on the Madikwe safari. Transfers to and from the lodge were punctual and comfortable and the driver was careful, cheerful, knowledgeable about SA, and happily answered all our questions throughout the 4 hour drive! The lodge too, Bush House, was very comfortable - a real oasis in the desert. The food was good and plentiful and the staff were very friendly and attentive. One of our group celebrated a birthday while we were there and was thrilled by all the surprises they provided on her special day. The waterhole and hide at the lodge were a real bonus, providing great animal viewing between game drives and fabulous photo opportunities as well. The game drives themselves offered up almost everything there was to see in Africa - lions, cheetah, elephants, rhinos, buffalo, wild dogs, eland, oryx, impala, kudu, hyena ...and more. Furthermore, our guides Stuart and Michael were both really friendly and a wealth of information.
Andre, thanks so much for your arrangements - we will be recommending both Safari With Us and Madikwe to any friends who want to safari in SA in the future.
CH
50-65 years of age | Experience level: over 5 safaris
We were traveling in July 2017 at Kilimanjaro Tarangire and Ngorongoro, was great
Everything we had booked about Furahia has been wonderful. The transfer to the jeep was great. The drivers on the safari communicated very well, explained many things and gave experiences and knowledge of the animals and continued very well. It took us all 9 people very much fun with the trekking company Furahia to travel anytime again kind regards from the Swiss Marc
Everything we had booked about Furahia has been wonderful. The transfer to the jeep was great. The drivers on the safari communicated very well, explained many things and gave experiences and knowledge of the animals and continued very well. It took us all 9 people very much fun with the trekking company Furahia to travel anytime again kind regards from the Swiss Marc
Everything we had booked about Furahia has been wonderful. The transfer to the jeep was great. The drivers on the safari communicated very well, explained many things and gave experiences and knowledge of the animals and continued very well. It took us all 9 people very much fun with the trekking company Furahia to travel anytime again kind regards from the Swiss Marc
IT
20-35 years of age | Experience level: first safari
Masai Mara Safari and Lake Nakuru - Wonderful experience!
We booked 4 days - 3 nights safari with Sunsplash in Masai Mara + Lake Nakuru (budget camp). Our contact was Erick Otieno but Daniel was our driver during whole trip. The experience in Masai Mara is been unforgettable. We were very lucky because we saw all Big Five in one day. Lake Nakuru, instead, has not been very interesting.
If you could go back, I'd do 3 whole days in Masai Mara and 1 whole day in Naivasha+Nakuru.
Do 4 days-3 nights means do one day and half of safari and half day in Nakuru (2 half days are necessary to arrive there). Not enough time for Nakuru and short time for Masai Mara.
For this reason I suggest 4 days - 3 nights for only Masai Mara Safari and 5 days - 4 nights for Masai Mara + Lake Nakuru.
My experience with Sunsplash was good.. I I recommend them.
I put 4 stars because some things are been changed respect our program... although not in relevant way.
UY
20-35 years of age | Experience level: first safari
Very good!!
Everything was well planned, we spent a great time with the chef and guide. higly recommended.
50-65 years of age | Experience level: over 5 safaris
It was a four nite, five day exiting family trip.
Very good and educative trip with variety of sites to tour. We set off from Malaba. Slept in Naivasha at Sopa Lodge, The second nite and 3rd nights were spent at AA Lodge with a full of game drive though Mara game Reserve. Fourth night was spent at Nakuru Sopa Lodge aft a game drive.
We saw all the big five. Three Lion prides, Buffalos, Wild beast, Rhinos, Zebras, Elephants and Flamingos.
ES
20-35 years of age | Experience level: first safari
Good time with our driver Joshua during our 7 days trip
We had a nice time with Joshua during our 7 days safari. He was punctual all days.
He drived well in allthe parks we went, even when the roads were in bad conditions.
He managed to drive and look for animal at the same time, what we found really impressive.
I recommend you to book a safari with Jocky tours because of the quality- price relation.
I was happy with the price we payed after negotiations because all the people we talked with had payed more for similar packaged tours (same campings, food, itineraries).