20-35 years of age | Experience level: first safari
An Unforgettable Adventure with Ways of Africa Travel
I recently had the privilege of embarking on a safari adventure with Ways of Africa Travel, and I can confidently say that it was an experience of a lifetime. From the moment I began planning my trip until the day I reluctantly said goodbye to the African wilderness, every aspect of my journey was expertly handled by this exceptional travel company.
Ways of Africa Travel exceeded my expectations on numerous fronts:
Expert Guidance:
The team at Ways of Africa Travel are true experts in their field. They meticulously planned every aspect of my trip, from selecting the best game reserves to arranging accommodation and transportation. Their knowledge of African wildlife, ecosystems, and local cultures added a profound layer of depth to my adventure.
Personalized Itinerary:
One of the highlights of my trip was the personalized itinerary crafted just for me. They took the time to understand my interests and expectations, tailoring the journey to provide an authentic, enriching experience. Whether I was tracking lions on a morning game drive or visiting a local Maasai village, every moment felt tailored to my preferences.
Exceptional Guides:
The knowledgeable and passionate guides who accompanied me were nothing short of outstanding. Their expertise and dedication were evident as they shared their extensive knowledge about the African wildlife, ensuring that I left with a newfound appreciation for the natural world. They were not only experts in their fields but also wonderful storytellers, making each safari drive an educational and memorable experience.
Comfortable Accommodation:
I was impressed by the quality of the lodges and camps chosen by Ways of Africa Travel. These accommodations seamlessly combined luxury with an authentic African experience, providing all the comforts one could desire while being surrounded by the breathtaking beauty of the African wilderness.
Safety and Professionalism:
Safety is paramount, and throughout my journey, I felt completely secure and well taken care of. The professionalism exhibited by the entire team was impeccable. They always prioritized the well-being of their guests and the conservation of Africa's incredible natural resources.
Responsible Tourism:
I was delighted to learn that Ways of Africa Travel places a strong emphasis on responsible and sustainable tourism. They work closely with local communities and contribute to conservation efforts, making a positive impact on the regions they visit.
In summary, my experience with Ways of Africa Travel was nothing short of extraordinary. They delivered on their promise of a remarkable safari adventure, providing a seamless and unforgettable journey through Africa's awe-inspiring landscapes. I wholeheartedly recommend Ways of Africa Travel to anyone seeking an immersive, educational, and unforgettable African adventure. They are truly masters of their craft, ensuring that your journey will be a once-in-a-lifetime experience.
20-35 years of age | Experience level: first safari
Once-in-a-lifetime experience on our Maasai Mara safari trip! Perfect.
La Mara Tourism made our dream Maasai Mara safari unforgettable! Their attention to detail and personalized service were exceptional. From the moment we landed in Nairobi, Kenya to our daily game drives, everything was seamlessly organised.
Their knowledgeable guide brought the Maasai Mara's breathtaking wildlife to life, and we were lucky to witness the Great wildebeest Migration. The accommodations were cozy and luxurious. It was an adventure of a lifetime, thanks to La Mara Tourism. We highly recommend them for anyone looking to explore the wonders of Maasai Mara!
US
65+ years of age | Experience level: 2-5 safaris
Prompt in responding to our concerns.
Ezekiel was an excellent driver guide. Felt extremely safe with his driving skills and his knowledge of the animals and terrain. He made an effort to make our tour extremely enjoyable. Would recommend him as a guide . Had a wonderful safari in Tanzania.
PT
50-65 years of age | Experience level: over 5 safaris
Very good.
Very good. Specialy the guide, Charles, but everything good.
CN
20-35 years of age | Experience level: first safari
A "wildly" exciting experience!
If you're looking for a Tanzanian tour company that will leave you with a lifetime of happy memories, look no further than Happy Moments Tour. I have nothing but glowing praise for this company, which made my experience of touring Tanzania truly unforgettable.
From the moment I first contacted them, they were professional, attentive, and informative. They helped me to customize my trip so that it perfectly suited my needs and interests, and they were always willing to answer any questions I had. The guides were knowledgeable and passionate about their work, and they made sure I got the most out of every activity and experience.
US
35-50 years of age | Experience level: over 5 safaris
Prompt, efficient and well organised.
Amber from Nature Travel was very responsive and organised our intense agenda to perfection. Delano was a great driver, we felt very comfortable and entertained throughout the entire journey. The properties we stayed were beautiful, with great food and excellent customer service. We truly enjoyed our vacation in Namibia.
FR
20-35 years of age | Experience level: first safari
Amazing experience
We booked a 5-day safari for our honeymoon and it was fantastic ! The people working at Hekima Safaris are very kind and professional. Special thanks to Maulid & Baraka, amazing guide and chef respectively, who helped make this a perfect experience for us.
CN
20-35 years of age | Experience level: 2-5 safaris
We believe we are trapped and treaded unfairly
We are 4 friends and booked our trip to Tanzania from 09/24 - 10/4. And we’ve planned our trip like more than half year ago, we are so looking forward to have an impressive and unforgettable trip. But it turned out that we are just trapped and treated unfairly:
1) Request are neglected
during the book，we have highlighted that we need twin room(2 beds in 1 room), and the company had confirmed the request in our itinerary in the email. But it turned out that the company just ignored the request and there are always only 1 bed in 1 room.
During the Serengeti safari, we can overcome the difficulty as there is only 1 night and with the help of receptionist, we finally have 2 beds in one room. Although 1 is king size the other is baby size.
But when we arrived at Zanzibar, there are straight 3 nights! And when we turn to receptionist, he confirmed that there is no request for the room and it cannot be arranged. At the time I called Mirene, our customer service representative from the company, she just said I NEVER request!!!
2) forgot to arrange activities with payment
We booked dolphin adventure and but there no one knows the schedule onsite.
We check with the reception desk, they let us ask the excursions and taxi office. And the office asked us to wait at the front desk today at 6 am….
We just wait at front desk today at 6 am as we are told, but there is no driver, the receptionist tried to call someone to help. And we are waiting half an hour. The driver finally showed up and took us to the North saying the staff forgot to arrange the adventure to us. And because it is too late, cannot take us to the south, which list in our itinerary, he can only take us to the north as it is closer.
3) Payment change without notice
We are informed fully that the credit card payment rate is 2.5%, but when we pay it was updated to 3%. We find the balance is not right and reached out to the company and only when they told us that because the government changed the rate.
4) careless and time wasting
We have reported to the company on 10/1 and want to have a solution of the unhappiness, and till now 11/11 we don’t have the solution. And the reply just keep saying they are contacting accountant (don’t understand why need to contact the person) and asking the same question even though we have demonstrated exactly in the email of what we need and what happened.
the route of keeping letting us down in summary
A. the credit card payment rate rise from 2.5% to 3% without notice until we find the difference. And we accept it;
B. Full of lies: One of my friends reached out to Mirene to help know who is our pickup guy at airport. And Mirene replied she will contact me to confirm. And I never received her email so I have to write to her. And she wrote me back” she never got message from my friend” ( we have both WhatsApp and email record if you need). Again we accept it.
C. During the safari, the room is also only 1 bed. As you may know already. We accept it with the receptionist help.
When we back to Arusha, we immediately write back to Mirene that we are very happy with our arrangement as we want to know the time that pick up tomorrow! And of course, you may need to give credit to wild animals who help erase our unhappiness.
D. And finally our disappointment has reached to its ultimate level in Zanzibar when we step into our room. So I immediately write email to the company but they just keep pulling back and forth.
We truly want to know, the difficulty the company set for us is because we are Asian? or more specifically speaking, we are treated unfairly is because we are Chinese?
50-65 years of age | Experience level: first safari
Fabulous
I went in a tour with the guide, george. We went to the Serengeti national park, as well as Ngorongoro crater and a number of other locations.
George was a great guide. He managed to find so much wildlife and we we got to be right there when a lion pride was hunting Zebra. We found leopards and cheetahs, both with kills, as well as dozing under trees. We actually managed to see a lioness with her new cubs.
George was knowledgeable about the wildlife and told great stories about them plus was happy to sit as long as we wanted to. We saw some fabulous interactions between Baboon families, elephants, hippos, giraffes and many different kinds of birds
I recommend this trip. The camping was actually easier than you think and the meals were great. I would do it again in a heartbeat.
20-35 years of age | Experience level: first safari
Poorly organised & we still haven't been refunded for cancelled activity
- Before the trip even started, communication (regarding payment & our pickup arrangement) with our booking agent was so terrible to a point where we suspected the legitimacy of this company.
- We had to chase our booking agent numerous times (payment has been made at this point) before he finally sent us a pickup driver's contact details
- Before we departed, we sent the pickup driver a message to confirm. He was surprised to hear from us as he wasn't aware of this pickup arrangement and said no-one had contacted him, nevertheless he still agreed to pick us up when we arrive (thank god).
- We we arrived, the pickup driver had no idea where to drop us off as he did not know anything about our itinerary. After many phone calls, he finally found out where we were staying and managed to drop us off at out accommodation. However he did not work for this company and it was still unclear why our booking agent had given us his details.
- the next day we found out one of our activities in Arusha wasn't booked and we had no idea until we arrived (after driving aimlessly for 2 hours).
- We requested for a refund for this cancelled activity as well as our accommodation for the night (as we wouldn't have booked accommodation for that night if it wasn't for the activity mentioned above).
- Staff agreed to refund the activity and suggested they would confirm with their management team and try to refund the accommodation, and promised to sort this out for us before our trip ends. We believe their words.
- After coming back from safari, we returned to Arusha for 1 extra day, We contacted the staff regarding our refund, they said they were still working on it.
- It's been a month since we are back from the trip, we have been contacting the company regarding this matter, and we have been ignored.
- It's been a really dodgy experience overall. Do yourself a favour and avoid this company.