DE
20-35 years of age | Experience level: first safari
Honeymoon and once in a lifetime experience 5 days and 4 nights Safari
We spent 5 days and 4 nights in Tarangire, Ngorongoro and Serengeti National Park with Asante Bibi Tours and Safari and are still reminiscing about this amazing experience. Everything was planned and organized very well and we had the best guide who spoke perfect english and was very knowledgeable. We learned a lot and had such a great time. Our guide made sure we not only saw the big five but also saw many lion cubs, a momma Lepard with a baby, three Cheetahs, part of the great migration and any animal we could think of going on safari. Since we were on our honeymoon Asante Bibi Tours always made sure we felt extra comfortable. We 100% recommend this company by heart. It’s a smaller company owned by locals who do an amazing job. We will remember this trip forever.
RO
20-35 years of age | Experience level: first safari
Amazing tour guide, great tour overall, but the attitude of the management was absolutely terrible
Everything started when we first met their contact person, Daniel, who came to brief us and take the rest of the payment for the tour, which we chose to pay in cash. We paid 60 USD more, as, of course, he did not have change. He promised he will give us the change back when the tour ends.
We started the tour everything was ok until the second day when we ate the lunch prepared by their hotel, Suricata Boma Lodge, where we stayed the first night. The food was bad and we had got food poisoning, exactly what you need in a safari.
Considering this, when we arrived at the next accommodation we asked them to prepare a lunch with rice and more solid stuff so we avoid getting sick again. Guess what, they did not care about what we asked, we ate only part of the food and we got sick again.
We were promised by Daniel, who we believe lied to us, that we will have our own chef which will prepare exactly what we want, considering some limited options. We never seen such a guy.
Besides this, the tour guide was kind and helpful and he did his best to make us comfortable. He planned the days in a very smart way and we were most of the time almost alone with a lot of animals. Thank you again Paul!!
Now, let's move to the nasty part. On the last day, got back to Arusha and we were supposed to meet with Daniel, for a feedback session and of course, as promised to return us the money he owed us.
Guess what?
He kept saying that he is coming soon, and at some point he called saying that we should do the debriefing via the phone, because he is stuck in traffic and during the discussion he asked us to not mention anything about the food poisoning as he wouldn't want us to generate a bad image for the company. And then he promised again that in 30 minutes he will come with the money. It was already past 9 pm. At around 10:30 PM he said that we will get the money from the driver who is going to drive us to the airport. Of course the driver did not have the money and did not know anything about this.
I discussed with Daniel again and he said the money were left at another hotel reception, then that the money were in the company's office and then that the driver actually had the money and forgot to give them to us. He was clearly lying. These different versions are from a Whatsapp conversation with him.
He clearly wanted to keep the money.
Now, it is not about the money, it is about their attitude in regards to this.
I told them that I want to get the money back via a bank transfer. They said they only do western union, which was not an option for me at all. I am not going to waste time to open accounts and run arround in my holiday at different western union places to get back the money I was owed. After multiple different conversations and pressure, I was told I will receive the refund via Revolut, and that the money were already sent. They lied again. This is the moment when I started to threaten them with a bank claim (I did pay the deposit via a bank payment). After threatening them, I got the money back the day after, from another Revolut account, which is an instant bank transfer (so they cannot say anything about the transfer taking longer than a day).
I would never recommend them and I feel lucky that nothing really bad happened during the trip. Considering their attitude, I am pretty sure they would have not done anything.
BE
35-50 years of age | Experience level: first safari
Unique and fantastic experience
Extraordinary experience!
Everything was perfect. The selection of hotels, each unique and offering a new experience, the parks ( Tarangire, Lake Manayara, Ngorongoro, Serengeti), the super comfortable 4x4, and our amazing guide Erick, who shared his extensive knowledge of nature and life in these parks with us
We absolutely loved the Serengeti—the sights there are just breathtakingly beautiful.
Our teenagers, aged 15 and 18, loved the trip.
We ended our journey with a few days in Zanzibar at the BlueBay Resort, also organized by Gilmag Safaris. Everything was flawless. We were well taken care of from our arrival at the airport until our departure.
I highly recommend Gilmag Safari.
NZ
20-35 years of age | Experience level: first safari
It covered many famous parks and lakes under reasonable time and price.
Peter from the company is very helpful, organised and proactive with communications & questions. We chose the budget tour but covered most of the most famous national parks and lakes. WiFi on the campsites were a bit slow and could only be accessed in public areas. Tents in Kenya are better than we expected as they are spacious with mosquito nets, beds and beddings as well as a private bathroom and toilet in the tents. Accommodations is Tanzania were not as good as those in Kenya, tents were actually tents without lightings. Toilet facilities could do better actually. With a budget safari tour, it covered what the itinerary says. We saw the big five games and many many more other wild lives within this memorable 10 day Safari tour which was satisfying. We had a good time and made many friends too. Thanks Peter.
NZ
35-50 years of age | Experience level: first safari
Best Guide Possible
We spent 6 days in Kenya visiting Masai mara, Lake Navisha and Amboseli park. Our driver Dan was very amazing he made sure we enjoyed the beauty of Kenya and a lot of wildlife than we had wished for, we spent 2 nights at Jambo Mara resort a very lovely restaurant just outside the park, 1 Night at Lake Naivasha resort and 2 nights at Sentrim Amboseli camp, Jambo Mara was very nice, with warmly decorated glass rooms, the staff were amazing and very helpful, I would have wished to stay at a camp but for a group safari this was the accommodation option that was on offer to avoid parties staying at different camps and wasting time.
The safari was in a landcruiser which was very powerful in traversing the rugged terrain of Masai mara and Amboseli park, some Crossing points were still wet and we got stuck but luckily other Landcruiser s were nearby and we were pulled out and adventure continued, Amboseli was very dry and dusty but it was a lovely park to see the big herds of Elephants and Kilimanjaro.
At the end of the safari we visited a Masai village just outside the park to learn the Masai culture, how to light fire without a match box and a tour of the Masai boma which accommodated
Overall this was an amazing safari and i would highly recommend this safari company.
Everything was just perfect !!
CN
20-35 years of age | Experience level: first safari
“Extremely satisfied - highly personalized service, quick responses, excellent experience overall
We were thoroughly impressed with our African savannah trip experience, all thanks to the excellent arrangements and high-quality service provided by Super Eagles Travel and Tour. Throughout the journey, we received professional guidance and thoughtful planning, especially highlighted by the outstanding service from Chason, a member of their team. Not only was he extremely knowledgeable, but he was also consistently attentive to our needs. Whether it was managing the itinerary or making last-minute adjustments, his responses were prompt, making us feel supported and genuinely cared for at every step.
As a reputable agency, Super Eagles Travel and Tour offered highly personalized service, tailoring each detail to our preferences and ensuring that every aspect of our trip was taken care of. From accommodation and transportation to activity selection, every arrangement suited our desires and exceeded expectations. This journey allowed us to not only marvel at the stunning landscapes of the African savannah but also experience the local culture deeply, all while enjoying a safe and comfortable adventure. We are deeply grateful to Chason and his team, and we wholeheartedly recommend Super Eagles Travel and Tour to anyone looking to explore Africa.
CN
20-35 years of age | Experience level: first safari
So amazing trip for amazing people like me
Whether it was Safari or creek hiking to see the waterfalls, I gained precious happy memories from Mr. Majani's recommendations and company!
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CH
35-50 years of age | Experience level: first safari
Dependable and accurate.
CyTravel held their end of the bargain and came through for my family and I. Sarah answered to all of my requests and even got us a French speaking guide Islam who is profoundly knowledgeable as a guide.
We’d booked the safari at the last minute but all the tasks were professionally carried out.
Thank you Sarah and Cytravel for a memorable experience.
IT
20-35 years of age | Experience level: first safari
Perfect.
all very nice, attentive to any detail. the accommodations are very nice, clean and comfortable. the guide Mau was superlative, made us see many animals, including leopards, cheetahs, lions, rhino, elephants, eagles, lionesses and the Caracal. was very good amche in explaining their history and culture is very kind and polite. made us visit a beautiful Masai village
35-50 years of age | Experience level: first safari
It was perfect,as a family of nine we got the best treatment.
Originally I am from Tanzania but a resident in Australia.
I have always been wished to come back and have a tour at Ngorongoro my home country.
Am glad I met the best crew together with my family and we had a great experience throughout our stay at the park.
I recommend any one who wants to have a tour at the parks to consult FIF travels,they are simply the best🤠