US
Lovely experience
My 16 year old son and I had a fantastic safari experience in Tanzania with Safarihub. Our guide Cornelius was exceptional with an uncanny ability to spot all kinds of exotic wildlife not easily discernible to the untrained eye. He was a truly knowledgeable and patient guide who adjusted our schedule to suite our needs and maximize our experience in Lake Manyara, Ngorongoro, the Serengeti and Tarangire parks- and yes we did see the big 5. The whole trip was a truly memorable experience from start to finish and Safairuhub made it possible through their professional delivery of this product with no surprises. Thanks to the SfHub team for making this such a wonderful trip.
35-50 years of age | Experience level: over 5 safaris
Kenya at its best - friendly, welcoming, awe-inspiring
From our first enquiry through to arriving home, the service provided by Daniel and his team was truly outstanding. Daniel took the time to understand what we wanted from our safari, tailoring one of the packages to provide the accommodation and itinerary that matched what we wanted, including booking our hotel before the start or the safari. Peter (our guide) was fantastic and always ready to go from the first morning. His skill and perserverance meant that we were treated to some incredible sites. Due to unforeseen circumstances we changed guides, but this was handled so seamlessly that it had no impact to us. Peter made sure Tony was introduced to us and had everything before traveling on. Tony had some big shoes to fill as Peter had made my holiday by finding cheetahs in Tsvao and some incredible viewings of lions. Tony made a promise that he would find me a leopard, not only did he do this, but he did it twice. Both Peter and Tony are amazing guides, with outstanding knowledge of Kenya, the parks and the wildlife. They were fun and helpful, willing to sit for ages so that we could try for the perfect photo. The accommodation was incredible, varying from tented camps to luxury lodges, the service at all was amazing with all staff being welcoming and friendly. We loved everything about our time in Kenya and will definitely be using Transtrek Safaris again.
US
35-50 years of age | Experience level: first safari
A great experience, accommodating company, very professional guide.
I was shopping for a last minute trip to Africa, with less than two weeks notice. I didn't have time to do a lot of research, or join another group, so I started emailing companies I found online about options. Home to Africa was quick to respond, and willing to organize a trip for me, solo, on the dates I could travel. They sent several itinerary options for me to consider and kept in close contact to answer questions until it was settled.
There were a few issues with details, which I gave feedback for them to improve (like knowing how to wire money so that we don't all get hit with big fees; being clear about how much drive time was expected each day and offering stops; knowing if there was periodic wifi service available; providing a beverage as part of the meal; and being explicit about who tips at each stop on my behalf- little details that show top notch professional service).
Overall, my itinerary was a very good tour of the country. I could tell they had planned it to be as comfortable as possible for me (although this meant eating and staying at some places I would not have picked because they were situated and oriented only to tourists). Because my itinerary was designed to see highlights that were far apart, I had looong days in the car, so that is something to consider for your trip. The roads are not always in good shape, so it can be slow going, but I did also see a lot of interesting things out the window!
My guide Paul was an excellent driver, he was very professional and knowledgeable about what we were seeing. We saw all the wildlife I expected, I was able to talk with him about Uganda's history and politics, about conservation issues and natural history of the animals.... it is no small thing to be traveling with someone every day, all day, for 12 days and have a good experience. I had seen similar reviews of Paul and concur he is a pro!
I am happy to answer questions about this company, I recommend both their services and Uganda as a destination- this was my first trip to Africa. I never felt unsafe, and was able to have a very comprehensive experience of culture, landscape, and 'safari animals' in a 12 day tour.
35-50 years of age | Experience level: over 5 safaris
Excellent and very Responsive. They are customized according to budget.
They are very friendly &responsive. Customer care is good before, during & after travel. Their wide reach in the region makes them a good choice within the areas where we work.
RO
our trip of a lifetime
Safarihub was absolutely fantastic ! ,From the arriving flights to when we got home they did a superbly good job !
i went in Tanzania with my entire family ( 5 guys ) , Our driver Mabu was so nice and knowledgeable, we saw so many wild animals and i even took some nice pictures of some lions :) , Lovely trip indeed
US
50-65 years of age | Experience level: 2-5 safaris
Absolutely The Best
That was my third African adventure planned via Zambezi Safari & Travel, with a fourth being planned. Liz Ferreira was my travel agent each time. This was The Best travel planning and execution experience I've had. Liz was professional, very patient, flexible, knowledgeable, encouraging, pleasant, cooperative, informative, and much, much more. She would respond at all hours, even on weekends to my queries and concerns. During the trip, all went smoothly and as promised, from airport pickups to rooms to game drives to flights. Absolutely the best travel agent. My third safari was with a small group and we all agreed and praised Liz several times during the trip as things went so well. Char at Zambezi also was responsive and helpful, always.
US
35-50 years of age | Experience level: first safari
Excellent trip; I really couldn't ask for more in terms of what I got!
The trip was wonderful! Antje did a great job of selecting two camps and explained the tradeoffs between spending more money and the differences in experience. Once I arrived, they really did a wonderful job of making sure everything was taken care of.
On my final day, "winding down" in Cape Town, the manager (whose name, alas, I don't recall) took me out for drinks, talking about the experience and some things I saw there. We spoke a bit about future plans, and I have to really give him credit for something you don't see often: He told me, "based on what you've seen and enjoyed, you really should go to South America some time; you'd love it. We can't book that, but I've been and highly recommend the area." It's rare for a company to say "we can't sell you this, but you should buy it," and I respect anyone who does highly.
If I had one complaint, it would be that I don't think they adequately warned me up front that, by arriving in the wet season, I ran the risk of not seeing as much, with many animals hiding in the thick foliage. As it turned out, that wasn't a problem at all, with some amazing experiences, but what the guides warned me up front when I arrived (that it could be a limited experience) didn't really match what Adventura said. Keep in mind, I traveled in the off-season and KNEW it was the off-season, and this really only applies in the first quarter of the year, when this is a problem. The work they did arranging it and the trip itself was spot-on, but I'd have liked a bit more advice about the risks of off-season adventuring.
That all being said, I really don't want to allow that to take away from how highly I recommend them for the experience! They clearly knew the area (Botswana) well, were able to make very intelligent and helpful recommendations as to the different camps, and in the end, it was a trip I will never forget. When and if I make a trip back, I'll certainly reach out to them for help again!
US
65+ years of age | Experience level: over 5 safaris
The best of the best in Tanzania adventures.
The design of Mazingira adventures are geared towards those of us wanting to see Tanzania in all of its glory, particularly wildlife. The guides are professional, knowledgeable, fun, excellent drivers and also provide interesting insights that add even more to the experience of a lifetime. Highly recommend.
DE
20-35 years of age | Experience level: over 5 safaris
Once in a lifetime experience
I had an amazing time with Hekima Safaris when travelling to Arusha with my three friends! We did a trekking tour to Mt Meru and because we liked it so much we also booked spontaneously our 4day Safari with them. We had a wonderful experience getting to know the diverse and beautiful sides of Tanzania all thanks to Hekima Safaris! They cared a lot about our concerns and wishes and made everything possible in an individual and relaxed way! Furthermore I am happy to have found new friends there <3 I would always go back and I can recommend anyone to book through Hekima Safaris if you wanna get the real local Tanzania experience and meet amazing people! Asante sana for the amazing time!
FR
35-50 years of age | Experience level: first safari
Terrible company ran by a liar called Henry
I can confirm what was written by all clients : Northern Masailand Safaris is ran by a crook named Henry who litteraly stole our money.
In short here is our story : we booked a trip including 1 week safari and 1 week stay in Zanzibar. We agreed on a defined plan (hotels / transport / catering).
We were requested to pay 30% upfront, and the rest upon arrival. 10 days before we start, I received a message that our plans were changed, with cancellation of plane transfer from Serengeti to Zanzibar, against a road trip with a stop in Arusha.
Then I received agressive message requesting the full payment, which I refused. We did not receive any hotel vouchers at that stage.
On arrival day, the hotel that was supposed to be our 1st night was different than the one planned. The next day (a Sunday) Henry wanted to get his cash, but again, without providing any hotel voucher.
This was the begining of a 15 days battle against a liar.
At every stage, the hotel was different than the one we agreed upon, and of course, at a lower category.
When arriving in Serengeti, the driver, genuinely nice and helpful, couldn't find the accomodation, as he did not receive instruction from Henry. Eventually, after having lost 4 hours, we found our deserted place - and of course not the one agreed upon.
We then had a strong argument with the liar to make sure our nice Zanzibar hotel was booked. I had to chase myself the hotel and put pressure on Henry to book it eventually.
Back in transit in Arusha, we agreed for an overall refund of 1000USD. Henry never paid his due !
Last but not least, when leaving Zanzibar, for our transit to the airport, Henry cancelled the taxi, and we had to pay for it ....
So, in a nutshell, stay away from that company, as this will lead you into much trouble. We were definitively lucky not to have any incident. Without a doubt this liar who have dropped us in the middle of the Savannah.