US
20-35 years of age | Experience level: over 5 safaris
Extremely hospitable and make you have the fun out of every bit of your adventure.
Before our departure to Uganda, African adventure travelers helped us put together our family safari of 4. Alex our guide was in time waiting to pick us up at Entebbe airport in Uganda. We drove through heavy traffic to our lodge in Kampala the first night. All the lodges, the food were all on point, very amazing and Alex made sure we saw everything. The three Lions on the tree freaked us out thinking they would jump and find their way in our jeep. The Golliras with a 1 week baby were so intriguing. The whole adventure was so stupendous and I can't thank them enough. I highly recommend them if you want to have a remarkable experience ever!
US
50-65 years of age | Experience level: first safari
Kanuth provided us a great safari at Selous and Mikumi. Guide Joseph was a jewel and a workhorse.
Safaris were excellent. Guide was genuinely passionate about his work. He knew everyone along the way which was pretty cool. Felt a real part of the community.
US
65+ years of age | Experience level: first safari
They Cancel our trip before 24 hrs our of departur to Kenya&Did not refund our Deposit of $11300.00
No star-No Star-No Star & if I have to give them a star then it is -10 or -100 star
We would like to rate Africa Remote Safaris very high, however we cannot do that because we never made it on the tour. Initially they were very helpful during our booking process, answering questions about the hotels and the particulars of the safari.
However this is where we must rate them Poor and we must advise no one else to book with them.
Several weeks prior to the trip, we had not heard back on our general email inquiries - this was not typical as they originally were very responsive. The day before our scheduled trip, we received an email from Africa Remote Safaris warning of increased Cholera cases in Kenya, and political unrest due to upcoming Kenyan elections. They advised us to cancel the tour, which We responded immediately acknowledging that we will cancel the tour based on their suggestion, and asked how we can proceed to get a refund of the $11,300 USD we had already spent on our deposits.
We heard no word from them for over 3 weeks. No responses to email. No one answered our calls.
Finally we received one email indicating they are sorry for the delay, and that employees are just now getting back to work and getting settled. However, we received no communication after that email.
Our tour was scheduled for July 31 - Aug 11. We cancelled the tour per their advice on July 29 (the day before we were to depart for Nairobi).
It is now September 1st, and we have still received no communication, other than that one email.
As much as we would like to give a high rating, we cannot.
Anything reading this "must not book with Africa Remote Safaris"
Not reply from them, sending 1 e-mail everyday
LI
35-50 years of age | Experience level: first safari
It was a fantastic tour
We really enjoy the company and the service was fabulous.keep it up guys.
BE
35-50 years of age | Experience level: first safari
An amazing trip
We are back in Belgium after 18 fabulous days in Tanzania. We enjoyed every minute of our trip: the Safari, the long scenic and colorful roads, the Udzungwa forest and of course Zanzibar. We were touched by the kindness and cheerfulness of the people.
Thanks again for organizing everything and picking up these great accommodations that also made this trip so special. A special thanks to our guide, Mickael, who has been so knowledgeable and caring during the 8 days of the Safari. He is a lovely person.
With our best wishes,
I was excited when i found Maranatha Tours And Travel
We were looking at tours holidays but all seemed to be way out of our budget. After finding Maranatha Tours And Travel , I was excited at all of the different options you can choose from, with varying locations, duration's and activities.
IN
50-65 years of age | Experience level: 2-5 safaris
We had the time of our life !
We three friends did the 9 nights Kenya safari from 23rd August 2017. The planning by Nadzua was impeccable and her correspondence prompt and polite. She along with our gude/tracker/driver Issac met us at JKIA Nairobi and we went on our way to Amboseli, Naivasha, Masai Mara and Nakuru (in that order). And what an experience it was - we saw the Big 5 repeatedly, thanks to Issac! This guy is high energy, knowledgeable and tireless. He would sniff out big and small animals where we would have found nothing.
The quintessential Kilimanjaro, Acacia and the Elephants at Amboseli was exactly as seen on TV. During our 2 nights stay, we saw a very large pride of about 25 lions which even the experienced guides and drivers said they had never seen before. Lake Naivasha with its Hippos (some of whom came grazing into the hotel lawns) were a delight to watch (albeit from a distance). Masai was a vast lanscape, teeming with wild life and we were lucky to catch the migration twice and even a zebra/crocodile drama (luckily the zebra escaped). We rounded off the trip with white & black rhinos and flamingoes at Nakuru - perhaps the most idyllic place amongst all that we saw.
The choice of lodges/hotels by Buymore were very good - full board. The choice of food at these places was wide and appetising. All the coordination work done by Nadzua was top class.
Issac (the Masai) is the guy to be with in Mara and some day if were to return or recommend to a friend, it would be him that we would insist upon as guide.
Thanks to both, we had a great time !
ES
20-35 years of age | Experience level: first safari
Just amazing!
Last week I came back from one of the best trips I have lived so far and which I will always remember. Two friends and I travelled to Kenya and Tanzania for 15 days and we had the chance to live the essence of Africa, its beautiful and different landscapes, its animals and its people. We did a long safari of 10 days (Lake Naivasha, Lake Nakuru, Maasai Mara, Serengeti, Ngorongoro Crater and Tarangire), spent one day in Arusha, did a short trekking in Materuni and flow to Zanzibar, where we stayed the rest of our trip.
My friends and I agree with the fact that doing a safari of 10 days can be too much. I love animals and I enjoyed a lot watching them. However, it is true that once you have seen so many giraffes, impalas, zebras and wildebeest, it is no longer exciting to see more of these animals. That’s why we consider that maybe with 4-5 days in a safari would be enough. The best parks to me are Maasai Mara, Serengeti and Ngorongoro Crater.
Having explained a little bit our experience of this trip I would also like to give me opinion regarding the agencies with whom we travelled: Spirit of Kenya and Soul of Tanzania.
On January we bought the flights from Barcelona to Nairobi and once we got them I started getting in touch with lots of agencies, Spanish and foreigner ones. I rejected most of them due to its expensive prices. We were aware that travelling to Africa was expensive but we wanted to find a more “affordable” agency but without having to renounce to the things we wanted. At the end I finished discussing our trip with only a few agencies and among them there was Spirit of Kenya and Soul of Tanzania, the agencies with whom we shared our amazing experience in Africa. From that moment, the only aspect that we took into consideration in order to choose one agency or the other one was the treatment received from the beginning.
Vanessa was the person with whom I discussed everything from the first instance and her help, kindness, predisposal and willingness to offer us the perfect trip were crucial factors to make our decision. She always answered my e-mails and questions very quickly (many of them in less than 24 hours) no matter the time it was. Her e-mails were clear and very detailed. She was very patient with all my requests and my constant changes of opinion. She offered us different combinations of routes and activities attending our preferences and she gave us too different accommodation options taking into account its level (high, medium, normal).
The treatment received from her as well as from the agency never changed and remained the same during the whole trip. Before our trip I read many opinions of different people and some of them explained that their agency adopted a carefree attitude once they made the first payment of the price. This was not our case and the agency was always willing to help and to make our trip possible. In addition, we were in touch quite often since they had to confirm us the booking of the different accommodations chosen.
Even when difficulties ahead they acted honestly and quickly. There was a misunderstanding with the total price of our trip since in the final version of the contract it was stipulated one amount and after having paid the 50% of the same they notified us that the sum of the total amounts was wrong and that the final price was higher ($ 1,500 more). From that moment I discussed all this issue with the general director. She apologized for the misunderstanding and offered us different solutions to avoid the extra cost. Besides, she offered us to the possibility to cancel the reservation and to refund our money as well as to maintain all the reservations made in the event we decided to continue with a different agency. Finally, taking into consideration all the options we had, we decided to continue with them and we only had to modify a little bit our itinerary in order to reduce the final price. Moreover, they also offered us an upgrade on the Tanzania side to their premium line: better jeep (we could charge our phones and cameras), better food (including wine), unlimited water bottles during safari of 1 liter and a fabulous guide. Also, I have to mention that, while in Arusha, where we were spending two nights in the same accommodation, we asked them to change the second night since we were not comfortable in the place we booked (it was dirty, the insect screen was broken, etc.). The agency answer very quickly and they changed our accommodation for the next night free of additional charges.
Having set the aforementioned, I would sincerely recommend both agencies (Spirit of Kenya and Soul of Tanzania) and if I had to repeat our trip I would clearly do it with them again.
NL
50-65 years of age | Experience level: 2-5 safaris
Crown Eagle is a good and friendly safari-company.
We did a safari to the Serengeti and Nogorongoro Crater with Crown Eagle, which was okay. The driver and guide was good and friendly. The price was not too bad for this safari. I think pretty standard. We slept in tents that were good and the matrasses and sleeping bags were okay as well. So if you are looking for an affordable safari with camping, Crown Eagle is a good option.
AT
20-35 years of age | Experience level: first safari
very nice safari with a very good and friendly guid
- got picked up on time
- very friendly guid
- good food and nice service
- we saw all the important animals (lions, elephants, giraffes, leopard,...)
- had a great time and we can recommend it for everybody who is short on time but want to do a Safari close to Dar