CN
under20 years of age | Experience level: first safari
Five star rating for our safari
Our safari was amazing! Everything was perfect! Our planning stage, communication, airport meetup, driver guide, hotel, food, itinerarry, vehicle, and game drives, eveything was perfect! Credit to Mr Jong - our planner, Mr Solo our driver guide! We will come back!!!
AT
20-35 years of age | Experience level: first safari
Very good value for money! :-)
We did the 7 days camping safari in the northern circit with Wakanda Tours and were very happy with our choice. Everything was very well organized and we had to worry about nothing. The staff was very professional and food was amazing! We would definately go with Wakanda tours again!
CN
20-35 years of age | Experience level: first safari
Bravo! Good! Hen hao!
Very good safari with the company! Excellent safari! no much words to say but they are very professional!
65+ years of age | Experience level: over 5 safaris
Attentive and professional
We are an older couple visiting our son and his family who live and work in Kampala. We will be here for several months so we expect to take several short excursions around Uganda while we’re here. I researched tour companies, selected what I believed to be the five best suited to provide what we wanted, and I contacted them, asking for itinerary proposals. Of the five Grassrootz was by far the most responsive and professional, and their representative here in Kampala, Anne, provided us with exactly what we wanted at a very competitive price. Although they were not the least expensive, I felt they were definitely the most professional, and I was confident in my choice.
Our first excursion included my wife and me plus our son, daughter-in-law, and grandson. We did a five day trip to Murchison Falls with Moses as our driver and guide. We were booked at the Murchison River Lodge which we found to be adequate to our needs, but not luxurious. It was quite acceptable. During our stay we did two game drives, a guided game walk, river cruises both upstream to the falls and downstream to the delta, and a drive to the top of the falls.
Although we were very happy with Grassrootz overall I have given them only four stars instead of five for what we felt was one shortcoming in their service. It is true that due to Covid 19 tourism in Uganda has been severely impacted, and lodges and services are only now recovering. As a result we felt that Grassrootz was not quite on top of the situation existing at Murchison Falls which impacted our overall experience. Highway and bridge construction through the park has seriously limited access to the game tracks north of the river, and the river is at perpetual flood stage due to a disastrous water management project. Bridge construction combined with discontinuation of ferry service due to flooding severely limited our ability to do game drives at optimal times as our lodge was on the south bank of the river. The flooding of the river has not only closed the hiking trail from the base to the top of the falls, but it has completely drowned the delta causing much of the birdlife that was there to relocate. I will reserve comment on these joint Chinese/Ugandan projects other than to say that I fear for the future of the park. In any case, I believe Grassrootz should have been more aware of the situation at Murchison, and they should have provided us with this information ahead of time.
In spite of this I continue to have confidence in Anne, and I look forward to working with her in planning more short excursions in Uganda during our prolonged stay. She has already given us a proposal for a trip to Lake Mburo and Kibale which we expect to do next. I believe Grassrootz is a five star operation with quality people, so I will continue to utilize their services, and I will write off our experience at Murchison Falls as just one more casualty of the Covid pandemic.
HK
35-50 years of age | Experience level: first safari
Lovely safari with a reliable company
We travelled to Kenya last year and the safari was great! We booked a 9 day 8 nights safari, our guide was Mike. Mike was very knowleageble about animals, and showed us best places to see animals. He always find the best place to do shotshoot before other cars, drive stablly, very experienced and nice to everyone. We loved our accomodation for the whole safari, very luxury and comfortable, unique experience from other countries. We heard lion roaring in the night, it was very excited. Thank you for the best memory in Kenya.
CN
20-35 years of age | Experience level: first safari
Amazing Safari
Jong was excellent in communication, the safari went all well. Vincent was our driver, he was responsible and professional. Fairmont Mt Kenia Safari Club was the best accomodation, we loved most and even visited the animal orphrange.
AE
20-35 years of age
Worst management
People like to lie Including Mr. Herbert Mr. William all in management level I don’t know how they lie on daily basis they have to repay my money while family of Herbert like to lie and play with people life If possible someone help me to get back my money it’s a request for the people who are reading this I a family to take care
20-35 years of age | Experience level: first safari
Good Company
Hint: other travelers will love reading about your experience of the communications, service, value for money, reliability and the tour itsel
RU
20-35 years of age | Experience level: first safari
Two days filled with impressions
The trip to Tanzania will be remembered by me and my friends for a long time. We have never had such a bright journey before.
When we were going to Zanzibar, we knew right away that we had to go on safari.
Our choice fell on Uhuru Travel & Tours and we did not lose.
Abdullah selected the optimal program for us for 2 days. Always available via WhatsApp for coordination and always very responsive.
A huge thank you to him, his entire team and our funny guide-driver who accompanied us all the days of the safari.
Our first day on safari turned out to be more vivid, perhaps. Our small group was the first to discover the pride of the lion, which had not been seen by the others for several days. A rich program, a stop for the night at a hotel in the Mikumi Park, and most importantly, we managed to see almost all the animals.
It was a bright trip, well organized. Getting to know Tanzania was a great experience.
Thank you very much!
FR
20-35 years of age | Experience level: 2-5 safaris
amazing and friendly trip
I really appreciate my trip to masaï mara with exporers wild adventure. I cam alone to this trip and all the people that I met their was very nice, we were a good team ! Also our guide was a very friendly and interesting person, and more over very involved in listening and meeting our requirements during the trip. It was a pleasure to be drived by him.
Of course, landscape and animal from masaï mara were there, offering us memories that we will probably remember all our life.
Thank you very much for this wonderfull experience !