NZ
65+ years of age | Experience level: first safari
our tour leader john was fantastic. great knowledge of the animals and very flexible
The tour of the major game parks was fabulous. We got to see every thing even though this is not guarantee. Some of the big surprises were the elephants- a herd of 100 crossed the road in front of us - eating as they walked. We saw the great migrations of wildebeest and zebras where they slowly follow the good food. We saw a lioness in a tree in a park where that is not common so very lucky there. Also saw leopards and cheetahs. The hippos were hilarious with about 40 of them in a pool that could only just hold them.
NL
20-35 years of age | Experience level: first safari
An extremely professional friend
For us Africa Nziza Odysseys had a perfect balance in being very personal yet very professional.
Bernard made us feel comfortable the moment we met, which is very nice when you arrive in a new country. He arranged excellent accomodation, helped showing us Stone Town and gave us a lot of information about places to visit in Zanzibar as me and my girlfriend had planned to explore the island with just the two of us. He laid out a perfect travel itinerary so we could swim with dolphins, see beautifull caves and the best beaches and sunsets in Zanzibar. For me personally, Bernard showed me his clients are absolutely his top priority as he booked our flight back to Nairobi in advance with his own money. Our initial plan was to go back to Nairobi with the bus but later we decided a flight had our preferences. My creditcard didn't work and without any trouble he insist to help us out. Just beause our comfort was all that matters to him. I can recommend Africa Nziza Odysseys and I will contact them without a doubt for our next trip to East Africa.
IT
35-50 years of age | Experience level: first safari
Safari in Tanzania
In February 2019 I went on a 4-day safari in the Tarangine, Serengeti and Ngorongoro Crater park. before leaving I was a bit 'doubtful to book the safari via the internet, but reading the positive comments on Afrozone Kingdom Safaris I decided to request a quote from this agency. Adam the owner put me on whatsapp and the communication was simple and fast satisfying my every request. Arrived at Arusha airport they picked me up and took me to the hotel, all included in the package. In the morning, after breakfast they came to pick me up at the hotel and I started the safari. Unforgettable experience, excellent host and guide, more than satisfying breakfast, lunch and dinner. In the 4 days I saw all 5 big five an infinity of other animals and beautiful places. For those who like traveling alone I highly recommend this agency.
Ciao Adam
DE
20-35 years of age | Experience level: first safari
Awesome 11-Days Safari Trip
The communication with the Company was very good. Answers always came in a few hours and all information we needed was given.
At the beginning of the tour the friendly guide and driver picked us up at the hotel in Johannesbourg and explaines everything very good.
We choosed the camping oportunity and this was very nice. We got tents and mattresses from Jobovic and the team showed us how to built it and gave us always important information about the place and for what we have to pay attention.
The whole tour was very interesting and we saw a lot of animals and we had a very nice time. The food was very nice. It was simple cooked breakfast/lunch/dinner but for a caomping side it was very good.
All in all I can really recommend this company and If I want to join a sfari again I'll choose this company again!
50-65 years of age | Experience level: 2-5 safaris
Excellent service from start to finish
From the moment I first made the enquiry with Nature Travel Namibia, nothing was too much trouble. I think we revised our itinerary about 6 times but Esmari was happy to accommodate and advise on destinations and activities. We also kept them waiting until the last minute to confirm such are the vagaries of our situation with staff travel but regardless we got exactly the holiday we wanted. Jakes was our travel guide for the 2 weeks and was totally fantastic. When we travelled around Etosha he was a mine of knowledge on the birds and animals and able to spot them at 100 meters - without Jakes I don't think we would have seen half of what we did given the time of year and vegetation
I can't recommend Nature travel Namibia enough
20-35 years of age | Experience level: 2-5 safaris
Best customer experience.
First their customer relation skills are top notch and their services are exemplary. Always deliver on time and great planning. Looking for a get away from home then best people to work with.
AE
50-65 years of age | Experience level: first safari
An amazing experice in wild Africa
We had excellent organized trip that exceeded our expectations.
IT
50-65 years of age | Experience level: first safari
magnificent experience especially for the great skills of the guide Michael
serious and reliable agency, good jeep status, very beautiful lodges, but above all the professionalism of the guide. a special thanks to Michael Mollel skilled Masai and extremely professional guide.
ES
35-50 years of age | Experience level: 2-5 safaris
Fantastic!!!!
We had An AMAZING time last week in Uganda! The guide provided, Julius, was just outstanding. No problem at all it all worked as We expertes. We could see Gorillas, Chimps and many more!!!!! If We come back to Uganda..... we’ll repeat!!! Thank you so much!
US
65+ years of age | Experience level: 2-5 safaris
A few words of caution
I am reproducing below my note to the Kenya Association of Tour Operators. Please review it before making a decision as to whether you should use All Seasons for your travel planning.
Dear Sir/Madam,
I write to you regarding my recent experience with All Seasons Safaris & Tours, and it’s owner Alex Thuku. I am not sure if I am reaching the correct office to report what I think of as patently unethical behavior. If I should be contacting an entirely different office kindly direct me to the correct one.
In the interest of brevity I will summarize the charge. I contacted All Seasons for travel arrangements to Uganda, and Tanzania back in June of 2018. Of the total estimate of $ 23,940 I made a deposit of $8,692 soon after. The trip was to commence in February 2019. The quote included all lodges, air travel in east Africa, park fees and guide services. In September I was informed that all bookings had been made and were confirmed. The balance of payments were made by late November 2018.
We arrived in Entebbe on February 5, 2019 and realized immediately that very few of the arrangements that had been promised and confirmed had been made. It set the local agent in Uganda (James Kateeba of Travellust) scrambling to just get us to our first destination. For the next twelve days we had to pursue Mr. Thuku on a daily basis. I have copied below my note to him on February 13th to give you a flavor of the dilemma we faced almost every day during our journey.
“Alex, though all of this messaging back and forth, you seem to miss an essential fact. You betrayed a customer trust by misappropriating his funds, and using them for personal needs. The funds were to be used to confirm, and pay all of our travel and stay in Uganda, Tanzania and Kenya. Instead, you used the funds elsewhere, scrambling to make our arrangements day by day, after we landed. We in turn have had ten days of constant anxiety as you were trying to stay just one day ahead of us, and finally could not even do that. To sum it up, you have ruined a long anticipated, and carefully planned vacation which cost us a significant amount of money. Your partners in Uganda and Tanzania, and I dealt with you as a man of integrity. You have proven to be anything but.”
In addition to Mr. Kateeba in Uganda, Mr. Omar Mshana of Tanzania Insideout Discovery, Patricia of Kibo Palace Hotel and Junia O’kubasu of Serena Nairobi were all similarly inconvenienced by Mr. Thuku’s almost cavalier approach to his obligation. Our trip finally reached a point where he no longer could pay for the services for which he had already received payment, months ahead of time. I ended up making duplicate payments for a number of hotels and airlines so that we could conclude the trip. I have a complete list of emails with Mr. Thuku, What’s App messages and bank transfer documents for every aspect of the charge I level here. Please advise me if I should forward them to your attention.
I am deeply disappointed in my experience with All Seasons. In addition to the substantial additional cost I incurred, and the trying days just to gain clarity on what exactly was happening around us, I was left with a sour taste in my use of a local tour operator. About three years ago (when I was conducting a workshop for senior executives for government and industry leaders in Nairobi), a senior executive strongly urged me to support and use local operators for my travel plans in east Africa. This experience certainly gives me pause. I would be much more cautious, in using or recommending that any of my family or friends do so.
I am displeased enough with the entire affair that I mean to do all I can to ensure that Mr. Thuku and All Seasons are held accountable for their inappropriate conduct. I would hate to see someone to have to go through the same experience. An equally disturbing aspect of our experience is that it casts a long shadow on local operators in Kenya, in general. I am not aware of which the correct regulatory (or self regulatory) agency is within which to formally lodge a complaint, and to look to recover the additional money I had to spend to duplicate what was already sent to Mr. Thuku. I would be grateful for any direction you can provide me.
Please also advise me if I should also drop a note to the Ministry of Travel and Wildlife. I am happy to do so.
Thank you for your attention to my complaint.