US
20-35 years of age | Experience level: first safari
Fraud!
Our honeymoon trip is in 3 days and we just received an email that the company has technical problems and therefore cannot give the required services. You will receive the funds between 45-90 working days. I'm really panicking
US
35-50 years of age | Experience level: first safari
An incredible experience!
My mom and I travelled with Eagle Eye Safaris to South Africa, Rwanda and Uganda. What an incredible experience! I got some absolutely amazing wildlife shots and a better understanding of my camera. We even did an impromptu night time Milky Way shoot. Karen and Ernest took care great care of us and had some nice suggestions on how to spend the couple of days we were on our own in Johannesburg.
US
65+ years of age | Experience level: first safari
Received an email they have technical problem and won't do the tour that I already paid
We paid in March for a safari on Aug 22. Today I received an email from the company that they have technical problem and won't provide the service. In other words won't provide the tour. We have already bought non-refundable air tickets from USA costing over $2000. I replied to the person, Julius muchiri, who emailed me from Kenya Walking safari company but I haven't received any reply yet. I always had the fear of booking with small individually owned compnies in a foreign country. I won't give up. Will do everything I can to let all African authorities know what happened and seek compensation.
CN
20-35 years of age | Experience level: first safari
fraud!!!
I booked and paid everything in July.
Now I just received a email saying "
Thank you very much your email,Please this is notify you that the company
has technical problems and therefore cannot give the required
services.Kindly,you are advised to chargeback your card or provide an
alternative method of getting your refund .You will receive the funds
between 45-90 working days.
We are sorry for the inconveniences caused and deeply apologize. we hope
to serve you in future."
And my trip is 10 days in front. what could I do?!!!
And I am worried about my money too!!!!
20-35 years of age | Experience level: over 5 safaris
Exciting adventures in the Masai Mara!
Mazingira Safaris provided us with such a positive experience in Nairobi and the Masai Mara. They are based in Tanzania but went out of their way to provide us services in Kenya. Jacob’s fast email responses made the arrangements easy and Peter was there to meet us at our hotel. He introduced us to our driver and guide, Ken, who treated us wonderfully. Ken went out of his way to make our trip enjoyable. As South Africans we had been on many game drives, Ken consistently check in with what we wanted to see and do. We really enjoyed his company. I would recommend Mizangira Safaris for any East African travels.
AE
35-50 years of age | Experience level: over 5 safaris
Exceptional planning and execution - made our Uganda / Rwanda safari a dream holiday
We had an amazing experience with TrueVine - a team with the right blend of Experience, Energy and Enthusiasm. It started with the trip planning - very diligent and meticulous, and responsive communication. Despite the short notice, all permits were in place ... excellent choice of lodging, in line with our taste. Almost every detail was taken care of - ensuring that lodges provided us a good veg spread, ensuring the distance from the lodge to the trek start point is minimal. They even went the extra mile - sorting out some last minute visa challenges we had with Uganda immigration, taking extra care when one of us fell ill briefly - they tweaked the itinerary to ensure we didn't miss anything.
A special mention for our driver-guide, Patrick. A terrific combination of expert knowledge, safe driving, people networks and friendly disposition. During our drives between National Parks , he would talk about the respective kingdoms, their natural resources , language, people etc. while in the national park, all about the plants / trees / animals / birds and the whole ecosystem. And the local food and experiences that he went out of the way to organize.
Thank you Douglas, Patrick and the TrueVine for creating this dream holiday for us.
We'll be counting on them for our trip to Congo.
US
20-35 years of age | Experience level: first safari
Genuine hospitality; Stress-free itinerary; Unbelievable closeness to nature; Bring your camera!
James (our driver) and Paul (our booking contact ) did a great job of communicating out what we should plan for and expect. We found everything that was outlined in our contract to be as promised -- we were transported from and to the airport upon arrival in a private car; we had a snafu that Paul went the extra mile to help us work through when we got in the first night; we had our own private Land Cruiser that took us out each day on Safari and our driver tailored our itinerary to fit us perfectly (we had two small kids in tow and they were plenty entertained with all we discovered, even when driving five, 9+ hour days in a row!!); our driver communicated with his contacts in the area to make sure we saw The Big 5 and SO MUCH more; each night's accommodations were booked for us and there were no surprises or delays; all meals were provided and served by delightful and welcoming cooks/staff, and full of delicious local and international options that worked for everyone; our flight to Zanzibar was all arranged for us upon booking; and when we arrived on the island we had another private car waiting for us that drove us around Zanzibar and delivered us to our two different resort hotels and back to the airport at the end of our trip, on time with no problems.
There was so so much for us to do. If there was one thing we needed to think of that the company could have done better, it would have been to provide a better boxed-lunch choice on the first day's travel--every other day beyond that we got to choose our own goodies from a buffet available at the resorts each morning. BUT please, to all who are reading this, know that if this is the ONLY thing we can complain of, Tanzania Roadside Expeditions really did do a remarkable, 5-star job. Congratulations to them for proving that a local's touch is the most genuinely welcoming way to be received in a country as beautiful and bountiful as Tanzania.
They have made some great partnerships and your group will feel blessed as well to book the same. Our highlight was the Maramboi Camp where a giraffe, a pair of zebras, and countless wildebeest walked right in front of us (<20ft away) on our dirt path that led to the swimming pool. We really stayed among nature every night and never once felt in danger as there was a local private guard with us at night and all the animals really communicate the distance they require if you pay attention--again, even with two small children! Also, if we can recommend, use the company's advised route from Tarangire to Serengeti and then Ngorongoro--we saw so many animals back to back in Tarangire we were "stuffed" and then it made the "hunt" we experienced in the wide plains of Serengeti and the deep crater of Ngoronogo that much more full of anticipation and exploration-fun.
700+ pictures later we have incredible stories and memories to share and this trip was the highlight of our travels thus far. Do yourself a favor and book a seamless, stress-free and adventure-FULL trip with Tanzania Roadside Expeditions. Your bucket list will thank you!
US
35-50 years of age | Experience level: 2-5 safaris
dream safari with Olly's dream team
of the African Safari we took, this one delighted our family the most. My kids can't stop talking about this one because it's truly lives up to our expectation of what a real safari would be like: great guide, great viewing, great stories and wonderful experience all around.
Unlike the more commercially organized ones, Olly really know and loves the land and has passion for this. He led us to various places, started with animal foot prints and tracks, delighted us with so many animal viewings (and the birds too). Along with wonderful tales on some of the animal family sagas: the lions and the killings of cubs not belonging to them....the lonely buffalo....
Food is wonderfully cooked and the tents are set on great locations. Under the starry sky, we sat by fires and hear animal sounds, waking up in the morning to find footprints around the tents....but feel completely safe at the same time.
We enjoyed the boat ride as well....it has a good varieties of events, truly loved every minute of it.
Every team member is super friendly. My kids want to go back....of all the safari we went, this is the one they love and I agree....this one gives you a sense of wonder and discovery, not quite like a totally mass commercial production.
Highly recommended for the families and all animal/bird lovers....Olly really aims to show you the best of his country.
IN
50-65 years of age | Experience level: first safari
Well planned, co-ordinated and memorable tour.
Properly organized, economical tour with a homely touch. Decent accommodation, tasty food, well experienced Guide cum Driver Mr. Joseph. Martha needs a hats off appreciation. God bless Big time Safaris. Will surely recommend your name to all friends. Tour 27 July to 4 Aug 2019.
50-65 years of age | Experience level: over 5 safaris
Great experience with Seven by Far Travel right from the greeting at the airport to saying goodbye.
Prior to booking the trip, there were emails backwards & forwards, good communication. The trip lived up to expectations & above. Sylvester greeted us at the airport & the following day as we started our safari & came to see us at the end of the trip to make sure the trip had been good. We had an excellent driver Victor who was with us all week, he was very accommodating to all our needs. The accommodation was really good, we stayed at 4 different places & each place was perfect for what we wanted. All in all it was a brilliant holiday & I would definitely recommend Seven by Far to anyone thinking of doing a safari, always good to support young people in their own country.