AE
20-35 years of age | Experience level: first safari
Wonderful safari with a real personal touch!
Usually, I am not the type of person to write reviews; however, for this company, I am making an exception without any doubt. From the get-go, Seven by Far Tours has proven to be a very professional and service oriented partner; Sylvester responded rapidly to our requests and put together an itinerary about which my travel buddy and myself got really excited.
Upon arrival, we were immediately picked up from the airport and brought to our hotel in Nairobi. From that moment onwards, everything was great. Our guide, Mr. Charles, went out of his way to show us all the national parks had to offer. In short, I can say that I have seen quite a bit of the world; however, this holiday was one of the most amazing holidays of my life, and it was certainly due to the organization Seven by Far tours has put into it! To conclude, if you ever consider booking a safari, contact these guys. You will not regret it for sure!
NZ
20-35 years of age | Experience level: 2-5 safaris
WARNING!! DO NOT USE THIS COMPANY!!!!
WARNING!!! DO NOT USE THIS COMPANY!!!!
We were booked on a seven night safari with Enrico’s. We booked about 6 months in advance and paid in advance.
The day that our safari was supposed to commence, no one showed up. We could not get in contact with the company to find out what was going on (we tried their phone numbers, whatsapp, email, Facebook etc). When we finally got in contact (after hours and hours of trying), we were told someone would be there by 2:30pm at the latest. Again, no one showed up. Again, we could not get in contact with Enrico’s to find out what was going on. When we did get in contact, he suggested that we arrange and pay for our own transfer to what was supposed to be our first stop?? Eventually our then-current accommodation offered for us to stay another night and Enrico’s promised to pick us up at 9am the next morning. Enrico’s said they would pay for the accomodation, but they did not and we had to pay for it.
At 9am the next morning, surprise surprise, no one showed up!! And again we could not get in contact with Enrico’s to find out what was going on!! We were finally picked up at around 11:30am (1.5 days late for our six day tour...) in a minivan with worn out suspension that was supposed to drive us on sand/gravel roads in between destinations - even our driver said it was unsafe and that he didn’t think the car would be able to make the journey!
We found out our was a freelancer that was called by Enrico’s at 7am on the day that our safari was meant to commence to get to us in Kasane from Windhoek. It is 1,400kms and 14 hours away from our pick up point. There was no way they were going to be able to pick us up at the scheduled pick up time and no way they would even get to us by 2:30pm so I have no idea why this was promised by Enrico’s. It also meant that Enrico’s knew that this would not be possible before 7am the day of our safari and they never contacted us to tell us this. We could have done activities that day through our then-current accomodation, but instead spent an entire day in reception trying to get in contact with Enrico’s!!
When we finally arrived at our first accommodation, NOTHING had been booked or paid for! The accomodation had never heard from Enrico’s and did not know we were coming! Apparently this is a very common occurrence and our driver had heard of this happening regularly before. Luckily we could get in for one night (the last two rooms) but again had to pay for this ourselves!!! We were paying for our whole trip twice!!
We found out we had not been booked into our next accommodation and none of our activities had been booked. Again, we could not get hold of him to find out what the hell was going on! One time we called off our driver’s phone and when he heard our voice he hung up!! When we finally got in contact much later, he said he could get us into some other accommodation but we would have to pay for it and be refunded. Obviously we were not going to do that, and after such an incomprehensibly terrible experience.
We found out that he has been banned from the camps in National Parks in Namibia for non-payment. He doesn’t pay his drivers or guides on time. Our driver says he has a reputation for being a terrible tour operator - I have no idea how his business survives.
He lied to us continuously to try cover the mess up. He should not be allowed to offer these services. We are reporting him to tourist organisations so that our experience does not become someone else’s.
Luckily we booked through Tour Radar so we were able to get a full refund.
ES
20-35 years of age | Experience level: first safari
Outstanding service and experience, high professionalism
From the initial online contact, they have provided a great and very professional experience. Moses and Eddie where our guides who have shown us their enthusiasm, love and knowledge for that amazing country and wildlife. Always taking care of us, showing the local culture, food and fun. The car condition and cleanliness was excellent.
We visited the Murchinsons falls and nature, the rhino sanctuary, Bunyonyi lake... etc.all the lodges were great and service was more that outstanding.
To sum it all up, I would recommend Yaneta Safaris 100% and especially Eddie and Moses to experience Uganda.
CN
35-50 years of age | Experience level: 2-5 safaris
IT WAS AN AMAZING EXPERIENCE!
Our group of four spent six amazing days with Mega Adventures .our driver is an experienced and friendly man . his name is Yassin.he has bring us a amazing trip.we have see all kinds of wild animals,all of us are very thankful with him.
ES
20-35 years of age | Experience level: first safari
Excellent Safari
From the minute one to the end the company has made it very easy, both in transport, accommodation, visits ... Above all we have seen the Big Five, among other spectacular scenes of the Savannah, thanks to the intuition and experience of our driver and guide, Nicolás. The charming accommodations, exceeded our expectations. Many thanks to the Seven by Far team, we recommend it 100%.
50-65 years of age | Experience level: first safari
Tour of a lifetime!
Had an amazing time out in Kenya with our guide Peter who not only was a great host for our trip but also provided us with extensive knowledge about the safari animals and wildlife out on the reserve. Our host was incredibly helpful from start to finish, finding us the best rooms in hotels and lodges, keeping us organised and even arranging a secret wedding anniversary surprise for my wife and I which was greatly appreciated. An all-round fantastic company, would thoroughly recommend!
CN
20-35 years of age | Experience level: first safari
Perfectly well organized
Best experience ever!
Ngoni Safaris Uganda provided us the best trip we ever had! We spent 3 weeks in amazing Uganda and the experience was incredible. The driver they provided us was very professional and we were very happy with him. The tour operator company also did a great job in arrangements and bookings, we didn't have a single problem in all the trip. I would totally repeat the experience and I recommend 100% this tour operator, totally worth it.
CN
20-35 years of age | Experience level: 2-5 safaris
Outstanding customer care.
Excellent Safari Adventure
We had a group of 5. We took an evening sunset game drive at Murchison National Park and an early morning sunrise game drive. Both were exceptional. We saw a lot of wildlife - elephants, giraffes, lion, lioness, hippos etc. Our guides especially Sedrick did a good job of explaining different parts of the trip. Our group has used Ngoni Safaris Uganda Company. This was my first time with this crew I can see why we continue to use them. Their service is awesome! I would highly recommend them!
CA
50-65 years of age | Experience level: 2-5 safaris
Exceptional 17 Day ‘Bucket List’ trip
Every aspect of this holiday was exceptional. Justus worked closely with me and my friends (we were a group of 4 women) to create the itinerary and select the right experience. He was knowledgeable, responsive and flexible. The references from other happy clients were impeccable. Our driver/guide Charles was excellent. We travelled from Kigali to Uganda and visited Lake Bunyonyi, Bwindi (did two incredible gorilla treks - not to be missed!), Queen Elizabeth part, Kibale (for the chimp trek) and Murchison Falls. Charles was an amazing safari guide and we saw two (yes two!) leopards, lions, elephants, giraffe, etc in the national parks. Our accommodations were amazing and lots of variety - lodges, tented camp (Ishasha) and unique cottages/chalets (Agandi, Papaya Lake). Justus also included several boating and cultural excursions so we really felt like we got to know Uganda. Uganda is very safe, beautiful geography and the people are very friendly. I’d highly recommend Uganda as a holiday destination and Gorilla Bookings as the tour company. We loved every moment.
US
35-50 years of age | Experience level: 2-5 safaris
Friendly, experienced guide and pretty well organized trip all in all.
I have some recommendations to help improve future guided tours.
First, avoiding Kampala as much as possible is what all of us agreed on. It is not fun to drive through. The Cassia Lodge there had beautiful views but was my least favorite of the places we stayed. Staying in Entebbe seems better, as it was much more pleasant.
The salt extraction tour should be removed from future tours, I can't see any tourist interested in that, plus it was pretty gross.
Green World had great communications before the trip. They answered all our questions. Communication during trip sometimes needed to be stronger, giving us concrete times to be places with precise instructions. It was really close to being perfect, but there were at times frustration from people thinking they heard different times and what to do at those times. Perhaps writing in on a small tablet with dry erase pens each day, as it's sometimes hard to hear at lodges?
Tips for all guides on ALL excursions (boat trips, ranger led trips, Botwa tribe tour, etc etc) should just be included in the price of the tour. We REALLY REALLY hated having to figure out by surprise that there were more people to tip along the trip and to bring all that cash and figure out tips each day. THIS IS MY NUMBER ONE RECOMMENDATION for Green World, just add a few hundred dollars to your price and your guides cover all tips for hotel staff, guides, rangers, schools visited, etc etc. We did not like that every person we met we just felt like it was a money grab. We actually got really sick of this- we visit a school, they want money. We visit the Botwas, they several times/places ask for money. IT WAS ENDLESS! Please consider this, as it diminished our trip.
Really besides the tipping, everything else was minor and our trip was thoroughly enjoyable. We went to see the animals, and we saw tons! Thanks to Betty, Moses and George- we loved them all!
Greg Ginocchio