US
50-65 years of age | Experience level: first safari
Outstanding Experience
I had the opportunity to use Spirit of Kenya for my recent safari to Kenya. The booking experience with Vanessa was excellent. She was patient with my questions and very diligent and clear in the booking process. Once I arrived into Nairobi I was greeted by my guide, Charles. My feeling were that he was the absolute best. We literally saw every animal and way more than what I expected to see. I thought it was awesome when Charles my guide, who does this for a living was also taking pictures of some of the most amazing experiences imaginable. Thank you Spirit of Kenya for this incredible experience!
20-35 years of age | Experience level: 2-5 safaris
Staajabu experiences with mount Meru
We had a Staajabu experiences with this compagny!! We decided to climb mount Meru and Brian arranged everything for us. Brian and his whole family were so special and friendly. We could stay at their house and we feel so welcome. We ate delicious food and they want to help us with everything. The mount Meru was really amazing. We rent equipement with Staajabu so during the trip we were well equiped. A perfect 3 day tour with Hardson as the best guide. He knows everything about nature and history and is happy all the time!. We smile on every picture en we really enjoyed it. The 2 days of rain did not bother us and we were lucky with the good walking clothes and poncho's. The food was delicious during the tour and the whole crew was so friendly and helpfull. I really can recommend this compagny Brian Will arrange a wonderfull trip with your preferences. Thanks a lot for everything!
NL
20-35 years of age | Experience level: 2-5 safaris
Amazing experience!
We had a Staajabu (which means amazing in Swahili) experience with this organisation. Brian the owner of Staajabu was very friendly and he showed us around in Arusha. We stayed at the house of his family where we had a very warm welcome. These people were so good to us which made our stay in Arusha unforgettable. We did the hiking tour to mount Meru for three days with our guide Hardson and his crew. I cannot describe this experience with another word than ‘staajabu’. We had a lot of rain but Hardson only had positive vibes and everyone of the crew helped us to dry our stuff. During hiking Hardson also told us a lot about the mountain, the national park, flowers and trees. The food during our trip was very good and alternating and always enough potatoes, vegetables, spagetthi, fish, rice, pancakes, eggs, bread, popcorn and always hot water for tea or coffee. Hiking was always safe and Hardson always had a good pace and was adapting to us. The hike to the summit there was another porter with us, in case when one of us got injured. We had a great time together and we made it to the summit on time for sunrise. After the trip Brian came to Arusha national park to pick us up and bring everyone back to town or home. When we are coming back we definitely book with Staajabu again (especially Hardson and his crew for hiking) and I will recommend it to everyone.
QA
35-50 years of age | Experience level: 2-5 safaris
Amazing safari, excellent service
My wife and I have just lived the experience of a lifetime with SAFARI CREW TANZANIA in the beginning of this month (Dec 2019).
If you are planning a trip to Tanzania, then don't look any further. Contact Safari Crew Tanzania, they are thorough professionals. It is a medium-sized company with 15 Toyota Land Cruisers, small enough to be attentive and ready to personalize your experience, yet big enough to guarantee all the support one may need. We contacted some other companies among the most famous (and probably bigger), whose responses were not as precise as those we got from Safari Crew.
Our safari was beyond perfect.
Our contact was Rocco, the communication with him was superfast and responsive. Rocco proved to be very flexible and helped us in preparing our perfect itinerary through Lake Manyara, Ngorongoro and Serengeti. Everything was meticulously planned from our arrival to our departure. They also helped us finding the most suitable flight through one of their partners and even finding a car for self drive in Zanzibar.
Everything went smoothly since the very first contact.
When we landed at Kilimanjaro Airport we have been welcomed by Anate, who would have been our guide for the next 6 days.
Anate was knowledgeable, very polite and gentle, he underatands his guests' needs and knows how to plan every safari day according to the guests’ liking. He has an impressive knowledge about animals, birds, topography, territories etc. He's been a great driver on bumpy and slashy roads. He is a good spotter of animals and birds during safari.
We have had previous safari experiences in South Africa and Kenya, we can tell Tanzania definitely stands at another level.
All the camps and lodges were comfortable, nicely located and were beyond our expectations. The tented camp experience in the Serengeti is something we will never forget.
We have seen all the big 5 and many many other species of animals, including uncountable species of birds.
We can warmly recommend this company, Asante Sana Safari Crew Tanzania!
IE
35-50 years of age | Experience level: first safari
Incredible experince
Can't recommend Glorious Tours enough. It was a wonderful experience from dealing with The company to the incredible safari they took us on. Our guide was highly skilled, fun and patient. We saw more than we could have hoped to with the wildlife. Don't hesitate to book with these guys!!
US
Stole our $3000 Gorilla Trekking Deposit
On June 30th, 2019, we sent Ken $3,000 for two gorilla trekking permits. We were nervous sending so much money to a tour operator in Africa but given his reviews we thought we'd be fine. On July 2, Ken assured us the permits had been attained.
When we arrived in Rwanda on August 31st, Ken met us at our hotel and explained that his company had gone bankrupt, that he didn't have our permits, and that he could drive us to the National Park but we'd have to buy permits a second time. Having flown half way around the world we didn't have a choice. He drove us to the National Park and we paid the park $3,000 directly.
Ken promised he would pay us back within 10 days and when the park rangers heard what had happened they made Ken agree to a contract (attached in my tripadvisor review). Of course, we were skeptical. More than 3 months have passed and, unsurprisingly, Ken has not paid us back.
He has an excuse for everything. A new story every day why he just needs one more day. But ultimately, Ken is a con man. I don't know if he steals the deposits of every customer - other reviews suggest he doesn't - but I know that he's not worth the risk. Do not book a tour with Congo Discovery Tour or Hakuna Matata Safaris - or any tour group Ken Rwema or Barack Nari is involved in
I've attached screenshots of our conversations in my tripadvisor review as well.
CA
20-35 years of age | Experience level: 2-5 safaris
Ken stole our money
My girlfriend and I booked a 4-day Gorilla and Chimpanzee safari with Ken that was supposed to take place from November 10 – 13. We paid $2608USD upfront for the pair of us for this tour. Ken failed to deliver all aspects of this tour. We were supposed to receive a refund in person in Kigali on November 13, but Ken showed up with no money. He then promised to refund us by November 20, but there was nothing. On November 27 we were supposed to get a full refund, instead we received a partial refund of $570CAD (we live in Canada), about $430USD, but we are still owed $2178. We were then told December 6 that we would receive the rest of the money, but nothing came.
When we first met Ken in Kigali we had some questions about a few recent negative reviews he had written about his businesses. He had excuses for every one, and how the client was wrong and trying to slander him. We gave him the benefit of the doubt, and we were wrong. Do not book with Ken or any of his tour companies. He stole money from us, he has waisted countless hours of our time, and he does not take responsibility for any of it - it is always somebody else's fault. Reports regarding Ken and Congo Discovery Safari Company Limited (incorporated in Kampala on September 19, 2018) are being filled with both the Rwandan and Ugandan Tourism boards in hopes that other travelers do not have to endure what we had to endue in dealing with Ken and his company.
20-35 years of age | Experience level: 2-5 safaris
Absolutely stunning service
A very gud tour guide with excellent service with lots of understanding Nd communication
US
20-35 years of age | Experience level: first safari
Great Experience
We booked through a travel agent and Maasai Wanderings was our guide throughout our trip. I can not recommend Maasai Wanderings enough! They were excellent!!!!!!! We went to Tanzania in Early November, the first 4 nights our guide was Yunus, he went above and beyond every single day for us, we learned so much during our time with him about the animals and the culture. We couldn’t be happier that he was our guide and so thankful. He was full of knowledge and pointed out so much. For the last 3 nights we had Henry in the Serengeti, he was also awesome and we learned so much from him as well! Such great people And made our first Safari experience unforgettable. Everything was well organized
US
20-35 years of age | Experience level: 2-5 safaris
Wonderful People
I book safaris with this company for 5 days Masai Mara. It was a wonderful time and i and my wife connected with Stephen and his team through google search when we wanted to have a great honeymoon in Kenya. We were last in Kenya four years ago during one of our mission trip and due to cool atmosphere in Kenya we opted to have our honeymoon this year in Masai Mara. The team were honest just from the time of booking to the time we finalized our safaris. We can say that each and every person working for this firm were friendly just from the time we were picked from the airport till time we were booked at Hilton Hotel. We can not fail to recommend them for good work and pocket friendly packages.