US
Professional
We had an excellent experience. Our driver was kind, knowledgable, and punctual. The safari experience with him was amazing... He took us very close to animals yet we always felt safe. Our accommodations had to be changed due to a local land dispute and the agency handled the matter professionally with little inconvenience for us. We recommend this tour group.
HK
Experience level: first safari
Wonderful Safari, Perfect Service! It Started in Africa is THE company to choose
We are extremely happy with our safari and would definitely recommend It Started in Africa! From the trip organization till the very end of the safari, everything has gone very smoothly.
The safari itself has been an incredible and fabulous experience. Our guide Charles definitely contributed to make this trip unforgettable thanks to his professionalism, friendliness and great commitment to show the best of this beautiful nature and wildlife. We were able (and lucky) to see all Big Fives, a Cheetah hunt..etc. So big thanks again to Charles and to It Started in Africa!!
US
they really care about you
We took a 7 day safari a few weeks ago - Safarihub was a fantastic company to work with from start to finish. There are so many tour companies to choose from and we never regretted going with Safarihub . Everyone at the office was extremely friendly and helpful. The safari itself was an unforgettable experience.
US
20-35 years of age | Experience level: 2-5 safaris
Good job
What a fantastic company. We were very impressed with every part of our safari. It's very hard to choose what company to go with and we spent more than 3 months narrowing down our choices before deciding on Safarihub .
US
great safari
i went with them august this year , i was really happy with the service
DE
50-65 years of age | Experience level: 2-5 safaris
Loved it
We decided to go to Africa for the very first time last week. We were very concerned about the safety of Kenya, with all the bad publicity, but then decided if we did not go we would regret it. We were so surprised at how safe and accommodating the Kenyan's were on this holiday. What a lovely group of people. We saw so many animals and felt secure the whole time we were in Kenya. SafariHub completely made sure we were taken care of every step of the way.
Thank you SafariHub for introducing us to your wonderful country!!!! We will be back soon......
35-50 years of age | Experience level: 2-5 safaris
Fantastic well run safari experience
We found the communication with the owner to be excellent and our payment was handled professionally and smoothly. We were looking for a budget trip if such a thing exists in Uganda and were not disappointed. Our guide went above and beyond to ensure we were safe and well catered for throughout our trip. We covered many miles and laughed non stop with Joseph. As well as gorilla trekking we also wanted to see chimps and all our passes were sorted for us expertly and with no fuss. Would highly recommend this company.
US
35-50 years of age | Experience level: 2-5 safaris
Best Service Highly Affordable
Ask for George Gaya. The guy knows how to put together an excellent package. His team is outstanding. Our family had a memorable vacation. Polite and reliable service. My kids even learned Swahili from the driver. We will use Inside Africa again when we are ready to climb Kilimanjaro.
US
35-50 years of age | Experience level: 2-5 safaris
Scam bookings - denied plane boarding, unpaid park fees, missed pick-up & briefing etc.
Do not take the chance to have the same terrible and costly experience we had with Mr. Steve Biko, Africa Remote Safaris! As of today, 1/6/2016, we have not been reimbursed for our additional expenses, US $ 4,461, which we occurred due to Steve Biko's continued failings, and have not heard back from Mr. Biko.
Our safari was scheduled, Aug. 16 - Aug. 22, 2015. Day 1, we were not picked up as scheduled in Nairobi to continue to Masai Mara. The hotel arranged for transfer to Wilson Airport and from there we flew to Masai Mara. Upon arrival and being greeted by our driver, we were told our park fees, driver and car fees had not been paid. After waiting around and phoning with Mr. Biko, we were off to go about 1 hour after arriving. Day 3 our scheduled balloon ride did not happen. Day 4 we were supposed to continue to Serengeti, and were denied boarding the SafariLink plane due to Mr. Biko had failed to pay for the tickets. On day 5 after not being able to leave our hotel due to Mr. Biko not paying for our lodging, our family of four had no other option than to change our itinerary for the remaining day's. This cost us an additional $4,461 for accommodation and flights, not to mention the time we missed actually being out seeing animals, and instead dealt with the many failings of Steve Biko and a police report encouraged my the Manager of our hotel, who wants this type of scoundrels out of the Kenyan travel industry. Throughout our safari when running into unpaid services, Steve Biko continuously asked us to pay in order to be reimbursed later - we did not as our safari was paid in full well in advance.
With the experience and knowledge I have today, my advice to you would be to organize your own safari. It might seem overwhelming, but you can book your flights and hotels directly, and arrange for a car with knowledgeable drivers with the hotel you are staying at. Enjoy your travels, and stay away from Steve Biko and Africa Remote Safaris.
SE
20-35 years of age | Experience level: first safari
Unforgettable safari and very professional guide
I communicated with Noah over a month before our safari and he was very responsive, professional and helpful. Denis our guide and driver was a very nice and professional guide. We had an unforgettable experience and the lodges were fantastic! Well worth the money. The car was big and could take on bad roads. Highly recommended!