Comprehensive professionalism
Extremely prompt and reliable communications given that we booked from overseas with a 6 hour time differential.
Excellent advice and itinerary planning tailored to our preferences and requirements.
One of the most enjoyable holidays we have taken, with all worries taken care of by African Welcome Safaris. We will be back.
US
50-65 years of age | Experience level: first safari
Trip of a lifetime
A wonderful trip -- guides Norman and Andy were knowledgeable, skilled, communicative and fun to be with. They offered information before we asked, answered all our questions gladly, and showed us the marvels of Mana Pools and the Zambezi River. Support staff was also superb. Highly recommended!
US
under20 years of age | Experience level: first safari
Kilimanjaro and Safari
The Safari and Kilimanjaro hike was even better than I expected. Ibrah was extremely accomadating and made sure that everything went to plan. On our Kilimanjaro Hike, the Guides were extremely experienced each having summited more than 60 times, and it showed. They knew exactly what they were doing and all of our group got to the top. The safari was Great as well, Fred, our driver was amazing. He knew exactly where to find the Animals and we saw nearly everything we wanted to see, Cheetahs, Lions, Monkeys, Hippos, etc. We were very happy with our experience.
US
50-65 years of age | Experience level: first safari
We saw and did everything
African Pearl had everything perfectly arranged. Our driver/guide was wonderful. Communication was always excellent. I would not look anywhere else for a company. Uganda was the perfect place. In 9 days we saw savanna, tracked rhinos, chimps and gorillas. Nowhere else could compare.
US
50-65 years of age | Experience level: first safari
Short on Cash
We used Jesse Mfoi with Naenda Safaris for our safari. Jesse did not have enough cash to get us through some Massai road blocks and getting us checked out of a hotel. The last couple of days I loaned Jesse $450 USD so our safari could move forward with the promise of repayment. Jesse ducked out on this promise when he left us at the airport. I was left stranded in the middle of my vacation with no cash.
Addendum to original review:
Jesse did wire $500 (extra $50 for fees) 10 days later to my account after I started warning people online about my issues. I consider the issue resolved.
US
20-35 years of age | Experience level: first safari
Fantastic experience
We had a wonderful experience. Everyone we met in the country was extremely friendly and our guide Paul was the best!
US
35-50 years of age | Experience level: first safari
If you are reading this you know this company is solid by all the 5star reviews!
We booked with Safari Infinity after contacting a handful of tour operators. Throughout the planning process Lucia was very patient and prompt with communication. We changed lodging many times and had one friend join last minute as well. What I most appreciate about Safari Infinity is Lucia's dedication and her fast communication and the company's integrity.
We also had some mishaps during our trip, of course, that made it very interesting. The jeep had a huge crack in the windshield before we started the trip, however, our first day was very busy in Arusha so our guide was not able to get it replaced and we got stopped twice by local police for bribery. The company sent a replacement window all the way to Karatu to take care of the problem. Then our friend got pretty sick so she had to leave the group in the middle of the Ngorongoro Crater. SI sent a car to pick her up and take her back to a clinic in Karatu. The next day she was feeling a bit better they arranged for her to be flown to Central Serengeti, but that night our friend got ill again and the next morning SI arranged for her to be flown back to Arusha and took her to a clinic. After two days our friend felt better and was driven back to the Arusha airport to meet up with us for our flight to Zanzibar. Throughout the whole stressful process SI made sure everything was taken care of with our friend. Also, SI provided a cell phone to us on the first day of our trip so that was very helpful in contacting our friend as we handed the phone to her when she left our group. Simon and Lucia are the owners of the company and they really cared about our experience and called to check in several times on our friend's situation.
We also had a last minute canceled flight with Precision Air from Zanzibar to Dar es salaam however, we had a tour booked so Lucia worked around our schedule and booked us on Coastal.
We had requested Kelly as our guide from the reviews I have read. He did not disappoint. Kelly was extremely patient, great with our kids and had eyes like a hawk. Things that he spotted I had a hard time seeing with binoculars sometimes. Since we had a big group, he had to work extra hard to please all of our expectations. Although we never saw a cheetah on our trip that our 8 year old had really wanted to see, he didn't stop trying till the very end. We did see some amazing things, we saw a black rhino about 20 feet away and we saw two leopards mating also in close proximity. Our video of that can rival the discovery channel!
We had a great trip and would not hesitate to recommend Safari Infinity to our friends and family.
AE
50-65 years of age | Experience level: 2-5 safaris
Exceeding expectations in Tanzania courtesy of Team Chalo Africa. Thank you.
Just back from a wonderful safari arranged by Sangeeta and Smita in Tanzania. We were booked into the mobile Ubuntu Camp by the Serengeti Western Corridor to see the migration (glam-camping at its best) and then onto Kitela Lodge (located serenely in the midst of a coffee plantation) for Lake Manyara and Ngorogoro Crater safaris. Both accommodation, food, safaris and staff by Asilia Africa Group were wonderful and we would highly recommend Chalo Africa for organizing everything including internal flights, transfers and being available at all times for questions and allaying worries. Having offices in Washington and New Delhi meant that regardless of time of day I usually got a reply within the hour.
Thank you very much for a memorable holiday.
20-35 years of age | Experience level: over 5 safaris
An incredible adventure with safety and style.
Communication from Australia to Namibia prior to our departure was nerve racking as you don't know who to trust. Crisscross put together a tailored trip and delivered the moment we arrived. My Aunty and I couldn't speak highly enough of our experience. If your going to Africa and want the experience of a lifetime... This is it!!!!!
SE
20-35 years of age | Experience level: first safari
Experienced and professional guides
We were 5 people who went on a 4-day safari into Lake Manyara, Serengeti and Ngorongoro crater. There was one chef with us who made good food for us, and one driver/guide who was really good at spotting animals and knew exactly where to look for them, and he knew so much about each animal. From "the big 5" we spotted all except leopard which seems to be the hardest one to spot, and in addition to those we saw a lot of antelopes, gnus, monkeys, giraffes, hippos, different kinds of birds and much more. Kanuth was not with us as a guide, but he really cared for our safari keeping a good quality, so he sent us some text messages, just checking that everything was alright, and we also had a feedback form to fill in afterwards.