US
65+ years of age | Experience level: 2-5 safaris
Liar, Cheat, disreputable! Do not use under any circumstances
DO NOT USE THIS COMPANY. My husband and I booked through a great agency in Kenya who outsourced the Tanzania portion of our trip to Galloping Safaris. Walter, the owner, is a liar and a cheat. Read other reviews (wish we'd seen them in advance). We were in Tanzania for 5 days. He hired a 3rd party guide/driver for us, Athman was EXCELLENT. He saved the tour for us. However, Galloping Safaris (GS) had us pay our entry fee into the Serengeti park (even though we'd paid everything in advance). He said he was installing a new payment system and was having problems. We put the $642 USD on our credit card, assuming Walter would do as he said and pay us back when we finished the trip in Arusha. Walter with GS outright lied to us. We wasted an hour waiting for him to respond so we could even enter the park. Next, as we were exiting Ngorogoro crater, we were not allowed to leave the park since GS (Walter) had not paid the concession fee of approximately $100 USD. Our driver, Athman, convinced Walter to go to the bank to immediately transfer the $$. Another hour wasted there. Then we arrived at Tarangire Park, only to find out, once again, Walter at GS had not paid the entry fees. He then asked us again to pay $227 USD of our own $$. We had no choice but to pay, because where else would we go? Yup, another hour wasted sorting this out. Upon our final day, we drove back to Arusha, met with Walter, his wife Glory (a Director of the company) and someone who said they were his lawyer. He did not have the money to pay us back upon our arrival ($869 USD total), instead he wrote and signed what we thought was a legitimate legal agreement that he would wire us the money in 2 weeks. That date came and went, no $$$, more lies from Walter and now zero response from him. He should not be allowed to operate. DO NOT USE THIS COMPANY under any circumstances.
FR
35-50 years of age | Experience level: first safari
Dishonest and threatening
Dishonest and threatening
Dishonest practices, threats to the police and extortion...agency to flee for better security.
We did a safari with Leboo from January 14 to 21, 2023. We had a big problem at the end: we had paid for our safari by bank transfer with the agreement of the agency. Our bank took their own fee from us, and their bank withheld a fee from them as well.
On an amount of 4000 dollars, their bank withheld 300 dollars.
On the last day, when taking us back, they asked us to pay that extra $300. We understand the bank charges, but we explain to them that we have already paid the entire sum on our side.
To avoid any problem, we suggest to step up to them and pay half/half their bank charges (in addition to the charges we have already paid on our side), they don't want to know anything and threaten to get us to the police and leave us locked in the car all night.
The agency will probably reply that we did not understand, but dialogue is impossible with them, especially with their accountant Joseph who refuses any proposal.
Dishonest practices, threats to the police and extortion...agency to flee for better security.
35-50 years of age | Experience level: first safari
Amazing Maasai Mara safari!
I am so glad that I booked my safari with Seven By Far Travel.
From the moment I requested a quote, Sylvester (owner) was very helpful and knowledgeable and always responded quickly to emails.
We did a 3 day/2 night safari at the Masai Mara. Our driver/guide, Anthony, was great. Very knowledgeable and experienced. We went in March and the weather was perfect and it was the end of the dry season so we had some late afternoon storms. We saw lots of animals including 4 of the big 5.
Our accommodation was great and all round a great experience and good value for money.
I would recommend Seven By Far Travel without any hesitation.
SE
20-35 years of age | Experience level: 2-5 safaris
Great tour company that goes the extra mile
Great tour company that went the extra mile when me and my family travelled with them around Uganda for 2 weeks. Truly a unforgettable experience!
DE
35-50 years of age | Experience level: first safari
This was the best experience ever
This was a trip that we spent a year planning and waiting on, when it was time to go on the trip it did not let us down and exceeded every expectation that we had. I feel that the amount of money spent on this trip was well worth it by seeing the look on my 4 yr old's face when he saw all of the animals. Martin was our contact person from the beginning, and he made everything very easy for me and was very responsive to questions when they arose. My family and I had a great time on this trip and feel that Martin being our guide was a huge part in that. If you think that you might want to go on a Safari in Kenya, then this is the tour operator that you should use very family friendly.
CA
20-35 years of age | Experience level: first safari
He was a amazing, Friendly , Experienced and professional with his job
I enjoyed 7 days Uganda,Rwanda Safari Tour with Trots and Safaris Uganda was excitingly perfect and well Organized.On ma safari trip I saw
Chim panzees,Lions,and Gorillas up close as well as many more animals..
My driver Jimmy was experienced, passionate and professional. The lodges were in good condition n clean
Meals were delicious n plentiful I had no complaints with such a Life time experience, I highly recommend Trots and Safari Tour
DE
50-65 years of age | Experience level: 2-5 safaris
Simply perfect from the very beginning!
Very responsive and kind communication with Petra regarding our special expectations (which all have been met or even exceeded) - professional but still flexible organization (accommodation, daily schedule, F&B,…) and especially our highly experienced and remarkable pleasant guide William - who always had an idea where to go to see the exceptional - made our safari trip so outstanding!
Big clap for the Ashenale crew making our Tansania stay truly unforgettable :)
35-50 years of age | Experience level: 2-5 safaris
Amazing safari experience
Reached out to the Saunterland team for a 4 day safari in Lake Nakuru and Masai Mara. The planning was good, prompt response and good recommendation of hotels. We stayed at the Castle Mara and Sarova Lion Hill lodge at Lake Nakuru. The game drives were comprehensive and can't thank enough Ken our guide for the good job.
US
35-50 years of age | Experience level: 2-5 safaris
The best of the best in customer service, sales, and travel planning
Our nine-day private safari with Serengeti Clarity was a truly outstanding experience. From start to finish, the attention to detail was exceptional, and we were delighted with the knowledge and friendly demeanor of our guide, Ally. He and his colleagues worked tirelessly behind the scenes to ensure that every aspect of our trip was perfect. We were consistently impressed with their dedication to making our safari the trip of a lifetime, and we can confidently say that they exceeded our expectations. If you're considering a safari in Tanzania, we highly recommend Serengeti Clarity - you won't regret it!
20-35 years of age | Experience level: first safari
Perfect Choice
I recently traveled with Serengeti Clarity and it was the perfect choice for my safari experience in Tanzania. I am so glad I chose this tour company as they exceeded my expectations in every way. Not only did I get to witness all of the big 5 animals, but I also traveled in comfort and style.
Serengeti Clarity's attention to detail and exceptional service ensured that every aspect of my trip was flawless. The knowledgeable guides and comfortable vehicles made my journey through Tanzania's breathtaking landscapes and diverse wildlife a truly unforgettable adventure.
I highly recommend Serengeti Clarity to anyone planning a safari trip in Africa, especially in Tanzania. They have a deep understanding and appreciation of the local culture and wildlife, and they go above and beyond to provide their guests with an authentic and personalized experience.
Choosing Serengeti Clarity for your safari adventure is a decision you won't regret. Trust me, I had an amazing time and you will too!