CA
35-50 years of age | Experience level: first safari
Great team organizing a great experience
We travelled as a family of three who went to Victoria falls, Hwange National Park with further added visit to Chobe National Park in Botswana and last minute addition to Livingstone, Zambia. We had a great experience with the team from Zambezi Expedition Travel and Tours. The game drives and river cruises (especially in Chobe) was such a great experience. We saw many of the animals we wanted to see. We even saw an elephant and hippo in the town while travelling to locations! Victoria falls was of course beautiful sight to be behold! This was our first trip to South Africa and this was such a unique trip to us.
In terms of the team, Silence was great to work with and was very responsive to our inquires and questions organizing our trip. She gave us clearly communicated and reliable answers. We would also like to express our greatest thanks to Oscar who was a constant extremely hospitable and friendly presence throughout our tour. He had made last minute arrangements for us quickly to eat at many interesting restaurants in Victoria falls including the Dusty Road with its unique Township experience and the Boma which had a dinner and energetic Drum/dance show. He also arranged a last minute trip to Zambia and Livingstone when we had a free day to fill. We could tell he was extremely busy with numerous other travelers but he always had a happy attitude and pretty punctual for all our schedules. Oscar made a unique experience comfortable, smooth with an attitude like a friend who was taking us around. I would highly recommend choosing this company and would recommend it to our friends!
20-35 years of age | Experience level: 2-5 safaris
Very helpful and accommodating
The drivers are very friendly and helpful while also giving us information and fun facts about certain areas . They are very reliable and understanding.
20-35 years of age | Experience level: 2-5 safaris
What's an Unforgettable Safari Experience with Pumba Adventures!
Our safari to Mburo National Park with Pumba Adventures was a great experience. Communication was clear, and the booking process was easy.
Mr. Joseph and his team were professional and reliable, making sure everything went smoothly.
We got excellent value for money. The guide was knowledgeable, teaching us about the zebras, bushbucks, elands, and hippos.
The tour was well-organized, with plenty of opportunities to enjoy the beautiful scenery and wildlife.
We highly recommend Pumba Adventures for anyone looking to explore Uganda’s wildlife.
20-35 years of age | Experience level: first safari
They are very responsive, understanding and will do their best to accommodate your requirements!
We planned our safari with Moto Travel & Tours! They have been incredibly patient with us and gave us a tailor made package. Naitu and Suzzanne have made our experience even better by being responsive at any time of the day or night! While other people in the groups were unaware of the programs, we were given daily updates on our trips/ drivers/ lunch arrangements. We were taken care of from our first conversation to the the last day of our trip!
I would definitely recommend moto travel & tours! Suzzanne and Naitu are the best!!
CN
20-35 years of age | Experience level: first safari
Our guide Joshua is a very responsible and easy going guide.
very good experience:
1' Guide Joshua is very responsible and easy going. Thanks for taking us to Lake Elementaita and teaching us so many animals.
2' value of money, live in top tier hotels with good food and facilities, at an attractive package price.
DE
50-65 years of age | Experience level: 2-5 safaris
Awesome Botswana
The tour was perfectly organized!!
We did the transport from Vic Falls to Kasane, the morning game drive, lunch in a lodge and afternoon Cruise. All private with just us 6 and great guides.
We loved it!
IT
50-65 years of age | Experience level: first safari
The best guide we could have
If you do a first 5/6 day safari in Tanzania, the itinerary more or less includes the same destinations: Tarangire, Serengeti, Ngoro Ngoro, Lake Manyara. The difference is therefore made by two things: the driver/guide and the facilities where you sleep. We were extremely satisfied with both of these points.
Adrian was fantastic, always careful that everything was going well without being intrusive, very able of finding animals, with extraordinary sightings of both leopards (seen a meter away) and lions hunting. He chose non-banal itineraries within the parks, allowing us to see many different landscapes. He managed the small problems we had with great efficiency and flexibility.
We compared our experience with other travellers and I must admit that we were lucky to meet a guide like Adrian.
As for the facilities where we ate and slept, here too great satisfaction. All different structures for philosophy and approach, which allowed us to have many different experiences: sleeping inside the Serengeti, staying in dream places, having activities suitable for children too... every day a new emotion!
The only point not entirely satisfactory, the car. It was comfortable and spacious, but a bit dated, it gave some problems. And then in our opinion having only one binocular is not enough, or in any case it would have been enough to communicate it and we would have brought another from Italy.
But thanks to Adrian these problems were brilliantly overcome.
50-65 years of age | Experience level: first safari
worst service & gave us the worst experience of Safari
Once we arrived in Nairobi, the tour agent picked us up and took us to their office to pay the remaining balance. We expected everything to go smoothly, but it didn't.
1) We had the two worst drivers who were rude and inconsiderate. During the safari tour, they did not show us the best sights. They lacked the patience to wait for important moments, like when a lion was about to hunt a wildebeest. The drivers were only focused on their own benefit and, sadly, not on us, their customers.
2) We paid for 7 rooms for our entire trip, but they only booked us 5 rooms and downgraded our accommodations to different hotels than what we agreed on. This is really unacceptable for your customers. Additionally, we tried to contact them multiple times, but they did not answer the phone calls. This happened to us 3 times during our 7-day trip with this dishonest agency.
3) The services were very poor and far from standard quality in both Kenya and Tanzania. We experienced unpredictable service every day. Honestly, I believe it feels like a scam or a robbery.
If you want to have a terrible safari experience in Kenya and Tanzania, choose this dishonest and unreliable agency. We are very disappointed and do not recommend this agency at all. We just want to share our experience with everyone.
IT
20-35 years of age | Experience level: 2-5 safaris
Perfectly organized tour with experienced staff
Starting from the beginning, we contacted the agency for a quote and for different questions, and we always got timely feedbacks. Highly suggest to book the tour directly with them, without passing through intermediaries because they are highly reliable.
They asked for our flights details, and they were waiting for us at the airport when we arrived.
Everything then went perfectly and according to the plan. Thanks to our very experienced driver, Robert, we felt safe during the whole safari (7 days), and we got to see many beautiful animals and moments, including the migration!
We have also eaten abundantly and very well thanks to our cook, Rashid, who cooked for us every day breakfast lunch and dinner.
To sum up, very reliable and 100% recommended!
IN
20-35 years of age | Experience level: over 5 safaris
The tour operator provided a wonderful experience
The experience with Jockey was very nice, comfortable stay lovely food well spoken operator and I can go on.
Overall a wonderful experience.
All the stars 🌟 to Jockey and Jeff