IT
35-50 years of age | Experience level: first safari
An excellent team
The boys speak perfect English but also understand a little Italian. The chef accommodated all our requests and made us eat very well in four days. The driver was very patient with us. Camping on the second and third day was not great. A little dirty and cold shower, but boy, we are in the savannah! Furthermore, the relationship between the price paid and the service is certainly favorable. Do you still want a reason to rely on Travel Wise Safari? Bruno and his friend run a beautiful orphanage, which I recommend you visit at the end of the safari by bringing them something. In short, a magnificent experience that I wish everyone to have.
ES
50-65 years of age | Experience level: over 5 safaris
An excellent and surprising safari
An excellent safari. Visiting these natural places while camping is marvelous due to the close contact with nature. The entire team has been very professional and has always been attentive to any detail. We have traveled a group of 16 friends and every afternoon when we arrived at the different camps the tents were ready, the fire lit and the Gin Tonic and the beers prepared. During the trip, the guides have always been very attentive to show us the animals and things of interest that we found. The stay in the delta and the rides in mokoros were very very pleasant. Barrier-free camps in the middle of nature provide a very surprising feeling of adventure. The journeys between the different camping areas are a bit long but they are interesting because you can constantly see different animals and landscapes. It is a highly recommended trip with this excellent organization and a very professional team.
FR
20-35 years of age | Experience level: first safari
Very friendly
I spent an interesting and amazing 9-day safari through Botswana thanks to Lion Tracks Safari. Big thanks to all the team for their kindness and making this experience unforgettable!
Looking forward to coming back
Laurent
US
50-65 years of age | Experience level: first safari
Fantastic day trip with NHLALALA TRAVELS!!
Awesome excursion to Pilansburg Game Reserve! Nhalala Travels made everything perfect from the booking and transfers. Norman, the owner, was a gem to work with. I booked this excursion for my husband and it was the highlight of his South Africa trip. My husband saw plenty of game on this one day Pilansburg excursion from elephants, giraffes, lions, wildebeest, leopards, rhinos, hippos, and zebras. Book with NHLALALA TRAVELS!
IN
20-35 years of age | Experience level: first safari
Perfection
We booked our safari with Adam and he was the most patient person ever. From pre-holiday questions to helping us with our missing luggage and getting us to our flights on time, Adam made sure every single thing was taken care of. The safari in itself was spectacular and the team took every possible effort to make sure our experience was memorable. Thank you Adam and team!
IT
35-50 years of age | Experience level: 2-5 safaris
Very responsive operator, good value for money and wonderful driver
It was a great easy experience. This is the third time I ma travelling to Kenya and this operator is so far the best I have ever tried. Starpal safaris staff was honest, results driven and very responsive. Our driver was great and very knowledgeable. We will come back!
AF
Incredible African Experience
We had an amazing 7 days Uganda safari with “Twipa Safaris” and especially our most incredible guide Chance, he is very knowledgeable and friendly.
They created us an itinerary that was fun, safe and quite educational. We highly recommend Twipa Safaris. See you next time.
US
35-50 years of age | Experience level: 2-5 safaris
Fantastic Safari!
Fantastic trip
Lewis planned a wonderful trip for us, with the perfect combination of safari, culture and down time. Lodges were unique and truly beyond expectations and the plan was rich but not overwhelming.
Patric is excellent safari driver (very important!) and a knowledgeable ,fun and friendly guide (our teenage kids were sad to part from him at the end of the trip. Not easy to keep teenagers happy!). He was accommodating to our wants and knew how to change plans on the spot if needed so we would have the best experience possible. Truly 10 out of 10.
DE
20-35 years of age | Experience level: first safari
Reliable experts with a vast knowledge of animals
From start to finish, it has been an incredible safari and experience. The team has been super responsive and helpful, giving us the maximum support for a fantastic trip.
Our driver Geff has been the most impressive guide and we got to see more than we could ever have hoped for. He had a deep understanding of animal behaviour and was able to turn this trip into an educational journey.
The value of money was excellent and I would recommend Tourist Line Safaris as a preferred operator to all my friends and family.
ES
35-50 years of age | Experience level: first safari
Good price and good experience overall in Kenya, but not a professional and kind service
In general, I give Apodiformes a 3/5 because the trip through Kenya as a whole has been a spectacular experience, and all the hotels included in the package and the drivers and guides were very professional, friendly, punctual and helpful.
Also, I found the total price for the package to be very good, beating many competitors' offerings, so if you want to save money, Apodiformes might be worth it.
But I have to reduce the score because all the interactions with Silas -responsible for Apodiformes- during the trip were rather a disaster, showing little professionalism and little kindness at all times. Although he was always very efficient before the trip, answering quickly via WhatsApp and adapting the schedule to our different requests, everything changed as soon as we arrived in Kenya:
Things already started badly with our arrival at Nairobi International Airport at 4:00 am, when there was no one to pick us up at the arrivals gate. Silas did not answer the phone, so after half an hour of waiting in the cold and with a 3 year old we had to take a taxi on our own to the booked hotel. When we arrived at the hotel, where we were very well received, we were finally able to contact him and he arrived minutes later. There were no apologies, just bad excuses that he was waiting “at the wrong terminal” (so why was his phone turned off?).
The next day we were going on safari. We had agreed with Silas to have a guide who spoke Spanish, but when we met the assigned guide he barely knew a few words. In the end it wasn't a problem because we were able to communicate well in English (and the guide -Leroy- was otherwise a fantastic person and a very professional and concerned guide that took very good care of us), but this lack of compliance with what was committed in the case of a client who didn't speak English would have been a big problem.
On the other hand, we had requested a child seat in the car that we would use to travel to Nakuru and Masai Mara and carry out the safari. The child seat was there, but it couldn't be attached to the car seat belts. We solved the ballot by buying a rope in a shopping center and tying the child seat with it. A messy solution that of course made us travel through the dangerous roads in Kenia feeling constantly anxious for the safety of our three-year-old.
In addition, that same day Silas told us he had unilaterally changed our accommodation on the Naivasha stage (from Sopa Naivasha Lodge to Simba) because at the Sopa lodge "there had been complaints of food poisoning". In the end it was not a problem because the Simba turned out to be very good but it seemed unprofessional to inform us of this at the last moment and base the change on a reason that sounded like an invention (no one else mentioned these problems in the hotel's opinions on Internet) .
At the end of the Safari, when we had scheduled a visit to a Maasai village, they wanted to charge us again for the visit even though the agreed program specified that it was included. We had to advance the payment and then claim the refund from Silas.
At the end of the Safari and going to the beach, we arrived at the Baobab Resort hotel, finding a standard room booked, although a superior room was specified in the agreed plan. We had to speak with Silas to demand that he negotiate with the hotel for an upgrade as agreed in plan.
On our return from Diani Beach to Nairobi, despite our flight being late, we had to wait almost an hour in the Wilson airport exit car park for Silas to show up to pick us up. It seems there was "traffic" but no other drivers who came to pick up the dozens of people who arrived on that flight had any trouble getting there on time.
Anyway, despite all these messes the thing could be forgiven if there had been sincere apologies and explanations in each case, but Silas did not consider to apologize for any of these inconveniences even once. He even did not ask us how the safari and other experiences had gone at any time, nor did he write to us to ask how the return home was, being unfriendly and showing total disinterest. A pity that our main contact and organizer of the trip was the least kind and considerate person that we have encountered in our trip to Kenya, otherwise fantastic.