50-65 years of age | Experience level: first safari
Unforgettable Safari with Spectacular Guides, with Some Room for a few improvements.
We recently booked our honeymoon safari with Josero. While there were some bumps in the early planning stages, the moment we landed in Africa, the hospitality and service on the ground were wonderful, and we came away with incredible, lifelong memories. Judith, Henry and Moses were our first point of contact, very kind and helpful.
The Highlights: Exceptional Service in our Kenya and Tanzania Safari.
The absolute best part of our trip was the team on the ground. From our very arrival, everyone treated us so warmly, and communication was smooth throughout.
A massive thank you and a "big bravo" to our guides, Charles and Regan. They were truly amazing! proactive, attentive, respectful, and so knowledgeable. Thanks to their dedication, we had beautiful, memorable experiences every single day, and we absolutely loved our time with them. They are the true heart of this company!
Suggestions for Improvement:
While the trip itself turned out beautifully, there were a few logistical details during the planning and booking process that could have been handled a bit more smoothly:
-Pre-Trip Logistics & Communication: Early on, there was a bit of confusion regarding our itinerary and lodge/camp reservations. When original options were booked out, the initial alternatives offered didn't quite match the same level, so I ended up spending quite a bit of time researching comparable options myself. It all worked out perfectly in the end, but a bit more proactive management during the booking phase would have saved some stress.
-Honeymoon Special Touches: Because this was our honeymoon, we were hoping for a slightly more romantic or celebratory feel throughout the journey. Only two of the five lodges we stayed at acknowledged the special occasion with a small detail in the room, and we realized our guides hadn't been notified about it either. A little more internal communication about special milestones would go a long way!
-Vehicle Upkeep: One of the vehicles could have used a little extra maintenance, as the windows were quite difficult to slide open and close. This made capturing quick photos of the wildlife a bit tricky at times. That said, our guide was incredible and did everything he humanly could to fix it for us on the spot, which we deeply appreciated.
Final Thoughts:
In the end, the warmth and service we experienced in Africa made for a wonderful trip. Thanks to the spectacular care from Charles and Regan, it all came together beautifully. With just a bit more attention to the pre-planning logistics and special client milestones, Josero would be flawless.
CN
20-35 years of age | Experience level: first safari
The itinerary was well-planned, and the overall experience was good.
We were able to see most of the common large animals, but what we needed to see were more exciting herds of animals. That depends on luck. We sat in the car for too long, and it seemed we didn't have a chance to interact with the animals, which was a bit of a shame.
NO
35-50 years of age | Experience level: 2-5 safaris
A nice safari experience
The safari was a full day (6 hours including lunch). You will see a lot of animals, but it is far from certain that you will see more than one or two of the big five animals.
The service was good and we had a nice lunch inside the park. There were water toilets at the stops inside the park. The seats of the safari car were comfortable and there were not too many other cars there at the same time.
Maloko (or Moloko) was our guide. She was very knowledgeable and interesting to listen to when she explained things about animals, birds, and the area.
For your information: We had to pay 500 rands extra as a Safari Park Fee. I don’t remember this being mentioned during the booking at Tripadvisor.
35-50 years of age | Experience level: 2-5 safaris
Well organized and flexible with itinerary to suit tourists
Very well organized. All bookings were done on time and with the customer requirements considered
Timing was good for each daily start of safaris as we were well rested after previous day
Excellent accommodation to start the tour at Sharuu Residency at the foot of Mount Kilimanjaro
More attention needs to be paid to safety while driving especially through roads such as mountain passes (e.g. Ngorongoro)
Hot water unavailability at some of the lodges was a concern. To be checked with providers
under20 years of age | Experience level: 2-5 safaris
The tour operator was knowledgeable and punctual.
There was clear communications, and the tour was very interesting with a variety of sights and experiences. The service was excellent and professional.
NZ
65+ years of age | Experience level: first safari
Great and varied tour of Uganda.
We had a great 16-day Pearl of Africa tour of Uganda. Very good, helpful and knowledgable driver/guide. Excellent 'budget' accommodations in and supporting local communities.
Varied activities.
BR
Tiyane is very kind and helpfull
The trip is long, but is worthy. Took about 6h with 2times 10 minutes break.
JP
35-50 years of age | Experience level: over 5 safaris
Had a great time!
I had a wonderful time!
Everything was well managed, I received notifications about my next schedule before even I ask.
All staff were very nice and friendly, on time in all occasions. Frank is intelligent and knowledgeable. Nuhu, he has knowledge and he does all his effort for his guests. But very natural and friendly😊 he shared his experience which was very nice. he was The best safari guide ever 😃
The downside were the lack of wifi, no coffee in the morning, only tea. One choice of beer, only alcohol they have was beer.
Above all, I think the friendliness of the staff is what makes the lodge so great 😊
DE
35-50 years of age | Experience level: 2-5 safaris
The best Safari experience i've done in my life.
Dav Safaris was the best choice for us.I found the company through internet search;i dint know what to expect but they were very reliable,the management office communicated well through whats up for all i needed to know about the Gorilla tracking.Julios(the bestguide i met) picked me at the hotel and was always punctual and did the best to make the journey feel easy.A very friendly man whos always making fun .It was more enjoyable with Julios he made the travel fun and for sure i will visit again.Dav safaris (julius)is a Star for the company.
IN
Kikitu the driver was excellent. Amazing and hardworking and very knowledgeable an out the forest.
All went good. Few hiccups though. From the head office. Otherwise all went well.
Without kikitu it wouldn’t have.
Hey kikitu. You are best and your safety first attitude with max adventure is unbeatable.
Thank you Mr. President. ( kikitu) 😃