CH
35-50 years of age | Experience level: 2-5 safaris
They may change plans unexpectedly and without informing the clients.
We booked a ten day safari. The original program was changed without informing us and without our consent. The vehicle was downgraded without informing us. They also decreased the number of safari day to 9, leaving us one day without activities. This is especially bad since they erased from the program one day in the Masai Mara. We found out about all of this during the trip, not before. Communication was virtually non-existent.
20-35 years of age | Experience level: first safari
Our tour operator John is very considerate, easy to communicate and beyond our exceptions.
John is the best! Very considerate. Easy to communicate. If you need any change or stops during you trip he would be very helpful arranging that. John is also very good at the game drive. He can smell the animal and take us to see all the big five. Very reliable tour guide. The service is excellent.
PL
20-35 years of age | Experience level: first safari
They was excelent ❗
Everything was great❗ communications, service and value for money are TOP! Whats more our guide Mike is wonderful person❗ We cant imagine better guide❤️
SG
35-50 years of age | Experience level: 2-5 safaris
Incredible experience to see the Gorillas with Trots & Safari Uganda!
Had a great experience with Trots & Safari Uganda! Organised my trip independently by contacting the company via WhatsApp and managed to book my trip after clarifying a few options with them. I got picked up in Kigali the day before by Jimmy and arrived in Uganda within a few hours. Early the next day we drove to the Bwindi National Park and I got to do the Gorilla trek which was amazing! Big thanks to Jimmy for his outstanding guidance, knowledge sharing and great driving skills as well! Highly recommend Trots & Safari Uganda!
US
50-65 years of age | Experience level: first safari
This safari was even better than I could have imagined!
This week I was in Tanzania and had the opportunity to visit Mikumi National Park. I booked my safari excursion through WildReality and it exceeded even my wildest expectations. It was a great value and every step of the journey was professional and well planned. The communication was always prompt and there was great attention to detail. The guide picked me up at my hotel, drove us to the park, made all the arrangements for admission and then took us all through the park for the adventure. The lunch served at the park was a wonderful spread of local foods served on an open veranda overlooking the bush – absolutely perfect! I was so impressed by both the knowledge and professionalism of my guide, Philipo. He did an exceptional job of navigating the challenging roads, all the while informing us on what we were seeing and experiencing. His knowledge extended well beyond the expected animals and he helped me spot and identify birds and insects and understand more about the beautiful country. Going on an excursion like this helps you really feel like you have experienced the country, not just visited. Returning back to the hotel, the guide stopped at one of the fruit markets. We sampled pineapple and passion fruit and it was just the perfect addition to the day.
My advise for anyone about to embark on this adventure - remember this is a wild space and not a zoo. There is no certainty to what you will see or where you will find it. That is part of the thrill and the excitement (and why you need a good guide). Trust your guide, be open and curious, and I have no doubt yours will be a fantastic experience too.
BG
35-50 years of age | Experience level: 2-5 safaris
A Thrilling Safari Adventure in Uganda
Embarking on a safari in Uganda is a journey into the heart of untamed beauty, where the lush landscapes and diverse wildlife create an unforgettable experience. Our recent safari, guided by Bob, exceeded all expectations, blending the thrill of trekking with the awe-inspiring wonders of the Ugandan wilderness. From the mist-covered mountains of Bwindi Impenetrable Forest to the vast plains of Queen Elizabeth National Park and the lush greenery of Kibale Forest, Uganda's diverse landscapes left an indelible mark on us.
The overall service provided by Grassrootz was excellent and on a very high level. The communication with Sander was very smooth and easy. All the accommodation was perfect, as described in the itinerary and even better. The company is reliable and flexible with clients preferences- duration, places to visit, budget and etc. A very good value for money. We strongly recommend using their services, while travelling in Uganda.
We еspecially want to thank to our guide Bob, who was very friendly and always taking care of us. He was important part of this amazing journey.
From the heart-stopping moments of encountering wildlife in its natural habitat to the serene landscapes that define Uganda, this journey will forever hold a special place in our hearts, a life-changing experience, leaving us with memories that will be cherished for a lifetime.
DE
65+ years of age | Experience level: first safari
Excellent and well prepared tour operator
It was a once in a lifetime experience. It started with a well prepared safari. Our guide Elia, who was the friendlyest person you can imagine, picked us up at the airport and the next day we started our safari towards Tarangire NP. Furthermore we saw Serengeti NP and Ngorongoro Crater. Elia knew all and could answer all our questions. He is an excellent and cool-headed driver. As the roads were't good we saw several cars stucked in the mud, but Elia managed it perfectly. He also knew all the good places to see the big five. The accommodations were perfect chosen. All in one it was a great safari and I can recommand it.
35-50 years of age | Experience level: 2-5 safaris
He was excellent in all his duties, he was kind and honest to us, he gave us the best during Trip
Excellent experience
We had a super well organized trip with leobeast Tours and Safaris
Our guide Jonny worked very hard to ensure we saw as many animals as possible and he was very knowledgeable about the national parks .we highly recommend.
20-35 years of age | Experience level: first safari
Amazing experience and great tour operator
We had a 15 night trip in Kenya, Tanzania and Zanzibar. Despite quite late organisation our part Abongo was great at getting everything sorted for us, keeping us up to date and answering all of our questions! We were a bit worried about transferring money through wise to pay our deposit but this worked out fine.
The whole trip was incredible, we saw more animals than we ever hoped and our guides David and Maurice we brilliant in their knowledge of the animals, and also took time to teach us about the culture and language. They were also hugely appreciated when we got unwell on the trip, checking in on how we were feeling and getting us to pharmacies to help get us better!
We were also really impressed thar Abongo and Soombe came to meet us at our border crossing and Soombe came again to Arusha to make sure our travels went smoothly. This is not something we expected but definitely really appreciated.
We would 100% recommend this trip with Silvee spark and would love to do more trips with them in the future.
35-50 years of age | Experience level: 2-5 safaris
An excellent Kenyan Experience
Trailfinders were perfect partners, helping us at Ethiopian Experiences to run our first group tour in Kenya. We had done all the planning at the end of 2022, but Carlos and Moses made sure that everything happened as we wished. They were always smiling, positive and ready to help. We shall certainly use them again.