CN
20-35 years of age | Experience level: first safari
Very warm, friendly and genuine!!
The local guide I found on safariigo was unexpectedly a local Maasai guide. Compared with other local guides, we had an extra Maasai guide throughout the trip. The local guide, guide and driver were all very nice. They really took good care of us during the safari and livened up the atmosphere. We also learned a lot about the interesting Maasai culture because of the guide. Before sending us to the airport, the local guide invited us to his office for lunch and gave each of us a hand-woven friendship bracelet with our own name and the flags of China and Tanzania. It was really thoughtful. 🥺 Because I really like the Tanzanian soup made by the chef when climbing Kilimanjaro, they also said they could teach me, but unfortunately my flight time is tight, I will definitely do it next time! !
(automatic translation from Chinese)
ES
20-35 years of age | Experience level: first safari
And a dream come true…
We did a two day safari (fisrt day at Tarangire), and going to Ngorongoro it was incredible, because is the house of the big 5. We couldn’t see them all but it was althought incredible.
Omar it was a super guide, and we saw that he love his job, so it was amazing.
With no doubt, we will repeat again one day.
Thx Omar for all, we hope too see you next time!
65+ years of age | Experience level: 2-5 safaris
Flexible, Helpful & value for money
Full Package Adventures arranged & very efficiently coordinated our 3 persons x 3 nights value for money safari to Lake Manyara, Ngorogoro Crater & Tarangire National Park.
Juventus was very patient and flexible through several changes to our initial bookings, as well as last minute arrival transfer changes. He arranged for an additional transfer to the airport, in lieu of the cancelled arrival one
He arranged a wonderful, experienced and very knowledgeable driver/tour guide, Julius, for our safari, as well as excellent drivers for our transfers and a surprise free tour of Arusha after our safari.
He also arranged to meet with us after our safari, to check everything went well. Everything went very well, so highly recommended!
DE
under20 years of age | Experience level: 2-5 safaris
Kisaza Tours has been trustworthy with kind staff and guides and excellent overall service
We chose Kisaza Tours because of the fair pricing and weren’t sure what to expect. From the start, the communication with Steven was very reassuring for he was very accommodating and flexible concerning our particular needs. They have shown to be reliable from beginning to the end and every single one of the staff (guides, porters, cook, etc…) on our mount Meru tour was competent and very courteous. Thus we are really happy that we chose Kisaza Tours as the value for money was just excellent.
50-65 years of age | Experience level: first safari
An amazing experience!
It’s difficult to describe just how exceptional this part of our honeymoon was, but I’ll start with the basics:
Food - good and plentiful
Staff - attentive, polite, friendly with a particular mention for Samuel, Dennis, Isiah and Julian but everyone was really lovely.
Accommodation - clean and unique and also very comfortable (though slip mats in the showers would be a good idea)
Activities/Safari - knowledgable tour guides. Beautiful surroundings saw so many amazing sights but a leopard in a tree eating an impala has to be a highlight.
Would highly recommend this company and the resort at Selous, a trip of a lifetime and not to be missed.
CH
50-65 years of age | Experience level: first safari
Amazing
Our trip was simply fantastic, and we would highly recommend Nomad!
Tailor made planning - Since our first contact Lizzie would make sure we receive proposals which were tailor made to our needs / wishes (both locations and budget wise) to ensure a great experience for our family. Also, the team was super supportive and patient while we decided on the route and lodges and changed a few time.
Plan was well thought through for a family with 2 teenager and I can say we could clearly benefit form an agent being on site in Kenia.
We absolutely loved the places and the warmth of the people we met in our lodges (far away from busy camps - felt like home), always had the feeling we were not a number - we encountered mainly no other jeeps during our safari and the busy lodges even during high season and could enjoy plenty of wildlife. Also, guides were very knowledgeable.
Plan and logistics, incl. all internal flights were well thought through (make sense to see Laikipia first and Mara thereafter and also the safari series to Enkewa camp).
We also really appreciated the proactive response whenever there was a question from our side during our staying in Kenya, and the whatsapp chat works great and all was well taken care of.
So I will definitely recommend Nomad to friends and will do via safari booking, it was always very pleasant discussing the plan with you, flexibility in submitting different proposal and transparency and great execution!
thank you, Lizzie, Ann and Nomad team!
AE
35-50 years of age | Experience level: first safari
Lack of attention to detail
I chose Jastro Safaris based on the fact that it had lots of great reviews. Victor reached out to me after I put in a quotation request and we had a detailed discussion on possible options for our safari. There were initial mistakes in his quotations that I pointed out and he fixed. I suggested places I would like to visit and expected practical advice given that I was travelling for the first time and the tour operator is meant to be the expert advising on what is best. First of all, I asked about travel time between places and was given inaccurate information. For example, I was advised that the travel time between Ol Pejeta to Masai Mara was 6 hours, when it fact it took us nearly 10 hours to make the journey. Next I was promised a stop over at Lake Nakuru which the driver did not do because he said there wasn't enough time. It seemed the driver and tour operator were not communicating. Overall, I would advise all people to ask Victor to spell out what is included in the quotation and what is not. We learned this the hard way. At least 3 game drives that were "included" in my package were not delivered because Victor did not check these details on his end. I was told I could not have a night game drive in Ol Pejeta because we were not staying in the conservancy - according to my original quotation, the night game drive was included. Then I was told I had to pay extra fees at Masai Mara National Park if I wanted to do a morning game drive - which according to my understanding was included in the initial quotation that was shared with me. Each time I raised a deviation from the original quotation, I was told by Victor he would check and get back to me assuring me that he would make sure I got my game drives added on at the end of my tour. However, the follow ups and corrections didn't happen. The follow up for the pending payment at the end of the tour on the other hand was very persistent with no acknowledgment of the need for rectification.
ES
20-35 years of age | Experience level: 2-5 safaris
No interest , no lunch , awful operator
They didn’t come to pick up to the AirPort the first day.
The last day was awful , we are super dissappointed. The driver didn’t tell us to take the lunch , we have eaten at the end of safari (3.00pm) awful street food , we are worried to have some illness of that food. But the whole 3 days the general attitude of the driver has been awful, he didn’t explain nothing about animals and Park, tired , showing 0 interest in his Job and looking foward to go back home every day as sooner as possible . We are completely dissapointed with this driver. We really missed to have one guide. But I could tell more things , half of the Park of lake manyara is covered by water , so we could’t see most of the Park , knowing this the company should have offered to us another option.
So taken into account that the duration of safaris has been súper short every day , the attitude of the driver of looking foward to finish , we didn’t have any explanations, the lunch of today was forgotten and we ate hard uneateable chicken in the middle of the street, and we were forgotten to pick up us first day at the AirPort , we are extremely dissapointed with this company .
Starving in the middle of a safari paying 1760 dolars is inadmisible
DE
kind, flexible and full of passion for their clients.
I can recommend Kiliclimb Africa Safaris a lot. They care for the best of their clients.
They always are ready to help and support, are very friendly and are totally locally involved - giving work to locals and supporting the local people.
Moses and Esther are always reachable via whatsapp or email and are ready to answer every question that comes up.
They are flexible and love their job.
Barakaeli did a great job as our hiking guide - He´s a great guy!
Mungu Akubariki sana!
IT
20-35 years of age | Experience level: 2-5 safaris
It was Amazing!
Jackson, our guide is an amazing person! He is patient and very funny! We saw the big 5 and more and more! 4 days very special and unforgettable! Thanks Tanzania!