35-50 years of age | Experience level: first safari
Awful experience, use this company at your peril.
I was on the same tour as Eric, so there is little I can add, simply reinforce the truth of what Eric has written. I have never had such a stressful holiday in my life...
I have never been in the position before where I felt it was necessary to contact my Embassy (Irish). Frances, from the Embassy was very helpful; sourcing flight information - the day before we were due to leave Uganda – as Clement had not sent us any details. We did not receive flight confirmation info from Clement until 00:30 the day of our flight. This added additional stress to an already very stressful trip. Sunrise Eco Tours is an extremely badly organised company with an owner, Clement Kanamugire, who has no qualms about lying to his customers, and taking their money under false pretences. Various members of our group spoke to him on the phone during the trip (this is why we are sure of the lies), and he took our money and didn’t book activities, chimpanzee trek in Uganda, rhino sanctuary visit, failure to pay hotel bills. He did ofer compensation on our return home (nearly two months ago), to date, this has not arrived.
NL
35-50 years of age | Experience level: 2-5 safaris
I had a memorable experience despite the short length of my stay
I had the opportunity of dealing with open, dedicated and helpful people, which made my safari a real pleasure. In comparison with my previous visits to the same Arusha region, Porges Luxury Safari gave a new dimension to my experience and I am looking forward to a longer interaction with them in the future.
US
35-50 years of age | Experience level: first safari
Coolest safari can't wait to do it again!
The Safari went on schedule as planned on the itinerary. The tour guide had thorough knowledge of the places and best locations to view the animals. I really enjoyed my stay, thanks to the hospitality right from the booking right until executing the travel. Highly recommended
US
20-35 years of age | Experience level: 2-5 safaris
Outstanding Travelagency
I booked a two days trip to Mikumi Park from Dar Es Salaam. The Contact in advance for the booking was all time ver nice and courteous. Even If the number of joining People changed, it was always a pleasure to write to Deo. Once arrived in Dar, They came and picked us up even on time. They where even earlier as they expected traffic. But they never tried to rush. After a warm welcome from Deo and our Tourguide Sky we went off to Mikumi. Sky was a great driver/guid. As he has a very huge knowledge about his country and aswell of the Game in the Park, we had a very instructive Safari. Our overnight Stay in the Mikumi Safari Lodge was absolutely great. The Lodge is build up with lots of love and on a great spot. Feburnya and her Brother took good care of us. And it felt like, we were at Home. They But so much Love in it.
All in all we were more than happy that we booked with ITTB. All time good communication and outstanding Safari. Dear Deo and Sky, Thank you so much for showing us the Beauty of you Country and I hope to come back very soon. Michael
20-35 years of age
Disappointing, Scary and terrible service
I did a very disappointing 6 day trekking trip with Kapolondo. I was told i would be trekking Rongai route and will be doing camping at nights. But after landing in Tanzania, Tony the owner of the tour tells me that route is changed its marangu and no camping we will be staying in huts. I was shocked! After arranging everything and paying money upfront, they changed the plans without even consulting me. He also asked for a 250 dollar for porter tips when i confronted that since we are using tents and not camping he said i am mistaken and he meant 250,000 shillings.
The guide failed to wake up on the day of the summit and didnt give us any food when we started. We have good reason in believing that he was drunk most of the time. On reaching back, my climbing partner had to witness Tony beating and punching a guide who was just talking to her.
Couple of other people like our assistant guide david and another guide Mike was who assisted us with airport transfer and Arusha town sightseeing was really good. But on the whole the trip was just disappointing.
PT
35-50 years of age | Experience level: first safari
Great service
All in all it was a great experience. I was recommend to Oakland Tours by a friend of a friend and can only say everything exceeded my expectations. Great service and communication, our guides were wonderful, all our requests were met and pricing was more than fair ( taking to account other offers from similar safari agencies). Highly recommended. A special thank you to the agency's head, she treated us like friends and made us most welcome and eager to return and use her services once again.
FR
35-50 years of age | Experience level: first safari
Rhino Safari Post, Walking, Sleep Out
Excellent Safari, Very nice guides, big five, big six, big seven ....
PT
35-50 years of age | Experience level: first safari
The best experience and best professionals
Our experience with Oakland Tours and Safaris couldn't be beter. Budget prices for great places to stay, wonderful team and professionals.
CH
20-35 years of age | Experience level: 2-5 safaris
Great experience! Secont time traveled wit T.H. safety. quality. accomodations and knoledge great!
Was my secont time to travel with travel hemisphere( 3days gorilla trecking in 2013..and 7days ape circuit in 2016) and didnt regret it at all! Service provided is great! Friendly and super organization! Punctual and professional... tourguides are well knowledged and safe drivers! Florence at the office always gave quick responces to emails and all the informations needed.. everything is just great! Will choose travel hemispgere again for my next trip.. thank u!!
DE
35-50 years of age | Experience level: 2-5 safaris
Budget Gorilla trekking safari in Uganda
I’m this kind of people who always save money for my great adventures. Whenever I want to go for an adventure somewhere else around the world, I have to prepare myself one year in Advance. When am ready to travel, I ensure I get the best budget deal available that would ensure I enjoy myself too. I booked with gorilla tour booking safaris because that is that they promised to offer me. Indeed, there was no point along my journey when I regretted. I just enjoyed the ride with these guys .Sure, I had great memories.