US
20-35 years of age | Experience level: first safari
Murchison Falls 3-day Safari
Karumuna Safaris well exceeded our expectations. They were extremely flexible and friendly. They picked us up from our place we were staying in the morning. They had food and water for us during the whole trip and stopped whenever we needed to. It was a very affordable trip, especially considering it was just our group of three. We found that Karumuna was the cheapest available, and in comparison with the other companies that were at Murchison, Karumuna was the best in quality. We were able to adjust our schedule on the trip and add an extra game drive with ease.
I would highly recommend Karumuna for anyone. It was an extremely positive experience and I will definitely use them in the future as I further travel to and experience the beauty of Uganda.
US
35-50 years of age | Experience level: first safari
Great Tanzania safari
We found Fantastic Safaris online and chose them based on other reviews. My experience matched. From first time I emailed, they immediately responded to all emails and answered questions I had as they came up. There was a lot of flexibility to customize the safari (2 nights in tents & 2 nights in tented camp/lodge), pick up from the airport & ride back. Bryce was at airport to get us to Arusha and make sure we were taken care of from the start (even took us to souvenir shop) and then Beno our guide was so knowledgeable about animals and plants and just easy going throughout the trip. They delivered on customer service and price was very good. I definitely recommend Fantastic Safaris as a guide company.
US
35-50 years of age | Experience level: first safari
They put together the trip of a lifetime for us
From the moment we got in country our guides were gracious hosts. Godfrey and Moula were so knowledgeable about the culture and game we saw that it was a great vacation that I'll never forget. I have already started planning a trip back with family and friends so they can have the experience of a lifetime like I had , anyone planning to go needs to use VisiTanzania for there trip. They take care of all the details so the only detail you have to handle is having a great time
US
I would advise you not to book this company. Seriously, you'll thank me later.
We booked a 4 night budget safari to see the Serengeti, Ngorogoro Crater, and Lake Manyara. While the wildlife did not disappoint (thanks to our freelance drivers, who were excellent guides), the rest of the experience was pretty awful.
We got quotes from a bunch of different safari operators and Kiliholidays came in the cheapest. This should have been a red flag, but we are broke grad students so we decided to hire them. Unfortunately, we got what we paid for.
The vehicles were in a sorry state of disrepair and one of them lost a wheel - twice. The bolts were rusted and after hitting a big bump, the wheel would tear loose and bounce off into the bush. Instead of getting new bolts to fix the wheel, the drivers simply borrowed bolts from other wheels. We saw a couple vehicles from other tour operators get flat tires, but no one else on the road had a wheel come flying off.
We also had some customer service issues with the company owner, Mack. You may have noticed that he has written responses to the other bad reviews from our group (there were 8 of us total).
Feel free to read his responses, but as you do, remember that this is how he would talk to you if you had an issue on safari with his company. It's a lot of blathering and blame shifting, which is really not what you want to deal with when you're totally dependent on your tour operator and just trying to have an enjoyable vacation with friends.
In summary - we felt unsafe in the vans and we felt that Mack took advantage of the fact that we were (stupid American) tourists, dependent on Kiliholidays for food, shelter, and transportation. Don't make the same mistake we did - book with someone else!
20-35 years of age
They organised our dream honeymoon and it was perfect in every way.
I would recommend this company to anyone, we had a brilliant experience with them. From our initial contact requesting a quote, right through to the itinerary at the end, they were perfect. The responses to my emails were always very swift and I found them so efficient to deal with in general. They took into account everything we wanted from our honeymoon and came back with a comprehensive itinerary and price. Kathi Simon was wonderful, the accommodation she recommended was always spot on and the information on activities and advice that she provided was so helpful. If we ever return to this part of the world we will use these guys again without a doubt, thank you so much for putting together our dream honeymoon, it was awesome!!
20-35 years of age | Experience level: 2-5 safaris
Awesome services
The experience at Masai Mara was awesome. I had great time. Thanks Flotish Tours and Travel.
AE
20-35 years of age | Experience level: first safari
Lives upto the hype :) !!!
-We were a group of three guys from India residing in UAE
-Excellent communication by Mr. John regarding the safari prior to booking.
-Safari guide Mr. Antony is a great guy and goes beyond the line to make the safari a great experience. The safari land cruiser was better than every other vehicle we came across.
- Mr. Antony is an experienced guide in the business and knows the hot spots in the game drive.
- Food served in the safari is good (Cook- Mr. Sudi)
Open Africa safari lived up to our expectations giving us loads of memorable moments in the safari experience.
US
50-65 years of age | Experience level: first safari
Can't imagine a better trip!
It's a little nerve-wracking booking a trip online, but Nick was great to deal with. He planned a trip that took us where we wanted to go, within our budget and time frame. Our guide, Jakes, really made the trip one we will all treasure! He is very knowledgeable and passionate about Namibia..and a great sense of humor! Don't hesitate to book with Nature Travel..you will have a trip of a lifetime! Happy Days!
US
50-65 years of age | Experience level: over 5 safaris
What an adventure!
Booked a last minute safari with It started in Africa shortly after landing in Kilimanjaro airport coming from Victoria falls. From a Saturday afternoon they could organize a 7 days safari for 4 persons starting 2 days later (Monday) and with a level of luxury accommodation I could never have expected (gorgeous tented camps from a group called Lemala). The vehicle was amazing with large windows and very smooth. We had two pairs binoculars(Olympus I think) which were a great bonus.
The driver Samuel was what we needed: Professional but cheerful, great driver and with an amazing eyesight. We had amazing discussions about interesting wildlife facts like the reason one leopard was afraid of some birds that were making some strange noises. he was really knowledgeable.
We saw all the big5 during these days and we spent most of our time in the Serengeti (Central and North). Nothing to complain about. Everything was 200%. Highly recommended.
35-50 years of age | Experience level: 2-5 safaris
Superb customer care & quick to respond to meet customer needs
Communicating with a company based in Kenya was made easy due to the quick e mail response and efficient services provided. The company delivered exactly what I needed & made excellent and relevant recommendations to make our trip very successful & rewarding. Esther was the member of staff who dealt with my trip & her response was admirable.