US
20-35 years of age | Experience level: first safari
Highly recommend
Helpful Staff and Guides, so friendly and organized
CN
20-35 years of age | Experience level: first safari
Very nice
This is a good trip, and his team is very professional and trustworthy. Even if my girlfriend got sick on the way, they also have emergency plans. We trust each other, so next time you come to Tanzania, you can choose this one, it’s perfect!
MY
50-65 years of age | Experience level: first safari
Professional and efficient.
The tour operator was always contactable and responded fast to any enquiry.
The tour was well organised and accomodation chosen was always good.
Our guide was excellent. He was knowledgeable and made our 8-day safari a success. It was more than we expected.
BE
20-35 years of age | Experience level: first safari
Trustworthy, friendly and great itineraries!
My experience with Naseeb Safaris was great from beginning to end! The itinerary provided for the days we asked was incredibly full while also allowing for some rest time, ensuring we would not miss anything during our short trip. Their flexibility and will to customize the programme to best answer to our needs was remarkable. The guide we had for the duration of the trip was very friendly and knowledgeable. I definitely left wanting to come back! They make a beautiful country even more appealing!
NZ
50-65 years of age | Experience level: first safari
Very helpful experienced operators - value for money
Serengeti Smile were really great to deal with right from the initial enquiry with Baraka answering all our questions right through to meeting us at the airport in person. We booked a Ngorogoro/ Serengeti/ Migration/ Lake Manyara tour with accom before and after. He was so efficient and helpful.
From there we met John, our guide, who we would totally recommend. He was very friendly, helpful, patient and accommodating. Nothing was ever a problem. John’s knowledge and experience was second to none and he worked with us to make our experience really memorable.
The food and accommodation was mid range and very comfortable totally meeting our expectations and more.
The roads are rough and dusty however all the drivers do a great job.
With John’s guidance we got to see so much of the wildlife up really close which was just an amazing experience of a lifetime.
It was a real value for money experience and we would totally recommend Serengeti Smile and staff.
US
65+ years of age | Experience level: first safari
Outstanding!
My daughter and I went on an 8 day safari with Easy Travel and it was AWESOME! I started planning the trip a year in advance and Hellen was there to answer any of my questions promptly. My daughter is allergic to garlic and Hellen made sure that everywhere we ate, the chef knew about her allergy and prepared a special meal for her. The lodges were clean and comfortable. I would highly recommend the balloon safari; it was magical! Our guide, Adrion, was kind, knowledgable about the geography, the culture, the people and of course, the animals. He had an extremely good eye and saw things that my daughter and I would have missed if it had not been for his keen sense of where the best animals were. We had a glorious time and i would definitely recommend Easy Travel.
DE
50-65 years of age | Experience level: over 5 safaris
Very good guide but lack of organisation and support by operator
First of all: Our guide was friendly and competent, so we spend a pleasant time.
Now the reason for the two star review:
- First of all, we did two gamedrives less compared to the itinerary. This was strongly recommended by the guide since the location of the lodges would not allow to complete the program as it was foreseen by the operator.
- Second, the transport to our hotel after completion of the tour was organized poorly and took several hours more than necessary. After suggesting an alternative transport I was offered transfer by car for 230 US Dollars, more than three times the price charged by our hotel.
- In the morning of the last day the operator approved our request to be dropped at Sala Gate, instead of Voi Gate. Thereafter I ordered a transfer to the hotel. Two hours later, shortly before departure and after I ordered the driver, we were told that a transfer to Sala Gate would not be approved, since the operator did not want to pay the fuel for an extra 150km (of course, the two gamedrives less were not refunded).
- Instead we should rush to Voi, where we were supposed to take a car from Voi to Malindi. So we left the lodge early and skipped the gamedrive scheduled for this day
- Arriving in Voi it turned out that there was no space for us in the car - so we had to wait two hours two hours to take the train to Mombasa.
All in all there was a total lack of organisation and support once the money was paid. The refusal of driving us 75km to Sala Gate was rediculous, considering the price of the safari and the fact, that the operator delivered two gamedrives less than promised.
CA
20-35 years of age | Experience level: first safari
Amazing trip from start to finish
We had an amazing time on our 4 day tour with Lulu Safaris. Elvis organized the trip and everything went as expected for lodging and for the gorilla trek and golden monkeys. The only minor issue was that sometimes we had to send multiple emails before he responded. We also want to give 5 stars to our tour guide/driver Samuel. He has a very welcoming personality and it was clear that he loves being a tour guide. He is very knowledgeable and pointed out many interesting things during our long drives. He is also a very skilled and safe driver, and made sure we were comfortable throughout our trip.
US
20-35 years of age | Experience level: first safari
Funny lively guy who loves what they do and showing people a good time
Had an amazing time on the full day Kruger tour even in the colder weather still saw 4/5 big 5!
35-50 years of age | Experience level: over 5 safaris
The operator is honest, trustworthy, and goes an extra mile to exceed client's expectations.
Lapwings helped me, and my fiancee, to plan a three-day trip to Samburu in June. From the planning to the execution of the trip, everything exceeded our expectations! The driver guide - James - was so helpful and courteous. He even helped us to take very good photos! This turned out to be our best trip ever.