20-35 years of age | Experience level: first safari
such a friendly service
The service was wonderful and extremely friendly. If problems occur the guide will do everything possible to fix it
35-50 years of age | Experience level: over 5 safaris
The customer care is really accomodative, they seem to know the environment they are working in,nice
Me and family were satisfied. The four wheel van was just superb, it made us feel insurmountable-- something about the tour guide.. I think he does not just simply want to be a guide - he possesses what the company is up to, just careful.
We had a really nice experience and my wife is already ambitious to be back soon. Something I have to mention as well is that we were adequately advised before leaving the city for our safari.
Thank you guys.
BR
20-35 years of age | Experience level: first safari
Unforgettable experience
I had 5 days of Safari and I loved the service. The driver and guide (Hassan) was extremely funny and terrific once he had a great knowledge and led us to the best places so that we could see many animals. The only negative point for me was the food that was served during the gameplays. In general, the experience was unforgettable.
BE
20-35 years of age | Experience level: first safari
Good organisation
From the start, mister Shabani was very honest and puntcual. We were looking for the cheapest safari possible and found that with him. He picked us up at the airport the day before our trip and dropped us at our hotel, the guide picked us up again the next morning and in the end we were dropped back home. Very good service!
When the guide had some troubles paying the entrance fee, we payed it for him and mister Shabani refunded the money the next day, without further problems.
We are very enthusiastic about this company. The only complain we have, is about our guide. He was a very good driver and a good card player, but as a guide he wasn't very talkative. We had to ask everything, and the answers were always very short. Of course, he is not the only guide in the company. We talked to two others, and they seemed to have more knowledge on the topic.
We had a very nice trip, enjoyed the overnight in a great private iglo (even tough we payed only for camping) and were stunned by the national parks.
awesome experience that gives you a breathtaking and memorable feel of Africa.
if you are seeking to have an exciting memorable experience these are the guys to look for.
IT
35-50 years of age | Experience level: 2-5 safaris
Safe trip with Kenya expresso
Me and my husband had a very pleasent trip in Kenya in September. Paul was very helpful to manage our trip. He answered to all our question in a short time. Kenya is beautifull. We had a very nice guide, our "big baboon" Lucky! He did all to make us feel safe and he always try to satisfay our request. Just a regret...we could not to see the leopard, but we saw lions, cheetah and a lot of beautifull and savage animals! We will never forget Lucky! All the Hotels was perfectly inserted to the african nature and very comfortables. Thank you for all!
Alessia and Gabriele
US
35-50 years of age | Experience level: first safari
It was a last minute ad hoc tour to Masindi / Fort Munchin
Everything worked out and was very well organised. We saw most of what we hoped to see. The guide wwas excellent (Eric) and knowledgable. I would reccomend the tour. Some prior info would have helped , for example to know that the rhino visit would be on foot would have alerted us not to wear shorts, etc
NL
20-35 years of age | Experience level: first safari
Overall a very good operator, also for the budget traveler.
I had an unforgettable experience in Kenya with Big Time, seeing the Big Five! The program was custom made (3 days Masai Mara, 1 day Nakuru) and they are very flexible in setting up this program! Accommodation is average, but the food is luckily good for African Standards! Furthermore, program is fixed and punctual. I would like to thank everyone, John and in particular Stanley + Joseph for being great drivers during the Game Drives.
20-35 years of age | Experience level: 2-5 safaris
Awesome Experience
Its an awesome experience. The hospitality, transparency and value for money derived from using this agency makes me want to use them over and over again.
20-35 years of age | Experience level: 2-5 safaris
3 Days Masai Mara Experience
All my family enjoyed the safari. good food, experience driver guide, good communication skills from the tour consultants, good time keeping, detailed briefing on the first day, pocket friendly too. I welcome any referrals.