BE
20-35 years of age | Experience level: first safari
Great safari!
We had amazing time in our 3 dayMasai Mara safari! Our driver and guide, Peter Kapino, was an excellent driver and guide. He was working hard to show us all the animals possible, and we managed to see most of big5 too! The accomodation was clean and good, and the food was good - we did not get sick from it, which was our main goal.
Everyone from the organisation team at the Jocky tour office was kind, the driver Peter was amazing, and the accomodation people were very kind too.
We also went to the optional masai Village visit, which was great to see, however we heard some tricks made for tourists, like selling necklaces with "lion teeth" what our guide, the "son of the chief" "hunter down"... Otherwise it was still very interesting.
Overall the safari trip was very good, affordable and a good experience for a life.
US
35-50 years of age | Experience level: first safari
Unforgettable Safari Adventure with Exceptional Service"
My family recently returned from an incredible 4-day safari with Serengeti Wankada Tours and Safaris, and I can't recommend them highly enough. From the moment we landed in northern Serengeti for the migration, the experience was nothing short of spectacular. Our guide, Reuben, was outstanding —his expertise and keen eye ensured we witnessed the Big Five and incredible migration action.
The seamless transition from northern Serengeti to the central Serengeti and Ngorongoro Crater was expertly handled, offering breathtaking views and unforgettable wildlife encounters at every turn. A special shoutout to Aishwarya, who organized the entire trip flawlessly. Her professionalism, excellent communication, and prompt responses made the planning process effortless and enjoyable.
If you're looking for an unforgettable safari experience, Serengeti Wankada Tours and Safaris is the way to go. Their exceptional service and attention to detail guarantee a trip you'll remember for a lifetime.
CN
20-35 years of age | Experience level: first safari
A very good and responsible travel agency with the most patient leader like Safi.
Everything was great, we climbed Mount Kilimanjaro and every guide was lovely. The only thing I want to say is that perhaps on the eve of reaching the summit, more light meals can be prepared, even if they are not hot. This needs improvement. Every day, the guide investigates our health status and puts in the utmost effort to ensure the smooth ascent of all of us. I want to say, if you want to climb to the top, choose Kipe. Their summit rate is absolutely true and accurate.
CN
20-35 years of age | Experience level: first safari
excellent！
After an enjoyable 18-day journey, we successfully concluded this wonderful time. Kipe was not our initial plan, but it turned out to be our wisest choice. Here, we would like to express our heartfelt gratitude to Kipe for making all this possible; it is an extremely sincere local agency.
All six of us are truly impressed by their service attitude. During the 18-day itinerary, we experienced three days on Zanzibar Island, seven days of Safari, seven days on Mount Kilimanjaro, a one-day tour of the Maasai Market, and airport transfer services. The arrangement of the entire journey was very thoughtful.
On Zanzibar Island, the driver we met and the local guide on the second day were both very friendly. Especially the local guide on the second day, he not only helped us find several shops to change money but also did not accept any payment, showing a high quality of kindness. This young man left a deep impression on us, and even after the journey, we still remember him vividly (regrettably, we didn't have enough US dollars at the time to give him a larger tip). During the Safari, in addition to the standard driver service, we had a Maasai guide named Laba Hati accompanying us throughout the trip, who was also a very sincere Maasai person. This kind of experience is rare with other local agencies, giving us the opportunity to deeply understand Maasai culture. I consider all his responses to be sincere.
Throughout the Safari, the driver and guide both attached great importance to our opinions and feelings. We set off at 7 a.m. every morning and returned to the hotel around 8 p.m. I noticed that other drivers usually work for eight hours, while our vehicle was equipped with a refrigerator, charging facilities, and three telescopes (usually only one is provided, which exceeded our expectations).
Kipe regularly cared for and greeted us every day, inquired about the itinerary, and conducted in-depth follow-ups after the Safari to understand which hotels were worth recommending and which were average. They also sought genuine feedback to provide better service for future clients.
As for the Mount Kilimanjaro climbing experience, all five of us successfully reached the summit. It was a nanny-style climbing experience, with someone waking us up on time every day to ensure we had enough rest and food. I am particularly grateful to my accompanying guide Suya, who gave me great encouragement during the final 100 meters of the summit climb. Although a certificate can be obtained by reaching above 5600 meters, we believe that since we came, we should persist to the end. Suya's encouragement and companionship made the whole process full of emotional value; he is a very outstanding person. If someone plans to climb Mount Kilimanjaro, I strongly recommend the Safi team and specifically request Suya as the guide, as he is truly deserving of everyone's love.
50-65 years of age | Experience level: first safari
A great safari program and accommodation suggestions!
Thank you Francis🙏
We have loved our Ugandan adventure!
The accommodation and program you recommended was wonderful. We enjoyed it all. We are still on a high from seeing the gorillas yesterday 🥰🦍
Moses Jingo, our guide, looked after us well and made sure that we were supported and were seeing a well habituated gorilla group. It was wonderful ❤️
We have seen so many animals on our adventure.
We are on our way back to Entebbe now. I will recommend your service to my friends 👍🏼
🌟🌟🌟🌟🌟
Kathryn and Patrick
IE
20-35 years of age | Experience level: first safari
Patient and informative
Good value for money. Great service door to door pick up and drop off. Informative about Victoria falls history while sharing his top tips throughout the tour. He assisted us in taking picturesque photos and allowed us stop at an ATM to get money for the souvenir stalls. We felt safe and thoroughly enjoyed our tour with Kuda.
IT
20-35 years of age | Experience level: first safari
Authentic experience and reliable operator
I chose Osnet Tour and Travels to discover Kenya in the 2024 summer - at first approach it can be difficult to feel safe in trusting and sanding money to local people you have never seen or talked to, even after checking that they are a certified tour operator at TRA. At the end of this fanstastic journey i have to say that it has been the best choice we have ever made: Geofrey and all the people working with him (we had Philip as driver, strongly reccomended!) are defenitely helpful, friendly, efficient and (most of all) experts in what they do in their job; i fell i had the opportunity to have a real authentic experience with them, feeling safe and confortable in each step.
Reccomended and reliable.
IT
20-35 years of age | Experience level: first safari
Fantastic
We chose to do the safari in Tanzania from 29 July to 1 August.
We visited 3 different parks, Tarangire, Serengeti and Ngorongoro.
We decided to sleep in a tent and it was wonderful.
Francisco organized everything perfectly.
Golden, our guide, respected all our requests.
It was the most beautiful experience of my life.
I recommend Lappet Faced Safaris to everyone.
Thanks Francisco and…. Thanks Golden!
US
35-50 years of age | Experience level: first safari
Not what we expected- close to Terrible
We had an absolutely terrible experience with this tour company. The issues we encountered were numerous and deeply impacted the quality of our trip:
Booking Issues and Payment Pressure
We booked our trip last year with several promises made about the quality and nature of the tour. The agreed payment terms were 10% down to secure the booking, with the remaining payment due when the tour began. However, we were constantly pressured to pay the full amount upfront, despite this agreement. We were also assured that all hotel bookings had been secured, which turned out to be false. This led to several complications and last-minute changes during our trip.
Last-Minute Price Increase
Just 1.5 weeks before our scheduled travel, the company unexpectedly increased the tour price by $400 per person, including for a child, citing a rise in park fees. After confirming with fellow travelers, our driver, and park authorities in Masai Mara, we found that the actual increase was only $120 per adult, with no increase for children. This resulted in an unjustifiable overcharge, which we found to be deceptive and unethical.
Accommodation Issues
We paid an additional $400-$500 per person for accommodation upgrades from budget to a higher category. Despite this, we were placed in budget or even lower budget hotels, with no upgrades provided due to late bookings made just 1.5 weeks before the tour started. This downgrade severely impacted our trip.
Balloon Ride Booking
We paid $430 per person for a balloon ride with Balloon Safari, a premium company. However, we were booked with a lower-tier company instead, which led to a landing accident and injuries. This discrepancy in service was completely unacceptable.
Delayed Hotel Bookings
Even though we paid for the trip 9 months in advance, hotel bookings were delayed, resulting in subpar accommodations. This was far below the quality we expected and paid for.
Missed Great Migration
The trip was planned specifically to witness the great migration in Masai Mara and Serengeti. Upon arrival, we were informed that this was not possible, despite the company's promises. This was a significant disappointment and a waste of our time and money.
Unreliable Itinerary
The itinerary provided at booking listed specific activities, accommodations, and schedules. However, upon starting the safari, changes were made on the fly, leading to skipped game drives and missed excursions. The initial morning game drive was never arranged, which seriously affected our overall experience.
Baggage Issues
We were told we could bring one bag per passenger, but upon arrival, we had to leave two bags behind, which were never returned as promised. This caused significant inconvenience and stress, including missed game drives and a disrupted itinerary.
Serengeti Safari Issues
We faced numerous issues during our Serengeti safari, including delays at the entry due to incomplete paperwork, an accommodation downgrade without prior notification, being grouped with campers, wasted time during game drives, and substandard hotel accommodations. The safari vehicle was in terrible condition, the driver was rude, and we missed planned excursions and the wildebeest migration.
Specific Issues with the Serengeti Safari Vehicle:
The safari vehicle was in deplorable condition, repeatedly breaking down and requiring assistance from other vehicles.
At one point, the gas tank was hanging down and was dangerously secured using seat belts cut from the passenger side. The driver continued to drive on bumpy roads, putting everyone’s lives at risk.
Despite the hazardous situation, the driver did not call for a backup vehicle, further endangering our safety.
The passenger door of the jeep was broken, creating a serious safety hazard.
The jeep's radio was broken, preventing the driver from communicating with others to locate animals, rendering the safari pointless.
The fuel tank in the Jeep was broken, which was very dangerous. Despite this, the driver continued to drive the same Jeep for three hours. It was late evening and dark, and we were in the deep jungle where wild animals roam. Anything could have happened to us, and the rescue Jeep arrived very late.
Additional Warnings:
This company declines any refund requests despite the numerous issues encountered. Their lack of accountability is alarming.
They are mere agents who sell your booking to cheap, poorly reviewed safari companies. This practice led to our terrible experience and is something potential customers should be aware of.
In conclusion, our experience with this company was a disaster on multiple fronts. The level of unprofessionalism, dishonesty, and disregard for customer safety was shocking. I strongly advise others to avoid this company and choose a more reliable and ethical operator for your safari experience.
SG
35-50 years of age | Experience level: first safari
Awesome stay and nice Sossusvlei tour!
Value for money and reliable! Annelie is friendly and provides lots of information that we need. She planned for us and everything went smooth, will recommend to our friends!