US
50-65 years of age | Experience level: first safari
Excellent customer service
My trip was Amazing!! The guide was very knowledgeable and helpful. They helped us get great photos and provided great dinner spots. Will definitely do it again.
CN
Full of unhappiness and regret
WARNING⚠️.There is a fake review in the comments section. We really felt that our vacation was ruined by Leroy en we think he is a fraud. He likes to talk on the phone while driving, and his driving habits are very rude and dangerous. You will feel your bones fall apart in the car. During the safari, he didn't work hard at all, just wanted to finish work early and drink beer all night. When driving, he basically went back and forth in the park in the wrong way and circled, wasting everyone's time. Very unprofessional. If he doesn't want to work, he should just quit! There are so many cockroaches in the car that you dare not sleep at all, otherwise the cockroaches will crawl into your eyes, nose and ears! Very bad experience! He will force a five-star review at the end of the project! It's ridiculous! I can only dare to post this review when my flight takes off! They also force Chinese people to tip $10 per person every day, but there is only poor service. It feels like being robbed. I don't want to come to Kenya again! They treat white people with respect like a master, and treat Chinese people like we owe them money，But the fact is that Chinese people pay more than white people. The service attitude is very poor and unfriendly. You can choose any company, but not this one.
FI
35-50 years of age | Experience level: first safari
Excellent experience
Most welcoming family and lovely house. They organized the Safari tour very well very friendly and well warm welcoming.
35-50 years of age | Experience level: over 5 safaris
Con artist. Scam
We were at Baobab Hotel Mombasa. Joseph did not pay for our hotel stay there. We trusted him with about 400,000. We had to pay for our stay again at Baobab. He refused to pick calls even from the management. He is a wanted man. His case is with the Diani Police Station. Please, please do not get scammed by Joseph.
US
50-65 years of age | Experience level: first safari
Best trip ever!
I am a travel enthusiast, and I wanted a BIG adventure for my 50th birthday. African Big Cats delivered x10! Joshua and Naomi enthusiastically and patiently answered all of our questions and made accommodations for a party of 6. They provided helpful pre-departure information that ensured we had what we needed for our adventure.
We opted for the “comfort” level and the tented camps were very comfortable, clean and beautiful. It is amazing to be able to stay so close to nature in the actual parks and wildlife management areas! The staff at each camp were welcoming, helpful and attentive.
Our driver, Obed, taught us so much about the wildlife, parks, Tanzanian culture and even some Swahili phrases. His driving was excellent and safe and he got us close to wildlife while respecting the animals and other drivers. Every day we looked forward to our hot picnic lunches followed by the best Africafe coffee, yum! He sang with us and we laughed together the whole trip. By the time our 12 days were over, we were so incredibly sad to say goodbye to him.
We visited West Kilimanjaro, Tarangire National Park, Serengeti National Park, Ngorongoro Crater, and Lake Manyara. We saw innumerable elephants, giraffes, wildebeest, zebra, gazelle, cape buffalo, hippos, nile crocodile and nearly 100 lions and lion cubs. We saw the great migration of wildebeest and zebra and saw the wildebeest cross the Mara River! We even saw cheetahs, a rock python, a leopard and two of the critically endangered black rhino! The beauty of the natural places in Tanzania is unmatched. Best vacation ever. Trust me, take the trip!
35-50 years of age | Experience level: 2-5 safaris
Unreliable services
Quite a disappointment!! It's run by a one-man show called Joseph who will ask you for payment in exchange for "a very good package." From the online reviews and his licensed documentation, you would think he is trustworthy. However, trust him at your own peril. Once you pay him the full amount, he will disappear and never pick up your calls. He will not remit your payment to the hotel; we believe he scammed us. Please avoid this Royal Choice travel agency.
IT
20-35 years of age | Experience level: first safari
A great experience for our first Safari
My wife and I were looking for a company to do our first Safari tour in Tanzania, and we casually came across this agency. We decided to trust them after a call with Mary, who was so kind and precise to answer to every question we made (and we made a lot).
We did five days, one in Tarangire, two in Serengeti, one in Ngorongoro crater, and one at the foothills of Kilimangiaro. It was an incredibile experience, everything went according to the program and Mary was available at any time during the Safari for any other question or necessity.
The food was good and aboundant, the guides were really well prepared and the price we paid is really honest for what we did.
10/10 for this experience, absolutely reccommend!
IT
20-35 years of age | Experience level: first safari
Very reliable agency and great experience
I just finished our first Safari, and it went great. We had communication with the agency every time we need via whatsapp, they advise us very well for the tour and the activities, the food was good and the guides very kind and reliables.
They put in the price also the internal flights we needed for transfer, so great organization and good quality of service.
Personally, I would reccomend.
BG
35-50 years of age | Experience level: 2-5 safaris
Amazing professionalism!
Serenity Green Tanzania turned our safari tour into an unforgettable experience! Davies were so kind and responded to any our wish. Shedrack is the most amazing guide we have ever met! He shared his experience and his knowledge with us and keep us save all the time!
Highly recommend them!
BR
35-50 years of age | Experience level: first safari
Fantastic!!
Petros is an excellent guide and driver.
We had a marvellous time with him!