US
50-65 years of age | Experience level: first safari
Go Touch Down is a first class act!
Go Touch Down communicated regularly & always replied promptly to our questions. My friends and I, immediately recognized the professionalism and were impressed with Marie and the group in Sarasota, Florida. The tour guides, Jonathan, Bakkis, and Bastion were the ultimate professionals, each fun in their own way; and very knowledgeable. Without a doubt, on my/our return to South Africa, I/we will go through Go Touch Down.
Cape Town was more than I/we had ever imagined. It is truly an impressive city with the most majestic sceneries one can ever experience. The dining experiences were beyond our expectations. Jonathan, our tour guide and was kind and patient, but more importantly, we learned so much from him about the South African people, history, and its cultures. He is a class act for sure!
Bakkis, our tour guide for the second leg of our trip, was a very "happy chappie" and always made sure we were all taken care of and safe. Bakkis was fun and we enjoyed his great expressions. He is unforgettable!
Bastion, our tour guide for the safari/game drives, appears serious, but has a great sense of humor. We shall never forget his keen eye for detail and loved that he knew exactly where to stop to capture the ultimate sunrise or sunset experience. These are treasured moments for the rest of our lives!
Thank you a million times! My long life dream came true and it would not have been so perfect withour your entire team at Go Touch Down. Look forward to seeing you all again!
Affectionately,
Pat Grech
US
35-50 years of age | Experience level: first safari
Presentation, contract, itinerary, and actual experience never matched up, and no resolution.
We booked a safari in South Africa at a travel show in Dallas. We received an itinerary 2 weeks before the trip. On the trip our experiences were not what was communicated at the travel show, nor on our contract, nor on the itinerary. The contract says they can change anything they want at their leisure and as a customer there is no recourse. Many of our safari guides exceeded the 6 passengers, so that small group feel...gone, forget it. They only allow you to stay at their resorts so there is EXTENSIVE driving to and from every activity. Our itinerary said we would be on a jeep safari in Kruger, but once we arrived we were told we had to pay an additional 130 for the jeep. Our trip to Kruger took 3.5 hours to arrive, only got 3 hours on the jeep, then a 5 hour drive back to the resort (Hamala). It was a miserable day in the van and not worth the drive for such a short safari. Hamala is a nice resort but dinner is what they choose, not what the customer would like. They served a steak one night that was too tough to eat. I told the host the steak was too tough and his response was "your welcome", so needless to say I went to bed hungry that night (there were NO other food options provided). The safari's at Hamala were at 7 am, wake up call at 5:30, coffee at 6:30 and safari from 7-10, then breakfast is at 10am. I struggled with my blood sugar being up for 5 hours without any food. I finally had to buy snack cakes at the gas station during an outing. Persons on the Cape Town tour are flown into JBurg and they say a free night at Seasons resorts to recover from the travel, but all it is, is a sales pitch to buy into the resort, as they then have to fly from JBurg to Cape Town the next day. We also booked a shark dive with Go Touch Down, they charged us 350 per person. When we arrived at the shark dive operator we found out the cost is 186 per person. I assumed there would be a small up charge for Go Touch down to book it, but seriously, double the cost. Save your money and book your own shark cage dive directly with Apex Shark Encounters in Simon's Town, your cost will be cut in HALF. I will never recommend this company. I wrote 6 emails during my travels of my negative experience and received NO assistance, many emails I didn't even get a response. I wasted so much money with the company and want to ensure other people don't get scammed like I did.
US
35-50 years of age | Experience level: first safari
very good and professional in his work well educated on the nature and the animals at large
It was my first time to ever visit Africa and i was expecting nothing but the best experience i am really happy Gizale safari had the exact package i was looking for. communications was great they sent me all i required to plan for my trip.everything was detailed and if i didn't understand anything i would ask via email and the response was quick. the wildlife and the guide were excellent thank you, transportation from the airport was good straight to my hotel accommodation and my experience was amazing Thank you
US
20-35 years of age | Experience level: first safari
Great Balance
Communication was fine, service was great on the safari itself. Food was excellent & homemade. Organization on the trip itself was very good. Private reserves are the way to go as animals are the same but guides are more knowledgeable and the ability to go off the path to track is much more engaging than Kruger. A single day at Kruger was plenty and our 4-day trip was well balanced. Transportation to and from Kruger was unpleasant and there was no sense of urgency to help us make out flight after the safari.
US
35-50 years of age | Experience level: first safari
Closer to heaven
Utterly useless to try and describe our safari trip with Oikos and Robert. His presence, knowledge, availability and smile are untouchable. Go with Oikos.
under20 years of age | Experience level: 2-5 safaris
Awesome safari in Serengeti nationalpark
We had an amazing safari in Serengeti nationalpark. We saw a lot of amazing animals and could even enjoy some of them on our car ;-) our guide told a so much interesting facts and we had a lot of fun together too! I would totally recommend wild gaze safaris :-)!!!
DE
20-35 years of age | Experience level: first safari
I Lost my heart in Africa,
We went on Safari in Africa
with my Husbund And one of my friend on 15-Aprily-2019 , at the end of our trip í feel like, í lost my in heart Africa
Nurdin was the best Safari and tour guide for us. He knew all the right spots where we could see the animals and see incredible views. Throughout the trip, he talked with us, made us laugh and taught us much about the animals and different plants. He is highly knowleadgeable and his explanation about the animals, birds, big 5 , small 5 ,í ever see like him has a sharp eagle eyes to find everything. You could tell enough that he put his heart in the Wild And safari. Although the roads may be bumpy and the heat was intense, Nurdin made us feel at home and never failed to amaze us. He was also very comforting throughout the whole trip. Honestly, it was because of him our trip was the most memorable and we were able to see the Big 4 animals and two species in small 5 and all Other animals we were looking forward to find like the Male lion and the elephants.
We did a 2day 1night in Ruaha National Park
Just to say, Nurdin was the best Safari tour guide, it is my first trip in Africa but skills, passion, knowledge And experiênce of our Bush tour guide Nurdin And his driving talent was became possible who made us feel like í lost my heart in Africa and like we were his own family. He always shared with us little anecdotes and had answers to our every question. The company car of Wild gaze safaris was very comfortable and the experience / knowledge of his guide Nurdin which was make my heart losted in africa was unforgettable.
DE
50-65 years of age | Experience level: 2-5 safaris
Absolutely fantastic experience, world best guide and excellent driver Ezekiel, perfect organisation
The communication with the office was excellent, Norbert is very friendly and sent us several offers until we were satisfied. When we arrived in Arusha we met him for paying the amount in cash. There we also met our guide and driver Ezekiel who even drove us back to the hostel where we stayed for the night so that he knew where to go the next morning. He always arrived on time and was a very pleasant person. We had a lot of fun together. He knew a lot about the wild animals and where to find them. His driving skills were excellent. We were lucky because in the Ngorongoro national park we even saw three lions chasing and killing a gnu. The night we slept in the wonderful Octaghone Lodge where we had a great dinner and breakfast. In the Lake Manyara park we got very close to some elephants and saw plenty of wonderful birds such as storks and pelicans and many more.
US
50-65 years of age | Experience level: first safari
Trip of a lifetime
This was truly the trip of a lifetime. I can’t say enough about how pleased I was that I chose MUKISA. Joan our guide and John our driver took great care of us. They were great at spotting animals and were so concerned that we had an amazing trip. The communication with Richard prior to the trip was great. He quickly responded to any question I had. I loved the time I spent in UGANDA and will cherish the memories. MUKISA was great at having everything planned perfectly. Joan and John were able to confidently handle anything that might come up like heavy rains or a barge that wasn’t in service.
CA
65+ years of age | Experience level: first safari
Bucketlist - Retirement Gift to Self!
Since forever, I have wanted to go on an African Safari. Through serendipitous connections, I was introduced to a lady who had travelled with GoTouchDown in the Spring of 2017 and absolutely raved about it. From start to finish I was not disappointed and everything that she had shared with me of her experiences were met and more... accept, perhaps, for some confusion around the mobile phone offered at the time.
My friend and I signed on for the Signature Tour with GoTouchDown. They took care of getting us an amazing deal on flights; accommodations were great including 3 meals a day (unheard of - and not a set menu ever!); staff were extremely personable and accommodating; and friends who are from SA said that the tour had captured all the highlights, and from my perspective in fine style!
We were told up front that other than tips (and they even suggested the amounts) there would be no additional costs. That was never my experience until this trip!
We were there in the SA spring and seeing new births in their natural habitat left me awestruck. South Africa, is beautiful, which is not of GoTouchDown's doing, but they certainly provided an experience that will last my lifetime. Since our return, both my traveling companion and I have had friends/family sign-up.
Thank you GoTouchDown.