JP
20-35 years of age | Experience level: first safari
Excellent
Go Serengeti African Tours offers an outstanding and authentic experience for anyone seeking to explore the beauty and wildlife of Tanzania. Their tours are well-organized, combining breathtaking landscapes with unparalleled access to the rich biodiversity of the Serengeti and surrounding national parks.
One of the highlights is the professionalism and knowledge of their guides. They are not only skilled at spotting wildlife but also incredibly informative, providing in-depth insights into animal behavior, local ecosystems, and cultural contexts. Whether you're looking to witness the Great Migration, encounter the "Big Five," or immerse yourself in Maasai culture, the guides are committed to making your experience unforgettable.
The accommodations provided are comfortable and range from luxurious lodges to eco-friendly camps, allowing travelers to enjoy nature without sacrificing comfort. Additionally, the company prioritizes sustainable tourism, which is a huge plus for environmentally-conscious travelers.
In terms of logistics, Go Serengeti African Tours makes the booking process easy and offers great customer support from start to finish. Their itineraries are flexible and can be tailored to individual needs, ensuring that everyone, from solo travelers to large groups, has a personalized and enriching adventure.
Overall, Go Serengeti African Tours delivers a once-in-a-lifetime safari experience that exceeds expectations in every way. The combination of expert guides, stunning wildlife encounters, and a focus on sustainability makes this company a top choice for African safaris.
US
35-50 years of age | Experience level: first safari
Well organized tour for a fun Safari adventure
Wife and I decided to take a combined safari tour of Kenya and Tanzania. There are many tour operators to choose from, we eventually settled on morning star due to the great review and the right tour program offered. Our point of contact was great to talk to and offered many useful tips during the planning and execution of the tour. We really enjoyed our time in east Africa and very glad that we went on this trip.
35-50 years of age | Experience level: 2-5 safaris
There are really exceptional and they have actually mastered the art of safari experience.
August 2024 will remain a memorable time in my family history courtesy of Family Leisure Africa Safaris, which contributed to a successful Africa Safari experience. I can confidently say that I made the right decision in choosing this service provider. They displayed a great degree of professionalism and mastery of the art of African safari adventure that anyone will want to redo once again and again given the opportunity. The most memorable moment is the interaction with two great masters of the industry namely Simon and Wislay. Simon demonstrated great and admirable driving skills and a deep knowledge of wildlife throughout the journey. Wislay who closely works with Simon was attentive and compliant to our requests which translated into making the Safari a memorable and incredibly enjoyable experience.
DE
Excellent
Perfect Guide Rama; good organisation;
Excellent service; Rama is the best driver in Tanzania
US
50-65 years of age | Experience level: first safari
Smart
Very smart, reliable, friendly guide. The communication was very clear & professional. The tour was fun again with a great guide. A beautiful place especially if you like shopping.
US
65+ years of age | Experience level: first safari
The experience was very efficient and imformative.
Our experience working with Jessica went very well. We had been referred to her by some friends who had used her the previous year and were also happy with their Safari. The only thing we were a little disappointed in was our two hard tented camps in Tanzania. The staff were wonderful and very accommodating, the food and condition of the properties were not quite what we had hoped for. We would upgrade to nicer facilities on our next trip. Both of our guides, Frank and Bosco, were first class in service, knowledge and personality.
65+ years of age | Experience level: over 5 safaris
Serengeti
Outstanding!
Very good knowledge of animals and specifically feelings!
Very helpful and considerate.
Communication very good. Helpful and always on time.
Share all information, inform us regarding all arrangements.
Very good driver on Tanzanian roads.
Thank you Stephano I hope to see you again.
As a single person traveling you looked after me very well.
(automatic translation from Afrikaans)
HK
50-65 years of age | Experience level: first safari
Nzuri sana - Very Nice!
We have chosen SoA because of Karen's swift responses and patient to our questions. She's not just selling, but providing service. All along she responded quickly, when negotiating the plan, budget, then queries on visa after the down payment, further questions after full payment, so on. We never felt any impatient from her. In fact, all its staffs, Joyce, Reuben, Johnson, and Alex are so nice and professional. We would like to give our applause to Alex. He's so experienced and guided us to see everything we are looking for, such as the big 5 (though rhino is miles away 😅) and river crossings. Especially, he's so confident where the wildebeest will cross the river and we can have one of the best positions to see it. Fantastic!
What to complain? Our car was broken down when Alex tried to drive us to a group of lions. So we need to lunch in the car and watch the lions sleeping a hundred meters away😕. Again thanks Alex who quickly arranged us be taken to the rest site by another car, and then back to our camp. We saw close bonding and collaboration amongst the guides 👍
One suggestion I think can make tourists like us feel more comfortable - take along foldable table and chairs so that picnic will be more enjoyable 🥰
35-50 years of age | Experience level: first safari
Professional, informative and extremely patient.
Thoroughly enjoyed the experience of seeing the animals we grew up looking at in books and zoos in their natural environment. Our tour guide Benji was very patient, informative and helpful.
US
20-35 years of age | Experience level: first safari
Memorable experience, wonderful guides!
Glory and Eric were wonderful guides on our 5 day tour through Ngorongoro, Tarangire, Lake Manyara, and the Serengeti. They are both kind, knowledgeable guides who prioritized our wellbeing and worked hard to ensure we had a great experience. The company was quick to respond and helped us to personalize our itinerary. John even jumped on a call to help talk us through the personalization options. Overall, we were satisfied with the excellent service of Sercer, and we will continue to keep in touch with dear Glory and Eric who were fantastic hosts.
We unfortunately had a few issues. None of these issues got in the way of us having a wonderful experience with a great tour operator, but they are worth mentioning... First, we had vehicle issues which unfortunately cut into how much time we were able to spend exploring the Serengeti. The roads are quite rough so we understood that the vehicle difficulties were hard to avoid. Second, our itinerary changed slightly from what we had agreed upon in advance when we paid for the tour. We were set to stay in a luxury tented area within Ngorongoro, but when that was unavailable, we ended up staying at a lodge that was over an hour away and was not in the nature preserve we had planned for. While the resort was lovely, this was disappointing as it added to driving after a long day and we did not get an updated itinerary was not what we had anticipated. Finally, John organized transportation for us at the end of our tour to return to Dar es Salaam, which was very helpful. However, the driver showed up an hour late, which was disappointing as we woke up early to be ready for the driver.
But overall, these issues were relatively small compared to the wonderful memories we made on the trip. Thank you to the Sercer team for curating an unforgettable experience for us!