50-65 years of age | Experience level: 2-5 safaris
Absolutely Fabulous. Steven was totally tremendous throughout our Safari experience.
Kima Safari’s was excellent. Steven was a great guide, he did everything possible to make our Safari a fantastic experience. He was so attentative with the 2 youngest passengers ages 4 and 2. He called my 13 yr old grandson his Co-pilot, I would highly recommend Kima Safari’s. Thankyou so so much Steve for a most memorable time. You’re the best!!!xx
20-35 years of age | Experience level: 2-5 safaris
Excellent
I appreciate what Steve did for my children which are aged 15,13,4 and 2. He made the whole 3 day experience a wonderful one, on the drive safari my 2 Yr old was restless so he had him on his lap for 5 mins in the reserve to calm him, when we pulled over by a giraffe family, My 13 Yr old who has adhd was in front with Steve and he called him his co-pilot. He pulled over several times for us to stretch our legs provided biscuits and sweets for the kids and even bought bananas on return journey for us all. This was my 3rd Safari and the best yet. Thank you Steve for the wonderful experience. Ps big kisses from all my kids.x
IN
Amazing experience! Marrha and Maxwell were Amazing. Very responsible
Hotels were great. Provided us with the best driver we could have thought of. Overall amazing!
US
35-50 years of age | Experience level: 2-5 safaris
Was great with communication until we were in country & checked in; after that, it was crickets
Don’t book with Kennafrica - a possible SCAMMER!
When we booked, everything was supposed to be included (transport, accommodations, taxes and all activities. Once we were picked up, our driver said we had to pay park fees which aren’t cheap then upon checkout the hotel made us pay the remaining bill. Then had to go file a police report and still have yet to hear from him, Joseph Too. Luckily we still went but with all the added fees was not a fun surprise.
Don’t use him - go somewhere else to save you time and money!
BE
20-35 years of age | Experience level: 2-5 safaris
Amazing experience
Thank you Linah for this amazing experience, we absolutely loved all of it! The guide of this 7-day safari was very friendly, the accommodations were good and as described in the communication. We knew what to expect and it was a wonderful ride, would definitely recommend it.
US
20-35 years of age | Experience level: first safari
Updates after previous post: They kept LYING and NO WAY to refund you
It took us 2 months to back and forth negotiate with Seven by far for the refund after the nightmare trip. After we reached agreement on the amount, they used all the excuses to delay the refund and finally AVIODED our calls/msgs. We shared our experience here with 1 star rating(Refer to our previous Post for the details " For your own safety and money worth, DON'T choose this fraud"), then they IMMEDIATELY send message to us to inform that they CANCELLED our refund because of the 1 star rating post.
They lied all the time. In the trip, they kept saying whatever missed in the trip, they would refund, but they did not. After the trip, they agreed on the refund and kept saying they were processing it, but they did not. Now just because we were TELLING THE TRUTH to disclosure their terrible service, they were mad on and don't refund us.
CN
20-35 years of age | Experience level: first safari
Don’t choose Seven by far as your Kenya tour agency
This was an extremely disappointing service experience. Shocking, Unbelievable,infuriating and even desperate.
Seven by far is an untrustworthy, extremely unprofessional company that only good at avoiding responsibilities.Complete lack of credit and integrity. I strongly advise everyone to never choose seven by far as your agency to Kenya and Tanzania. They will ruin everything!
Imagine what kind of experience it is when you are in a completely strange environment, in a strange country, without any preparation,BUT can't reach your travel agent.We felt so helpless!They didn’t even pay the accomodation money to the hotel!We certainly had the ability to take the initiative to resolve some of the issues, and in fact we did, under duress, because if we didn't act, our entire vacation plans would go down the drain. But what about our pre-agreed contract? We gave an offer and you accepted it, and since you accepted it, it means that you should have the ability to arrange everything within the budget, right?No one forced you to accept it, we paid for it, but then you played the disappearing act and just left us four girls in a camp that was downgraded without any prior notice. Instead of being able to enjoy our vacation and have fun every day, we have to act as seven by far’s employees and solve THEIR business problems. May I ask if Seven by far will pay us a salary?
The truth is that there was already an sign of this during the pre-negotiation of the trip and budget, and after we paid the deposit, SEVEN BY FAR's attitude took a 180 degree turn, Mr.Sylvester blocked me on WhatsApp,just to intimidate us into thinking that they were going to run away with the money at any moment, what a ridiculously childish act! Unbelievable!
During our travels in Africa, seven by far repeatedly defaulted on payments to our partner companies, drivers, guides, and hotels, causing our trip to be irreparably affected. (FYI this is not the first time seven by far has done this.) There was even fake money involved, I am speechless.Not mention that they downgraded our accommodation many times without any prior notice.
When we finally met with the person in charge of seven by far, the lady promised us that she would compensate us, and then we also negotiated the amount of the payout on WhatsApp (although the amount could hardly make up for our loss), but after all this time we still haven't gotten the money, and Mr.Sylvester would only say over and over again that it's being processed, so please bear with them.
So one of us posted a bad review on safari booking and guess what?Mr.Sylvester quickly contacted us and said no more compensation. Haha! What a shameless and unrepentant businessman!
You are a shame of Kenya.
CO
35-50 years of age | Experience level: first safari
service, personalization and accompaniment to make it a unique experience.
We had an extraordinary trip, with Martha we were accompanied from weeks before until the day we started the safari and then with our guide we could enjoy, he has knowledge of the area and the animals which made us feel comfortable and have answers to our questions, the hotel Serena Mara is very comfortable and the food and amenities very good. thanks for everything we hope to repeat.
CO
50-65 years of age | Experience level: first safari
Amazing
I recently experienced an unforgettable safari in Northern Tanzania with Kanje Grand Tours. Innocent, our safari organizer, ensured seamless logistics and Jackson, our guide, added immense value with his deep knowledge of the region's wildlife. The combination of a reliable company, a knowledgeable organizer and a knowledgeable guide made this safari a truly extraordinary adventure.
(automatic translation from Spanish)
PL
35-50 years of age | Experience level: first safari
a great choice for a safe and exciting safari.
our guide was an experienced and calm man. he showed us a lot of interesting places. he cared about our safety. During Safari, it turned out that we always had the best reception in hotels.
