CA
35-50 years of age | Experience level: first safari
Budget customer service is what you should expect
Day 1 of the 7 day Safari with Jockey Tours my husband and I were picked up from our hotel on time where we were then taken to the head office which is downtown Nairobi, very busy and no parking. My husband told the driver (Peter) that I had medical issues with my back and then he was then pushed off to pay the remainder of the safari, leaving me at the 4x4 with our luggage. I was immediately told that one of my suitcases would not be accommodated and needed to be left behind. I was then forced to make fast decisions on my luggage and had no room for my special order pillow and my TENS machine (all needed for my medical conditions) settling on my much smaller heating pad and blister packs of medications that I absolutely needed for my back/neck issues. We then head out with Peter and the 7 others ( although all Jockey Tours advertising we read for the 7 day tour said MAXiMUM 6 ppl on tour) maybe if it was only 6 I could of brought all my needed medical equipment……..
Peter and the 7 tourists continue onto the roughest road I have ever been on while driven in a 30plus year old 4x4 Land Cruiser that the seat my husband and I sat in had metal springs which was felt through the worn out padding, my lap belt buckle would only 1-10 times properly latch and the truck had no shocks anywhere on the vehicle as we witnessed the driver on 3 occasions pull over in an attempt to fix the back shocks that completely broke and were dragging. We then proceeded to the night safari at Masai Mara park were during the drive thru the park, Peter who was told about my medical issues managed to hit a bump so hard that it bounced me out of my seat to the floor of the truck where I hit my left hip. Finally making our way to the tent camp, we noticed Peter to be constantly on his cellphone talking to various callers like mama and luv as I was sitting directly behind him and could see which were work and others that clearly weren’t. I only bring this up because on the drive back to the camp he almost had a head on collision with a motorcyclist, narrowly missing a fatal collision and this was the first day. Day 2 I had to miss the village walk to rest my bruised hip and sore back, I could go on about numerous other things but I want to focus on the main issues. It only got worse from here and we left the safari on the morning of day 3 after another hideous road was taken as a “short cut “ as Peter described to us because the tarmac was too long to take. This was only revealed after yet again he was reminded of my back issues and that we were done. He tried at first to say the roads to Amboseli were bad but then when he realized we were serious about leaving the tour he then tried to convince us that the roads would be that bad. Fool me once and I was in so much pain that we knew I was done. After staying in bed from the time we were dropped at 1100 until the next morning at 0630 and still unable to walk without bawling, my husband was told we would have to pay $85 USD to take us back to Nairobi to pick up our suitcase then go to a hotel that we also had to pay out of pocket since all the office offered us was a “sorry”. When we got to the hotel we went to pay with a $50 that Peter had given us that morning for a park fee he supposedly had issues getting into and my husband being nice volunteered to put on his credit card and then given cash from Peter instead. The driver (Daniel) hired by Peter and supposedly associated with Jockey Tours said he would not take that specific and only $50USD we had as he didn’t think the bank would take it…. Like I said just bad customer service on every level.
50-65 years of age | Experience level: first safari
Greenfire lodge Safari booked via the Kruger Safari Co.
Exceptional communication and management of our booking with a wonderful safari lodge recommended. All details provided via email and WhatsApp. Great experience.
50-65 years of age | Experience level: 2-5 safaris
Very friendly and knowledgeable and passionate about their work, township and people.
We went on the traditional village experience and our guide, Harrison, was very knowledgeable, well spoken and passionate about his work and how he can assist the local families and his community. The tour was a real eye opener to the harsh lifestyle for these families under current conditions and yet they were very obliging and warmly welcoming us in to their family home.
We would strongly recommend and advocate this tour in your visit to Victoria Falls as a way to directly assist those in real need.
US
50-65 years of age | Experience level: first safari
5+ Stars for The GoTouchDown team for outstanding service from start to finish!!!
Back in the fall of 2023 my wife and I were discussing travel plans for 2025 to celebrate birthday and anniversary milestones and shared our thoughts with Lucia at GoTouchDown and when she suggested traveling to South Africa for Safari she drew our interest immediately. The more information she provided, the more we loved the idea and so we decided not to wait until 2025 and booked for the first two weeks of August. Lucia and her team were very thorough in planning and preparing us for our trip.
We spent 3 days in the Waterberg Biosphere area at the Royal Morubisi and saying this it was a 5 star resort is an understatement. A beautiful resort, excellent and friendly staff, outstanding food, and terrific morning and afternoon safaris.
After the Watersberg Biosphere area, we travelled north to the Kruger NP area and stayed at the Tshukudu Game Lodge. Again excellent staff, great morning and evening safari's and a full day at Kruger National Park.
After the Kruger NP area we had three days at Victoria Falls. If you have not seen Victoria Falls, it is breathtaking and a must see. We also had a full day at Chobe National Park which started out with a boat ride on the Chobe River and then a safari tour in the park. Lots of elephants, hippos, giraffes, just to name a few.
Anyone who is thinking about a safari trip, my recommendation is to do it AND book with GoTouchDown!!!
NZ
20-35 years of age | Experience level: first safari
Eddie the Happy Chappy was an excellent guide and provided a wealth of knowledge and laughs!
Amazing trip with a very passionate tour guide, Eddie the Happy Chappy
RU
20-35 years of age | Experience level: first safari
Pleasant , punctual and friendly
We went to radisson safari tour. All our transfers were excellent, punctual and good cars. Hotel was excellent (exc. that they lost our booking , but problem was solved fast), breakfast and dinners very nice and delicious. All guides were helpful and friendly, Lamps on panoramic tour and other too (sorry I forget names).
Our safari and panorama tour were amazing. Great experience, highly recommend it.
US
50-65 years of age | Experience level: first safari
Amazing safari experience
Our safari experience was amazing. It was our first time to South Africa. A lodge rep picked us up from the airport and took us back on the day we left. We stayed 2 nights and went out on 3 safari drives. On each safari we saw so many animals up close and in their natural environment. The jeeps (buckeys) we comfortable. Our guide, Marc, was very knowledgeable about the animals, Kruger, and South Africa. The food was absolutely delicious and almost every time we sat down for a meal the animals would come to the watering hole across the riverbed - it was like watching a tv but real life and super cool.
Cabins were comfortable and cozy. Comfortable bed, soaking tub and big shower. We also got an in room massage and foot rub during our stay. The were very reasonably priced and very good.
Would absolutely return. 2 nights was kinda quick maybe would stay one more night.
We saw zebra, elephants, giraffes, lions, wilda beasts, hippo, lots or antelope varieties, lots or birds, eagles and vultures.
CN
20-35 years of age | Experience level: first safari
Meet all my expectations and beyond！
This was truly a trip of a lifetime thanks to my man Steve and our tour guide Patrick！
US
65+ years of age | Experience level: first safari
Discover Africa's expertise is invaluable. Highly recommend.
First of all, we highly recommend Discover Africa. The service they provide is invaluable. Our travel planner, Vihann, gave us expert guidance on our accommodations and tours. He arranged for all of our transports including internal flights and he even checked us into our flights! Everything went like clockwork and we had the comfort of knowing Vihann was available to us if needed. We will definitely use Discover Africa for our next trip.
Here's a summary of our trip: For our first trip to Africa, we wanted to focus on South Africa. We started in Cape Town and stayed at the Victoria & Alfred on the waterfront which is an excellent location. We went on a city tour, tour of the Cape and also visited the wine country. We had the same tour guide for three days providing continuity. Cape Town was a great way to start our trip. We then went to Timbavati Private Reserve (at Vihann's recommendation) and stayed at Kambaku River Sands. We arrived in the early afternoon and went on our first game drive. Within 24 hours, we saw the big five and much more. The accommodations, food and staff at the lodge exceeded our expectations. Next, we traveled to Sabi Sand Nature Reserve, Arathusa Safari Lodge. Our suite faced the watering hole where hippos reside plus elephants, giraffes, etc came to drink often. Again, the lodge staff, food and accommodations were excellent. Between the two reserves, we went on 11 game drives. We ended our two week trip in Victoria Falls, Zimbabwe, at the Old Drift Lodge located on the Zambezi River. The Lodge staff helps put together an itinerary from the list of numerous activites available to you. There are morning and evening game drives offered as the lodge is located in the Zambezi National Park, but we chose other activites such as the sunset river boat safari, tour of the falls, and breakfast at the Lookout Cafe. With Vihann's help, we also booked white water rafting with Wild Horizons on the Zambezi and Devil's Pool. All activities were fantastic and again, the staff, food and accommodations at the Old Drift Lodge were outstanding.
35-50 years of age | Experience level: 2-5 safaris
Exceptionally excellent services
Bluerange connect offers a perfect blend of adventure, education and relaxation. I wholeheartedly recommend them to anyone seeking a top-tier safari experience.