50-65 years of age | Experience level: first safari
Immaculate service and our trip was totally trouble-free.
Nature Travel dealt with our plans totally professionally from start to finish. All bookings for Kalahari, Okavango and the flights around the area went off like clockwork and their recommendations for lodges were exactly what we wanted.
The whole trip will stay in our memory forever and NT are very highly recommended, especially as booking direct for that area of Botswana is not straightforward.
US
20-35 years of age | Experience level: first safari
Awesome Experience!
This was my first time to Africa, I was nervous although having traveled a great deal. Kassim was a great driver and guide. He took great care of us and made sure we got to do everything we wanted and more. The sights and experiences were unforgettable! I wish I could take him with me to other countries! Highly recommended
CA
20-35 years of age | Experience level: first safari
Tour guide, Ismail, made our trip!
I personally did not arrange this safari but someone in my group who had previously been did. She said they were incredibly accommodating in making a personalized package. We had such a wonderful time and the facilities where we stayed were wonderful. They were clean, had excellent food, service and all the amenities needed. Ismail was an incredible tour guide and we were all extremely impressed at his knowledge of the land, agriculture, history, language, culture and of course animals. He made it his personal mission to make sure we saw and did what we wanted to. Would recommend 100%.
US
20-35 years of age | Experience level: first safari
Poor management, did not follow itinerary, rude, Great driver
I recommend looking ELSEWHERE before booking with Orongai Africa. I am not one to write bad reviews but my poor experience with them warrants such review.
I priced out many safaris prior to booking and specifically requested going to Lake Manyara weeks before booking with Orongai. They agreed to this and I paid a deposit down for a 5 day, 4 night safari. One week after paying for half of the trip, they sent an email with what looked like the same itinerary as we agreed upon. What I did not realize however was that they deleted Lake Manyara (despite our initial request and agreement) from the last day without discussing this with me at all. After arriving in Tanzania from Kenya (which I will give them 1 star of credit for because they were very accommodating to picking me and my significant other up from the border which was very helpful), we had to pay for the second half of the trip. We attempted to pay via paypal with a credit card which "did not go through", so I sent a second payment through paypal. Essentially, we paid 1.5x what was originally agreed upon. I have now been back for 4 weeks to the USA and despite emailing multiple times, we have yet to receive a refund for the extra half trip we paid for. I hope we get our money back soon.
Not only is their management rude sending snarky emails back and accusing us of not tipping our amazing guide (for which I take a lot of offense to because we tipped him extra for how great his knowledge and sense of humor was), but they are UNTRUSTWORTHY for changing itineraries AFTER money was already paid.
I highly recommend looking elsewhere before booking with this company. Save yourself the headache of being accused of being a bad person inappropriately.
On a side note, if you do come across a safari guide named Issac. He is really great and gave us a good experience on 4 out of the 5 days of the safari that the company took us on. The 5th day, they stated we had "used all of our money up" and could not go on the last day of the safari before the airport. Such a disaster.
DE
20-35 years of age | Experience level: first safari
Amazing Safari, wonderful Honeymoon
We spent part of our Honeymoon on the Safari by Sayari Tours.
Everything was great from the beginning to the end:
- Very good and customer oriented communication before the travel. The customer service always responded very quickly to my mails, just within a few hours, always on the same day. They were very friendly and patient. I did a lot of research before I picked this Agency. One of the reasons why I picked them was that they were not pushy at all when I just sent my first inquiry for a safari. Many other companies were pressuring me to book straight away, responding with ALL CAPITAL LETTERS, like they were yelling at me. Sayari Tano's customer service is just excellent, very friendly, very transparent, and pleasant to communicate with.
- The tour itself was undescribibly wonderful. We came with low expectations as we knew the national parks are very big, and only expected to see the wild animals through binoculars. Well, this was totally the opposite. We saw all the Big 5 and so much more from up close. Our guide, Frederic, was VERY professional, very knowledgeable and the right instinct knowing where to go to get the best view.
- Frederic was really great. He was always making sure we're comfortable, we always had enough water, he gave us all the information we needed to know about the animals and the nature without overdoing it. He had the perfect sense for when we wanted to know more, and when we just wanted to enjoy the view.
We just loved every minute of this advanterous safari (it was the first time for to sleep in a tent), and we're definitely going back to do another tour with Sayari Tano Tours.
35-50 years of age | Experience level: first safari
Fraudulent company!
I had a terrible Experience with this company in Tanzania in 2016.
Communication and booking was swift but the rest was a shambles!
Since then I noticed many were scammed thousands in booking deposits, even arrived to the country to find the company has ripped them off.
I wrote a review previously and I am writing again bc i have received emails from Bernard Kangoma pleading to suspend my review so they can operate and take more bookings and “rebuild”!!
Bernard was the Tanzania manager who inadequately dealt with my complaints when i was left stranded with 2 guides who tried to make up their own tour instead if a planned prepaud coffee plantation tour!
NO
35-50 years of age | Experience level: first safari
Will recommend Africa Nziza Odysseys 100%
Just Wonderful, The hosts goes above and beyond to make you feel really accommodated. Would definitely like to return to Uganda for a next visit. Africa Nziza Odysseys would be my first choice for tour operators. Special thanks to Bernard who was very wonderful and professional.
TR
20-35 years of age | Experience level: 2-5 safaris
Amazing experience with paradise Uganda safaris
Paradise Uganda Safaris is a young but super organisation. The staff Davillian is wonderful, attentive and great with communication. The trip planning was super, although a few really long hard drives (it is a big country), we had a super time and did SO much during our 10 day road trip. We saw Gorillas (a MUST DO experience), saw amazing game in the Safari parks, saw the wondrous Murchison, had adventurous boat trips, and did a walking safari at a Rhino sanctuary. Uganda is in much need of better global exposure and marketing as it is such a unique and beautiful place to visit. We all highly recommend Uganda as a destination and would certainly recommend paradise Uganda safaris. The trip was planned with stays at great lodges, delicious food, super service. Our driver, Musa was amazing. We felt very much taken care of in his care and we had the most interesting discussions with him and learnt so much from him.
20-35 years of age | Experience level: first safari
The best experience ever, so friendly and the best customer service.
I salute African Scenery Holidays for being top at your game in the industry. It was awesome and i would love to travel with you over and over again.
US
20-35 years of age | Experience level: over 5 safaris
Excellent trip
I had my best vacation ever and complete credit goes to my consultant Mildred. She made an amazing plan for me. Everything was excellent, I couldn’t ask for any better. There was no single occasion where I can think of any improvement. I am now planning my next Africa vacation.