20-35 years of age | Experience level: first safari
Best of Tanzania
Had amazing five days in Northern circuit safari with Luitours, they have professional team and they are well organized. Good accommodation with a lot of experiences, I would highly recommend Luitours and Safaris if you are planning a trip to Tanzania! Thanks for the trip of a lifetime that I will never forget.
20-35 years of age | Experience level: 2-5 safaris
This is one of the best safari tour operators that suits everyone because of their excellent service
They have built a clientele communication that just make everything on point.
They are there for their customers during and after the services provided..
Thumbs up for good work.
PT
35-50 years of age | Experience level: 2-5 safaris
Excellent -- fun, efficient, and no-frills -- safari, and tour operator + guide
We (couple of 41-yr-olds) travelled to Namibia last April. We booked our safari with Wild Wind Safaris. All was arranged with no fuss, fully accomodating our must-sees. Philip (the tour operator owner) knows his craft, and he earns the excellent reviews! We did a 6-day tour to Sossusvlei, Swakopmund, and Etosha. And finally when the day came... we missed our arrival flight. Nevertheless Philip was there to meet us, truly friendly service with a smile. Our driver/guide was Elvis, who was very professional, courteous, non-intrusive, knowledgeable, considerate, and proved himself to be a master safari guide - both on the road and in Etosha, spotting animals that could barely seen by binoculars (!), checking where they here heading , and meeting them somewhere they crossed the paths - nothing short of magic. This being said, this was quite a trip - crossing the deserts to see the famous sand dunes, then again to the quaint and pretty town of Swakop, to Etosha where despite being the wet season, we managed to see a lot of different animals (highlights: lions, elephants, black rhinos), quite up-close (thanks again to Elvis). By coincidence, there were no other fellow travellers on 2/3 of our trip. The transport was comfortable and sturdy, quite suitable, and the food throught the safari was good; the accomodation near Namib-Naukluft Park (Elegant Desert Lodge) was quite good, in Swakop (Stay@Swakop) was OK, in Etosha (Halali Lodge) let's say that unfortunatelly the resorts are state-owned, and run-down. We returned home with a great experience and good memories. Overall I strongly recommend Wild Wind Safaris, and will reach for them next time I'm in Namibia!
AT
20-35 years of age | Experience level: 2-5 safaris
Amazing experience with Sunny Safaris! A dream came true!
We have been on Safari this August for 5 days and did choose Sunny Safari because of its great reviews on the Internet.
We were in contact with the lovely Jessica and booked everything through her. Everything went very smooth and she offered us any help that we needed regarding our Safari Trip.
Our driver Abbas took us from the Airport to our Safari Adventure, which lasted 5 days. We went trough the Tarangire Nationalpark, continued to the Ngorongoro Crater and Serengeti. Abbas was a great driver and had a lot of experience. And we were really surprised and amazed about this German skills!
Unforgetable experience, great service & best driver! We can really recommend by going with Sunny Safaris!
20-35 years of age | Experience level: first safari
They've been very helpful and efficient from the very beginning till the very end.
The communication was great, I always got very quick replies to my emails.. I never heard about Shemeji before but I found it during my research online and trusted all the positive reviews. We are very happy customer and would definitely recommend them also for the great deal pricewise vs the great quality of the service and all the accommodation.
CN
20-35 years of age | Experience level: first safari
The best trip
I contacted nearly 20 travel agencies on the list of travel agencies recommended by the Kenya Tourism Board. Muli of Celebirity tours is the most professional and friendly one I have ever communicated with. I booked the itinerary in March. Five people were together. We packed a land tour. At first, I was worried. I was afraid of them being unprofessional or the schedule was unreasonable, but I found out that it was completely the opposite. Our driver, Joseph, has eagle-like eyes and a sixth sense of leopard. We all thought he could feel the presence of animals. We went to Amboseli, Naivasha, Nakuru, Samburu and Masai Mara, and each national park is well worth going. I highly recommend Chinese friends to choose this travel agency. If you have any questions, please feel free to contact me, I can share my itinerary and experience for everyone. And share some of the photos taken on our journey.
AT
under20 years of age | Experience level: first safari
Two exciting and delightful days in Kenia
I would fully recommend you taking this tour operator, because it was a beautiful trip!
The communication with the driver was very good, there weren't any problems. We had a nice time together.
One day we went to Mount Longonott, the other to Crescent Island at Lake Naivasha. It was a very interesting experience. We saw giraffes, zebras, wilder beasts, gazelles and many more animals on Crescent Island. Totally would go there again and book the same driver/ company.
AE
20-35 years of age | Experience level: over 5 safaris
Mara-Naivasha-Nakuru- Amboseli 6 day trip in August 2018
We came across Axis Africa through Safaribookings.com while browsing through different tour operators and went with them based on the quality of interactions we had with Lennox. This was our first trip to Africa and wildlife viewing was the main purpose and view them we did and how!
Lennox was able to tend to all our queries before the trip and organised our pick up/drop off without any hassles and coordinated with us wherever needed. He was prompt in all his interactions.
We had asked for Kikitu or Issac as our guides since they both had great reviews from visitors who wrote here. Lennox mentioned that he will try to arrange for them or even otherwise, assign us a good one as they are all experienced. Although we didn't get our requested guides, we were very happy with James, the gentleman who was assigned to our group of 8.
We had James as our driver and guide for all the 6 days. He was cheerful, professional, knowledgeable, polite, patient and gracious. We had a great time with him and were so fortunate to have sighted all the Big 5 on Day 2 of our Safari in Masai Mara. He informed us about the species, their gestation period, the number of young ones born with each gestation, hunting skills, any distinctive identification for that particular mammal etc.
Our guide gets a 5-star rating for his demeanour and efforts.
All our accommodations were catered to according to what was described in the itinerary. Lenchada camp was a rustic and comfortable stay. We had asked for a vegetarian diet for our entire trip and we always had vegetarian options to meet our requirements. Although I would suggest that they mark all the vegetarian dishes with an identifying label so there is no miscommunication.
The crescent Island boat ride via Naivasha gave us an opportunity to view some beautiful birds. The guide who took us out on boating was not very forthcoming with information about the birds and we had to keep asking him questions for him to engage with us or be audible. He could have generated far more interest from us for the birding in the time frame available but perhaps his approach was too laid back for our needs/expectation.
The accommodation in Nakuru was a fairly decent one as well. We were only there for 1 night and the next day saw some beautiful white rhinos, flamingoes, bison and birds at the Nakuru national park.
Our trip to Amboseli was quite long due to narrow roads which are shared with heavy-duty vehicles and the traffic is unpredictable. We could not do the safari on the evening of reaching Amboseli as we reached quite late. So it was the Nakuru NP morning safari and the rest of the day was occupied with travel.
We were supposed to stay at Kimana budget camp as per our itinerary in Amboseli. Although we had checked their website to look at their facilities, we saw their TripAdvisor reviews only when we were en route to Amboseli. We were quite trepid about the reviews and spoke to Lennox and mentioned that we would like him to consider a decent budget accommodation in case this one turns out to be unappealing. We were happy to go with budget camps as long as they are hygienic/clean and have functioning basic utilities. The reviews we read sort of told us that this may be difficult to find at Kimana.
We reached the accommodation and the only room available had a broken toilet seat and a flush that was hard to use, shower which was leaking water which could be heard throughout the room and the room was quite rundown. We had to express our dissatisfaction that there was no due diligence done with regards to accommodation in Amboseli and we were informed by Lennox that the other options at the last minute would cost us extra as Kimana camp will not refund (the amount quoted for a room is ridiculous considering how rundown the place is) Axis Safaris even if we don't stay and even when they can't fix any of the obvious issues with the accommodation. We ended up pitching half of the amount for our new accommodation in AA lodges just so we could get a good nights rest and not let Axis/Lennox bear all the losses even though technically they should have done their diligence on the upkeep of Kimana or found a way to mitigate their losses based on the business relationship they share with the Hotels/camps.
This was the only hiccup we faced during our whole trip. We were able to sort it out but they would have earned a 5-star rating if not for this incident.
I would suggest that Axis personally visit each of the hotels/camps/rooms and see what is on offer and then properly communicate the same with their guests. The onus is not on the guest to get information about the type/upkeep of the accommodation. Websites always showcase glossy pictures but on-ground realities might vary to a great extent and tour operators should take cognisance of that. That is what we rely on the tour operator for in a foreign country. The guests won't know exactly which hotel they will be visiting as they mention the name of a particular hotel and mention 'or similar properties' in the itinerary in most cases.
I, however, do appreciate that Lennox sorted out an accommodation in the end and the fag end of the trip went smoothly in the company of huge elephant groups and a gorgeous sunrise at Amboseli. Mount Kilimanjaro refused to appear during our stay there but hey, I know we will be visiting Kenya and Africa again and am sure Axis would find a way to put together another fabulous trip for us.
35-50 years of age | Experience level: first safari
Fun, organized and best guide I could have asked for!
My mother and I had so much fun. We had variety every day from drives, hikes, river excursions and more. Our guide was very prompt each day and made sure we were prepared for the day’s activities. He was very knowledgeable about he animals. I learned a ton! Can’t wait to visit Africa again. I would definitely use Twaha again and will be recommending him to friends!
20-35 years of age | Experience level: first safari
A wonderful trip
We planned a 3 day 2 nights safari trip to Serengeti and Ngorongoro with an additional day for visiting Old Dupai Gorge and Shifting Sands. Hamadi, the owner, was wonderful and so patient in answering any and all questions we had before the trip. Our guide Emmanuel, and the cook Haji, are two of the best people you can find. Emmanuel has been doing this for a long time so his knowledge and eye for spotting animals is amazing! His sense of humor is also fantastic and makes for it an overall fun and relaxing trip. Haji cooks delicious and also has great stories to share. We couldn't be happier to have selected Face of Africa Adventures!