CN
20-35 years of age | Experience level: 2-5 safaris
Sino Africa Safari catered to with excellence
Their delivers are amazing, excellence at every turn. Exceptional customer service, kind, educated nature safari guide (Solomon), and luxury hotels.
We allowed their agent to choose our safari in Kenya . With our only request to consider the safari we took with them 5 years ago in Tanzania (which was unforgettable)! And to try and meet or exceed that experience in Kenya
Thanks again to Mr Li, the founder and his team! always call us and care about us. Like a friend now, and forever. Recomment to anybody.
CN
35-50 years of age | Experience level: first safari
I want to go back to Africa once more!
I can't say enough about Sino Africa. It is a wonderdul company. You feel like you are like their family member. We took the Fairmont circuit tour of Kenya. Our guide was outstanding! The support services are excellent. Office always call to make sure we are good or not. Meeting Li at their restaurant is the best intesting moment, Mr Li and his family really care that you have a great trip.
All we could do was to thank them all for the wonderful experience that we had.
We would like to say - Thank you!
CN
20-35 years of age | Experience level: first safari
Five star safari experience for sure
My friend booked the safari with Sino Africa. I was kind of lazy and did not do any research on which safari company to choose from.
From the time we arrive and the time we depart from the airport, everything was super 5 star service. From the guides to the vehicles to the camps everything was perfect. Much more than I expected. Our driver Solomon was funny and knowledgeable. We were with him on safari for almost 10 days and his personality added so much to our trip. I felt that we were very lucky that my friend choose Sino Africa Safari. Overall I would recommend Sino Africa to anyone and everyone. From my deep heart, I want to come back again and with them!
CN
35-50 years of age | Experience level: over 5 safaris
Amazing Safari with Sino Africa Safari。
Everyone should visit Africa and Sino Africa Safari provides a perfect experience. They are friendly, call you everyday from Nairobi office to greet you and make sure your safari is going well. They gave us surprises sometiems and Masai people dance for us when I had my birthday on the plane of Mara!
Don’t hesitate. Go with Sino Africa Safari. You will love it!
FR
20-35 years of age | Experience level: 2-5 safaris
Terrible experience
It will be a long review, but here you'll have all the details of how it goes with Bencia africa because it's seems a bit tricky to find a good safari agency. We did a safari in Masai Mara with them in january, they sold us 15 hours and 30 minutes of game drive in three days (first evening, then full day, and last one during the last morning). We bought it 280usd (you can find cheaper in other agencies and probably with them also...) for transportation (2 ways from Nairobi), food and tent (like military ones with shower inside). First, we left Nairobi 2 hours late, so we arrive at the Gate of the park, 2 hours late the first day (of course...). The van was so old it broken down the first day 200 meters after the entrance of the park, so no game drive the first day. The second one the program said "game drive from 8.00am to 6.30pm". At 5.00pm the driver reached the exit gate, we asked why so early, he answered "it's a rule setted by the park"... And the next morning the program said "game drive from 6.30am to 9.30am", we did just one hour and then again the driver tried to explain that we were too late to continue the game drive... The driver doesn't care about the program (and passengers), so we requested the company to compensate the hours we didn't do inside the park, they sold 15hours and we did 10 !! Here start their funny answers. They first answered "the 2 people we shared the van with were happy, so the company cannot make any refund". I replied that we don't care about the feelings of the others in the van, we had a contract and nothing of it was respected. So they answered "our driver made a detour of 40 minutes, so we consider this as a compensation". Then i replied that we never asked for a detour but to be dropped on the way back to Nairobi to take a local bus to naivasha (but the driver brought us to naivasha even if i told him that we'll find a bus). Just for you to know, public transportation for Naivasha is about 1 dollar from there... So they tried to compensate the 5 hours in the park they stole us with a one dollar drive.
Then we continue to talk with them and finally they said that there will be a refund but we wait and we wait and nothing happen.
We just leave one star for George the cooker who's a really nice person and the only one with honesty in this company.
If you want more informations about our experience, don't hesitate to contact me. I have the screenshots of the WhatsApp conversation as a proof of what i write, and that i don't exagerate/inflate the reality. It's just for you to not make same bad choice than us.
US
65+ years of age | Experience level: first safari
The best safari and experience ever
It was a wonderful experience the reminiscences and experiences will last a lifetime. Your safari company did a great job planning our vacation especially Mr. Le who met us at the Airport the day of our arrival. Your magic work by staying within our budget while giving us everything we expected and more. He was a great communicator as well. I highly recommend this travel company in planning your trip of a lifetime!
The most enjoyable part of the trip was being so close to the wild animals because our guide Moses more experienced on where to spot animals at close range without going off trail. I have never experienced such a thing before. AMAZING!
CN
35-50 years of age | Experience level: 2-5 safaris
I had an excellent experience with the tour company in Oct. the guide was very friendly and the log
Communication arrangement is very good and responsive was 24 hours. The hotel arranged by the company was a very good choice. Me and my family had a memorable experience.
CN
50-65 years of age | Experience level: first safari
The performance of this tour operator was very professional and dedicated.
Kenya: still beautiful and welcoming
This was our first time to Africa. We were overwhelmed by the vastness of the country, its rich culture wildlife and complexities of its people and history. More of an experience than a holiday one thing is for sure, once you have been Africa stays with you, and you will quite possible never look at the world the same way again!
This was not only for the fact that we spent time focused on the Mara megafauna but also because in Nairobi we indulged in the 'mainstream' safari-related activities of visiting the elephant orphanage and the giraffe center.
It was all highly enjoyable and a reminder of many of the things which make Kenya a very special country in which to go on safari. We enjoyed a very helpful dialogue with the Kenyan team, Mr Le in this case, working out what we would do. The plan worked perfectly and the trip more than lived up to our expectations.
35-50 years of age | Experience level: over 5 safaris
Sino Africa professional services bring me the perfect journey
We’re very happy to choose the Sino Africa safari travel agency. The itinerary is very perfect. In Amboseli watched Mountain Kilimanjaro and Naivasha to see the hippo. The 3 days in Masaimara were the most memorable. We saw countless wildebeests, cheetahs, elephants, antelopes and hyenas hunting.The guide Lee was an experienced person , To show us the authentic Kenya.Five-star praise to sino Africa Safari
CN
20-35 years of age | Experience level: first safari
excellent experience
Sino Africa is a very good company, care about their clients. I am referred by word of mouth from my friends. They are reliable, do things fast, quotation is cheap.
Go with them, you will enjoy very much!