US
50-65 years of age
Unforgetable family trip with Big Time Safaris.
After reviewing many companies, I desired to take Big Time Safaris for a family trip, and was the best decision. Friendly staff since the beginning, Martha was very helpful (we started communicating since around November 2014). The drivers were very nice, very accommodating, the lodging was better than expected (I took a budget safari). Overall a positive experience, I will highly recommend Big Time Safaris to my friends and family, and should I desired to go on a safari again, I will use Big Time Safari without hesitation.
US
50-65 years of age | Experience level: 2-5 safaris
Top-notch service with Sun Safaris!
We've now worked with Sun Safaris twice--this statement in and of itself tells you how much we appreciated the work of this company to find us just the right safari. This company booked our last safari, and given our feedback, they were able to come up with another safari experience that would match or exceed our previous one. Across both trips, we had the most exceptional service with Natasha. We worked with her when we booked a safari to Sabi Sands in June and again Timbavati in Sept. We informed Natasha of our "must haves" and she delivered when she booked us into Kambaku River Sands. At the last minute, we had read other reviews of this lodge and which rooms to choose. We contacted Natasha about securing a riverside room, and she did not hesitate to contact the lodge. We had the most beautiful and convenient rooms in the lodge:). In terms of communication, Natasha was always very quick to respond to us when we queried her about a safari lodge. She posed several options, and with her knowledge of these lodges, offered a recommendation. She took care of our bookings and our transfers to and from the airport. We were sent the documents as soon as they were processed, and had them in hand prior to our flight to So. Af. The company is highly professional and extremely respectful of its clients. I will, without hesitation, use this company again when I book another safari or trip to South Africa. Thanks so much for the personal care and the attention to all details Sun Safaris!
US
35-50 years of age | Experience level: 2-5 safaris
Maasai Wanderings - Top notch from start to finish!
Trying to pick between the myriad of tour operators for your dream safari? Look no further than Maasai Wanderings. They were incredible from start to finish and take customer service to a new level.
We worked closely with Donna to develop our ideal safari. She sought to understand our interests, requirements (bush shower!) and budget and then crafted a safari as well as post safari beach days in Zanzibar that met our requirements. It's a bit of a leap of faith when you wire money across the world hoping that someone is there when you arrive, but it was all handled flawlessly by MW.
When I arrived, my baggage, alas, did not. This is a bit of an issue when you're going into the bush for 10 days. Even though it wasn't a MW issue the team helped do whatever it could to resolve the issue. The local team followed up with the airlines on my behalf and our amazing guide, Godwin, took me to get clothes and toiletries. My bag never showed but the MW team helped ensure I could get on with the trip and not miss out. Beyond thankful for their help.
Once we got the clothes sorted and the safari started, I can't say enough about the quality of the guide. Godwin was an amazing spotter who worked tirelessly so we could see as much as possible. He figured out our personalities really quickly and adapted to our interests. He had so much knowledge - from the tiniest creatures to the biggest. We saw the Big 5 but we also saw so many smaller animals that were fascinating and part of the whole environment. I loved this holistic view of the area.
We also did a day hike up Kili with Julius who could not have been more patient and positive. He succeeded in getting our tired, out of shape bodies up the hill - no easy task!
One of the best things about the MW guides is how seriously they take their roles. We witnessed all the MW guides stopping to pick up trash others had left in the parks. They also showed tremendous respect to the animals and other visitors in the park and focused on safety. We witnessed clients of other operators being unsafe as well as, at times, scaring off the animals by being too close. MW guides clearly respect and love the bush and want to see their clients love it the same way, but they put a focus on professionalism, responsibility and client safety. I have tremendous respect for that and their clear desire to support this environment for the long term.
MW was top notch from start to finish. Their personalized, boutique approach ensures that you will have a trip that is exactly what you want. Since for many it's a once in a lifetime experience, you might as well do it the right way. MW will ensure that happens, and I can't recommend them enough. I can't wait to go back someday!
US
20-35 years of age | Experience level: first safari
Once in a lifetime experience!
Paul is an amazing guide and truly made our trip memorable! Also his expertise with birds is unmatched! He is truly a one of a kind guide that you will learn a ton from and also have fun along the way!
US
20-35 years of age
Amazing Kili Treak with E-Trip
We had an AMAZING trek with E-Trip. Ben was extremely helpful and responsive and made sure all of our questions were answered before we left. We stayed at the Stella Maris lodge in Moshi for one night before starting our hike. It is a non-profit that supports a primary school of the same name that mainly serves children who were orphaned in the area. Teddy and the whole staff was amazing and we were thrilled to be supporting such an important cause. Didn't hurt that there were so many adorable kids running around during the day.
The trek itself (7 day Rongai) went off without a hitch. Casper and Prosper, our guides, were knowledgeable, kind, and always VERY on top of our safety. They measured the oxygen saturation of our blood and listened to our lungs each morning, which I didn't see any other companies doing. All three in our group summited, and that was undoubtedly due to the AMAZING support of our team. They even carried our day packs near the top when we were truly struggling for oxygen, and were so encouraging.
The porters were also an incredible group and really made our trip outstanding. It should be noted that E-Trip is part of KPAP (Kili Porters Assistance Project) and YOU SHOULD NOT CLIMB WITH A COMPANY THAT ISN'T PART OF THIS ORGANIZATION! Our porters were happy, well treated, and carrying reasonable (though still large) loads. Some of the other companies we saw (Zara tours, in particular) had porters that were obviously not receiving the same kind of treatment. Although many of the companies that are not part of KPAP are slightly cheaper, in speaking with the porters, it became very evident that it was not worth it to save the relative expense given what you would be condoning in doing so.
We truly could not have been happier with E-Trip. They were well organized, knowledgeable, kind, enthusiastic, etc etc etc. I truly cannot sing their praises enough and would highly recommend planning a trek with them.
IN
Awesome safari... awesome people
Given that this was our first safari, I have nothing to compare this with. But what I can surely say that there was never any room for disappointment. Right from one of the best quotes, responsiveness from Noah for the minutest of queries, Andrew (a great guy and guide) picking us up at airport to the 6 days of awesome game spotting and drives, catering to our every whim and fancy even in-spite of our constant nagging/stopping/eating, this was one of the best organised trips i have ever done. Surely would recommend Wildebeest to anybody here. They gave us everything they promised - even down to the water bottles in a cooling box every day! Thank you Noah and Andrew for making this one of the most memorable trips of our lives.
20-35 years of age | Experience level: 2-5 safaris
excellent customer service
Very efficient in answering any question, good customer service and you get what they promise. Good work
US
Bright African safaris is tops
My wife and I decided to organize a family safari to celebrate our 50th wedding anniversary and at the recommendation of relatives who had been to Tanzania a few years earlier, contacted Msangi of Bright African Safari. That was our first and probably best decision because he organized one of the most spectacular two-week adventures anyone could possibly hope for. The choices for viewing game were all superb yet each was unique with different emphasis on what was likely to be seen. Our guide Athuman was just spectacular. He drove us throughout northern Tanzania and organized our viewing, lunches, and snack-breaks for 9-10 hr days (our choice) over roads with no obvious markers without missing a step. How he navigated was miraculous to observe and while doing so pointed out all the “hidden” oft-times rarely seen, animals we enjoyed. It is no exaggeration to say we observed 50 lions, 10 cheetahs, 4 leopards (which can be particularly difficult to spot in trees), and countless elephants, giraffes, buffalo, wildebeests, zebras, antelopes of at least half-dozen varieties, and ostrich. Rhinoceros were rare because of poaching, but we did encounter a few. My wife and I had been on a superb safari to Botswana 12 year ago. We had nothing but praise for our experience, yet Msangi’s combination of natural parks, land cruiser and guide, tented sleeping facilities with superb food at every stop, could not be beat.
ES
20-35 years of age | Experience level: over 5 safaris
Outstanding customer service and expertise
They arranged my last trip to Zimbabwe on June 2015 when I was leading a group of Travel Journalists throughout Zimbabwe. I first new about them in 2013 when I was looking for a reputable tour operator to work with in Zimbabwe and since then they have always proven efficient, professional and well organized.
For my last trip I needed a short itinerary through the Victoria Falls plus a Safari in the area due to the particularity of the press trip. We needed to find specific locations, incredible photographic environments and wildlife for our travel magazines. Just to make things harder I approached them with only two days in advance as we decided to include Zimbabwe the last minute. Vayeni did a superb job considering the time they had to propose options and have all prepared for us on time. I was very happy with the service and performance of their team. Thanks to their recommendations and valuable input we managed to achieve almost 100% of the objectives we set for the magazines.
Considering my experience with Vayeni I would have no hesitation in recommending them as tour operator for Zimbabwe.
JP
20-35 years of age | Experience level: over 5 safaris
Grat safari again!!
We went masai mara and lake nakru in Kenya.
This time much of GNU could see in masai mara.
That was migration and we could see GNU passing river.
I want see and I could.
I so happy!!
Driver was good and I was so lucky.
I hope you use this company and see many animal in safari.
Good luck!!