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Go with a more experienced company!
We booked a two-week trip which included both Kenya and Tanzania after having multiple, thoroughly detailed e-mail communications with Beatus. While Kenya was smooth sailing, Tanzania was another story. After picking us from the Namanga border, we get to Lake Manyara only to be told by Beatus and his driver that his park entrance "credit card" has expired and if we wouldn't mind using our personal credit card for the entrance fees to Lake Manyara, Serengeti, and Ngorongoro Crater. I was told I would be reimbursed as soon as we reached Arusha. Long story short, didn't get reimbursed until quite literally our last morning in Tanzania and that too was told part of the reimbursement would have to be in Shillings. If you are looking for efficiency, integrity, and professionalism, this is not the company for you. Again no complaints with our Kenyan tour guide, but I felt that Beatus let us down with Tanzania. From a driver that wouldn't stop yelling down on his cell phone for a majority of our day in Serengeti to the poor hotel selection in Arusha, Beatus tried but wasn't quite successful with living up to his promises while booking with his company. Word of advice: while not mentioned anywhere in the email communications, apparently the expectation is that you google each and every hotel/camps he books you from the itinerary because specifying standard accommodation can still lead you to a god awful, mosquito infested hotel room with a piece of ROOF MISSING. And when you have a problem with that, you are told "I sent you the list of hotels with the itinerary. Why didn't you google them?" Gee why? Because I thought that's why I hired you as my tour coordinator!?! Standard accommodations, the last time I checked, involved an entire roof over my room for sure. Yes Beatus got us a better hotel upon our adamant refusal to stay at that place, but the point is that we should have never been put up there. Overall I think they are perhaps too inexperienced to put together a seamless trip but I did appreciate Beatus trying to resolve our issues. At the end though there were just too many issues in my opinion.
US
50-65 years of age | Experience level: 2-5 safaris
Wonderful day trip
Made the arrangements for a day trip to Pilanesburg via email from the States before going, and everything worked beautifully. Got to my hotel and had a message telling me who would pick me up and when. It was raining and I was the only person so I got a private tour and learned a lot about South Africa's history on the way. Excellent customer service. I will definitely book with them again next time I go.
DE
50-65 years of age | Experience level: 2-5 safaris
familiy trip to tanzania
After crossing the country by tazara train , we needed to start our safari from mbeya. Umang made a excellent and custom-made organization for a trip to ruaha and selous responding exactly to our need. Lots of great nature and animals... We've seen everything and very close. I recommend also the breathtaking Sundown at Hilltop Lodge at Ruaha. Just silence and Africa...Experienced guides, nice lodges, adventure and each park offers it's own unique experience. And the southern curcuit is not crowded. Anyway, a great experience for me and a rally good time for us as a familiy...Thanks to Umang.
NL
35-50 years of age | Experience level: first safari
Superb organisation and perfect locations
African Heart organised our safari's and the trip to Zanibar. All was very good, inclusief flights, ferry and transfers. We had a great guide in the parks; Serengeti, Ngorongoro, Tarangire etc., and saw a lot of animals. Also Zanzibar was very nice And the accomodaties, lodges and tented camps were perfectly chosen. We had a great time.
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50-65 years of age | Experience level: 2-5 safaris
Terrific trip; Sam was amazing guide that went above and beyond to give us a special trip.
Gorilla Trek helped put together a trip of a lifetime. Nicholas was extremely efficient in responding to our emails and our driver-guide Sam was more than just a great tour guide; he is a wonderful human being you taught us about his country and took amazing care of us throughout our 8 days with him. We not only tracked the Mountain Gorillas, the Golden Monkeys and the Chimpanzees, we learned about the people and culture of Rwanda. I highly recommend Gorilla Trek.
DK
35-50 years of age | Experience level: 2-5 safaris
Exceptional Masai Mara experience
We went with Tayiai Safaris to Masai Mara, and it was a phenomenal adventure.
Our guide is a Masai himself and knew the Mara like the back of his hand. We had three days in the Mara and they didn't disappoint. We got to see lions and cheetahs, we saw elephants, hippos, crocodile. We saw the great migration with more wildebeast and zebras than you can imagine. We got to see a hyena with a pup.
Our guide also took us to the most scenic views, we had breakfast on the bank of Sand river one morning and ate lunch between hippos and nile crocs on the bank of Mara river the next day.
Tayiai Safaris has my warmest recommendations, and we have already ordered our next safari with them.
US
65+ years of age | Experience level: 2-5 safaris
Awesome
Paul guided my daughter Christina and I on a 10 day adventure in Uganda which included climbing to see the gorillas. We experienced a trip of a lifetime. Paul took us to see and do things that the average traveller does not get to see and do. He is professional, fun, considerate, great problem solver and even waved his magic wand to make a black mamba appear so I could take pictures for our grandson. Enjoy your trip with Jungle Safaris. You will have a great adventure.
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20-35 years of age | Experience level: first safari
Safari of a lifetime
My husband and I had a fantastic 4 night, 5 day Okavango Delta safari with Impala Tours. Andre communicated efficiently throughout the planning process and helped us plan a safari that would work with our tight schedule. The safari exceeded our expectations -- Tshepo was an amazing tour guide who was was highly informative and experienced with wildlife (including successfully tracking a pride of 7 lions!). Both Tshepo and Andre were great fun to spend time with. There was never a dull moment! Thank you Impala Tours!!
20-35 years of age | Experience level: first safari
Experience very enjoyable and enriching. It was a fantastic week!
Team very professional , attentive and super available to help in any situation/question.
35-50 years of age | Experience level: 2-5 safaris
Even better than expected!
Very nice service! We feel at home! family space.
Dunas Safari can realize our dreams.