US
35-50 years of age | Experience level: first safari
Judith was very responsive and made herself available for all my questions.
This trip was amazing. I saw everything I thought I would see and more. My guide, Harun, was the best. His 12 years of experience put us in the best positions to see it all. He was in constant communication with the other drivers, guides and rangers to get the best views and animal experience. I felt completely safe viewing all the animals.
The weather was perfect, I didn’t have an issue with the heat at all.
All the vehicles and hotels have USB ports.
There was an over abundance of food at the hotel and on the game drives.
The hotels have appropriate security.
I booked the solo 9 day safari and don’t regret it.
Lastly, Harun knows EVERYONE! It was such a pleasure to see him interact with all the people in the towns, gas station, entry gates and on the safari. He always asked how I (and my family back home) was doing and what animals I wanted to see for the day.
There are many options for safari, but my experience with Kojuu, Judith and Harun was 1st class.
US
Caring, Passion, FUN
We had an excellent safari with Abdul and Serengeti Clearity! We started in Kenya and booked with MeekTrails (sister company) as companies cannot cross the boarder and work. MeekTrails and Serengeti Clearity were in constant communication so everything was flawless. So much logistics goes into these safaris and they handled it professionally. We had issues with the Tanzania online visa not working correctly, but not to worry, $100 USD PP and only 15 minutes you can complete at the boarder. The boarder exchange between the 2 companies was excellent. We truly didn’t need to think at all.
Abdul made us feel right at home making sure we had everything or needed anything. He really is there looking after you. Professional guide, there to answer questions and most importantly knows the roads like the back of his hand. He has been a safari guide for almost 15 years and knows every turn & road in the Serengeti & Tanzania. The roads in Tanzania are poor, however Abdul handled the roads like a champ. Ensuring safety and care of his clients. Having a WiFi hotspot & charging outlets in the 4x4 was a big plus.
Safari Days are LONG, and lots of time spent in the 4x4. Abdul always ensured we were comfortable, and maximize our game drives. These drivers work looooong hours driving on these poor roads and have to be exhausted but they do not show it at all, and really want you to expedience the beauty of their country.
There are 100s of safari companies, and I would not hesitate to book with SC again. Abdul was fantastic and took excellent care of us!
50-65 years of age | Experience level: 2-5 safaris
happy with the whole experience, except for handover at the end which was very poor
We were happy with the pick-up arrangements, although our contact was late arriving at the airport and the vehicle was good (there were a few minor problems but given that we were travelling on bumpy, gravel roads this is fair enough). The accommodation ranged from good to excellent and the country itself is really spectacular.
However, the handback at the end was dreadful. I had a lot to do in Windhoek, including looking after a young child. The handback time was delayed which necessitated me hanging around my hotel and, when someone eventually turned up there was no apology for the inconvenience I has been caused. The representative then tried to charge me an exorbitant sum for not returning with a full tank (fortunately I had photographed the fuel gauge at the start of the trip which showed it had been handed over half-full). As the full gauge showed 60km less than we had started she then tried again to charge me an exorbitant amount to make up the balance (I went to a petrol station and filled up with for 25% of the price she wanted). Given the very large amount of money I had spent with the company and the generally positive experience we'd had, this was a very poor way to end the trip . We will return to Namibia but not with Secret Namibia
CN
20-35 years of age | Experience level: first safari
hakuna matata
Nice safari Nice guide Jimmy.Jimmy toke great responsibility for us he helped us find great wild animals
DE
35-50 years of age | Experience level: first safari
Don't recommend
Hi , I just finished my trip with Native Afrika voyages on sep 2nd week and unfortunately it was not great . Even though our driver cum tour guide was very knowledgeable and friendly, the office team messed up our itinerary. We had two day game drive in masaimara, which they cut short into 1 day without our knowledge.
My husband and I, submitted our initial inquiry to Native Afrika voyages(NAV) via safaribookings. After our enquiry , we were communicated via email by the NAV team . After multiple round of email conversation, we received the final itinerary as pdf and we paid around 25% to book the trip with the confirmed itinerary. On the day of travel, we were picked up from our hotel ( 30 minutes late) and the NAV travel consultant tried to brief the itinerary while we were enroute to National park. Unfortunately we didn't check our itinerary against the day to day briefing by consultant. Little did we know that they changed our 2 day game drive in masai mara to one day . Please note that one day entrance fees to masai mara national park is 200 dollars per person . We were two and they didn't even inform us via email about this change in itinerary for which we had already paid. Who changes the already confirmed and upfront paid itinerary on the day of trip ? When I asked about the 2 day masai mara visit , I was asked to pay extra 400 dollars for entrance fees. I tried to address my concern, but somehow they didn't want to talk to WOMAN , instead he wanted to talk to my husband to get his opinion. Whatever excuses they are going to provide as a response, please think before making a decision. If you have already paid, please validate the itinerary once again before paying the remaining amount. I didn't get my 400 dollars back. I don't want this to happen to anyone else. Hence a lengthy post.
I was told on the last day of the trip that they will look into this issue and get back with a solution . I didn't receive any response so far.
FR
35-50 years of age | Experience level: first safari
Amazing experience
I can say that I had a wonderful experience with Informative African Tours for my very first safari. Our guide Balthazar, a Massai native, is a very good driver and knows very well the best routes to spot the animals. We were lucky enough the first day to meet 4 cheetahs, 3 cubs, 2 lions and a leopard all this in a 2 hours span. Also Balthazar is very respectful about the nature and the animals. I choose the 3 days safari option including Serengeti and Ngorongoro crater and on site camping. Both camp sites are well equipped and even have hot showers (I wasn’t expecting that much luxury) !!! Food was also good and enough for each meals. Transportation was also very smooth (pickup in Arusha before safari and drop off at Kilimanjaro airport after safari). I can definitely recommend Informative African Tours if you’re looking for a reliable company to plan you safari.
CO
50-65 years of age | Experience level: 2-5 safaris
It has been a very sad experience
We have had a very sad experience. We booked and full paid our 12-days safari, mores than two weeks ago (7500 dólares).After that, the company hardly answer our requests. Yerterday (one day before our trip) the owner, Haron, wrote US an email saying: "...we are unable to provide the services... We assure that we will do everything possible to proceso your refund". Right now i am at the airport as we cannot change our economic ticket. We will arrive to Nairobi tomorrow night. However we don't have Even a hotel as we has paid including the firts night at Nairobi. The owner now did not answer neither emails nor WhatsApps or calls. We plan go to this safari, before an academic conferece we where invited to present results from our research. We are from Colombia, so we Will have a long and very sad and disapointed trip. We have receips of the tranfers from our bank and the receipts the company send as prove of our payment. However they did not answer US. We do not know what to do.
DE
20-35 years of age | Experience level: 2-5 safaris
Really cool and adventurous Safari!
Really amazing and interesting Safari with good guides which managed to show us a lot of diverse animals. Would definitely recommend!
BG
35-50 years of age | Experience level: first safari
Beyond amazing experience, knwoledgable driver and above and beyond attitude
Don't look any further to choose the best company to do your safari! Moses and his team were beyong great from the organisation to the tour itself. We did 2 days in Tarangire and Ngorongoro private safari and we were able to see so many animals ( elephants, lions, zebras, wildebeests, many birds, hippos and even rhino and so many more). Our guide, Alfar, was very knowledgable, friendly and really great during the entire trip. On our way to the airport we got blocked on the road due to some protest by Masai people and Moses and Este from his team managed to hold the plane for us which was amazing. If I could give them 10 stars I will. A lifetime experience that we will never forget. Thank you, Kiliclimb
US
65+ years of age | Experience level: over 5 safaris
Delivered on the experience and made it memorable!
The Mzansi Experience was just that...an experience to enjoy. It included a 4-Day Okavango Delta & Boteti River Tented Safari package. On Day 1, arrival, we were to embark on a 2-hour sunset Mokoro canoe safari, but dry weather conditions have the Boteti river dry. Instead, they arranged for us to visit a nearby local village and become familiar with local villagers and customs, etc. However, upon arriving at the village, gates were closed and most had gone into a nearby town. Our driver/guide (Kay) was most resourceful as he located an elder lady who was happy to talk to us. Chairs were set out in a circle on village grounds, as she began to talk, other male elders joined, as did some children who sat on the sandy ground. Great afternoon. Day 2 involved a ride on a Makoro canoe up the Okavango river, which allowed us to glide through the river, seeing hippos, elephants and more. Day 3 was a Game Drive on a 4x4 open air vehicle to Moremi/Khwai Reserve, which is in the northern fringe of Okavango Delta. Saw a multitude of animals, including lions, leopard, elephants, zebras, etc. Day 4 was relaxation and headed out. Boteti Tented chalets were comfortable, food in small restaurant was always served to us at 7pm, firepit was nearby. Staff at Boteti Tented Chalets were all very polite and accommodating. We met 2 other couples from Australia that joined us on this 3-4 Day adventure, which made the experience even more memorable.
