US
35-50 years of age | Experience level: 2-5 safaris
Tanzania & Kenya safari
Good pricing and a pleasure to work with.
Safari hub delivered a trip of a life time within our budget. I will recommend them to family and friends.
AT
20-35 years of age | Experience level: first safari
WHAT IS HAPPENING?
Safari is supposed to start on 29th August, trip got cancelled today. What is happening? What is there to be done? What are all of you doing now? How and where to apply for a refund and how can we make complaints at the police?
Shame and horrible treatment of tourists.
35-50 years of age | Experience level: 2-5 safaris
Amazing customer service team on the ground
Their understanding of the timing and locations of where the animals were, was useful as we managed to see the big 5 animals, especially the leopard which is rear to see. Thanking you all for such a wonderful life experience we had. Tarangire and Zanzibar was an exceptionally historic for us.
US
20-35 years of age | Experience level: 2-5 safaris
Africa Safari Holiday
We were able to travel in our own vehicle without the constraints of a group for a good price. I had researched independent travel companies and safari group holidays, but I couldn't find what I was looking for until a friend recommended Safari hub. After speaking with them and getting decent advice an itinerary was created and off, we were. No regrets - a memorable trip.
US
35-50 years of age | Experience level: over 5 safaris
Nice planning
We were travelling for our first time to Africa for our first Safar adventure, we were very excited and yet nervous at the same time as we didn’t know what to expect. Months of planning and help from Alice we finally decided on a package that would suit our budget. Despite all the ups and downs and changing circumstances Alice was patient with us and in the end delivered a fantastic service worth every penny.
CZ
20-35 years of age | Experience level: 2-5 safaris
Follow up on awful February safari, Contacted by Lilian, turned out to be more games
I will be brief this time. We were contacted by Lilian who wanted to apologize for what she did. She was asking for forgiveness, that she had learnt her lesson. It really didn't mean much to us because the damage had been done, ruined safari, stuck with driver, all that, not showing up to the police station. She said she would refund the money in full on the condition that we remove the reviews so the group something was up. We told her at least half of the amount because we are not cruel people to demand the whole amount, and based on the circumstances of our ruined safari, we were being unbelievably fair. She went on about how hard things were and of course we are human and were ready to put in a word for her attempt to right the wrong. She offered to give 300 dollars to take down the reviews and for our group of 7 is 42 dollars per person. a fraction of what we had to pay extra on those few horrible days. We weren't gonna start haggling over how much lower we could go but the haggling started again. It was simple, pay the refund she wanted to pay then we put in a good word over the attempt to right the wrong. She mentioned she had a few clients coming in August and that would help her get the money for refunds, (That is the excuse she will use to let you believe she will fix things). She sent the 300 dollars and asked that we remove the reviews??That wasn't even what we had agreed on but then she said that in her own way it was "giving us the money for park fees". She then said her conscience was clear since she had finally given us the park fees.How absurd!!! The other twist was that she had the rest of the money actually and that she would pay it in full only if we removed the reviews. We were done with the games and we told her she could run her business however she liked. I said i would write this here to which i received the reply "I have an alternative I will just pay $300 and have a new website"."Write as many reviews as you can my dear". She has quite the taste for mockery. It seems she has done it again to other tourists so avoid Lians Travel.
CA
50-65 years of age | Experience level: first safari
A Great Adventure, Back to Nature
It was the trip of a lifetime.
Dennis promptly answered all my questions before booking and was true to his promises throughout the trip.I was picked up from the hotel on time and joined the other 5 members of the group. We were lucky to have Simon as our guide who made sure we saw all the Big Fives and many-many more animals from real close. My favourite ones were the elephant families with their babies in Amboseli Park.
I highly recommend taking this fantastic trip that you would remember for the rest of your life.
CH
under20 years of age | Experience level: first safari
4 outstanding days in a wonderful park with a great guide.
The service was always great (Always good food, enough to drink, big knowledge about the animals inside the park). We saw (for europeans) many unorthodox animals, as our guide understood it to find them (especially the lions by footprints). The safari tour with the open roof car was just an unforgettable experience and i would totally recommend it.
NL
20-35 years of age | Experience level: first safari
Absolutely amazing!!
Our safari in Tanzania (Tanzania Highlight safari, 6 days/5nights) was absolutely amazing! Calvin, our consultant was really helpfull and answered all our questions before the safari starts. on the day the safari started, Calvin was there for the briefing and waved us goodbye. On return Calvin was waiting for us again and took the time to hear our stories. Then arranged a taxi for us to our new accommodation.
During the safari we had our guide Peter. He was definitely the best guide you could wish for!! With his 8 years of experience he managed to find the big 5 flawlessly. Peter told us a lot about the parks, life in Tanzania and nature. He took the time so that we could take the perfect photos and made us feel at home. If we ever go back to Tanzania we will definitely book at SafariHub !!!
DE
20-35 years of age | Experience level: first safari
Booked 2 nights Safari at Masai Mara with them
Very organized, very friendly and professional staff. The tour was great, everything was as planned.