50-65 years of age | Experience level: 2-5 safaris
Review about Tarangire National Park by Desley
It was very very popular with lots of vehicles at each attraction
50-65 years of age | Experience level: 2-5 safaris
Keep it up I would love to see better services..
The nature preservation all around is perfect, the tour guides friendly, knowledgable and reliable. This made the visit worthwhile.
More improvement required on catering services and utility services. Weldone to you all who made our visit quite memorable.
35-50 years of age | Experience level: first safari
It is the budget safari you are looking for.
Communication was fluent with the operator. They write to you via WhatsApp as soon as you book and they set up the pick-ups with you.
Accommodation is what the pictures show you.
Food is their weakest point, below expectations. They can improve the food.
From the offer they have, they did not fulfil to light a fire even when we asked to.
Great, one of the staff is cool. Overall, friendly staff.
They seem to appreciate the tips a lot because they start talking about them since the very beginning.
If you book more than one tour through them. They will give you a cool discount.
CN
20-35 years of age | Experience level: first safari
Disappointing Safari Experience: A Detailed Feedback
I'm glad our Safari trip has concluded, but there are a few points I want to give feedback on.
1. The contract mentioned a full-day Safari, but what Patrick provided was not a full day. Patrick took us out daily from 8 AM to 4 PM, or from 8 AM to 12 PM and then from 4 PM to 6 PM. He said this was the park's requirement. However, as far as I know, other drivers booked through your company were out from 8 AM to 6 PM, or from 7 AM to 12 PM with lunch in the park and then from 4 PM to 7 PM. This does not align with your promise of a full-day Safari.
2. Patrick drove steadily and had a good attitude, but he wasn't good at spotting animals. He always waited for others to find the animals first, and then he would follow. We didn't get to see the leopard we wanted to see.
3. On the last day, we returned to Nairobi with a flight at 6 PM. We arrived in Nairobi around noon and wanted to go to the Maasai market to buy some things. There was enough time, but he insisted on taking us to another shop we didn't want to go to. He was unhappy when we insisted on the Maasai market, saying it was unsafe and that maps were useless. In the end, we went to the market he suggested and bought some overpriced souvenirs. I don't know if there was any commission involved, but it left a very bad impression on us.
We chose your company based on your reputation in China, but I didn't expect such an experience. I wanted to give honest feedback and decide whether to caution other Chinese friends about choosing your services.
MY
20-35 years of age | Experience level: first safari
Professionalism of the Tour Guide
Overall experience from the tour agency, the reply on pre-sales is in advance. They patiently designed the all needs and wants of the customers. But the experience during the safari with our tour guide+ driver, I think the professionalism will need to improve, they are always late, I can understand the traffic issue in the cities, but as a driver you will need to know the prediction and arrive earlier to keep the customer satisfy. Due to our late reservation, we did not manage to book a nearer safari hotel in masai mara, thus we not able to got the chance to go on the center of mara triangle, suggest the tour agency if so, please arrange the tour to enter to deep middle of the safari earlier, but not keep taking round at the outside area.
IN
50-65 years of age | Experience level: over 5 safaris
Missed Lions & Hyenas
Was so excited to visit Nyerere NP Tanzania, but was a bit disappointed as we could not spot even a single Lion, Leopard or Hyena in 3 day safari. I was surprised to find a fresh dead deer, with no vultures in sight. Although, there were a lot of Hippos & elephants, but even Zebras & wild beast were not easily spotted, adding further to disappointment. Yes we saw a lot of Giraffe, baboons & impala. Keeping in view the history, reports & size of Nyerere NP, it was just an average visit. No lions, no tourists attraction.
CA
Experience level: first safari
Not listened to, safaris cut short despite my requests.
Very disappointed with the guide David in Tanzania. Did the Manyera park safari quickly. The guide did not stop at the sight of animals and even less in time for my photographs. Transport time too long which shortens our safaris. It does not overtake heavy vehicles and maintains 40-50 km/h and necessarily reduces its speed on slopes. Parc Manyera was very quick. I had to ask him if he was in a hurry because he was driving 40km/h in the park and wouldn't stop when he saw animals. He walked back slowly to the entrance of the park to take another path. To finally turn back this way quickly and return to the entry point because he had to leave at 6 p.m. No satisfaction for this outing which was agreed in the contract with Tours Chanteclerc. A visit with the boss of Classic journey informing us of the tip to give to the guide at the amount of $20/day. In addition, no one was at the designated restaurant of the head office, I received a spaghetti with tomato sauce instead of a pizza ordered. Unnecessary meeting in my opinion. I don't need to be told how much I should pay a guide and especially when I'm dissatisfied
The guide in Kenya (Moise) was excellent in every way. Very much appreciated this guide. He also deserved an excellent tip from me.
SK
20-35 years of age | Experience level: first safari
Not the best experience
We did 10 days safari tour in Kenya and Tanzania. The tour itself is provide by Super eagles travel and tours, but the part in Tanzania is provide by another company in our case it was 7 wonders.
The part in Kenya was good, nice guide he did his best to show us as much as he could during the safari, good accommodations, good food.
But the part in Tanzania was horrible.
- they forgot to pick us up on the first day in Tanzania, we were waiting for 3 hours at the reception, they didn’t let us know about departure day before we had to ask at the reception about departure, rest of the group had to wait for us whole day, it made them nervous and angry and because of that the atmosphere in the group wasn’t friendly everyone was complaining about something
- during safari our car broke down(what we understand, it can happen), and they were repairing the car for 3 hours, they found three different problem with the car which had to be fixed and we don’t think so all of them happened in the same moment it means there is a lack of car maintenance, instead of repairing the car for long time they should solve the situation by another vehicle and tour should continue by the schedule, due to delay our way to campsite was during the dark and we came to camp at 10pm, we didn’t eat for 9 hours,
- on every stop like entrance to the parks and so on, we waited for sooooo long everywhere compare to other cars
- our guide didn’t even have a radio to communicate with other guide in national park, due to that we didn’t see what we could
We recommend super eagles travel and tour, but just the tours provide only by them.
US
20-35 years of age | Experience level: first safari
Bumpy start but great execution
The trip started as planned. I received help straightening out my flight and required documents for 30 dollars a person. The transfer ride was on time but cost 15 dollars coming from a few minutes outside of Nairobi (a rip off). When we arrived at the bus, it was filled completely and somewhat squished but as expected. Before leaving, the tour group notified me that I had an unpaid balance and when going to pay my 75 dollar balance (flight help for two people and a transfer fee), I was told that I owed an additional 50 dollars because they forgot to add a surcharge on the credit card I originally paid with. Arguing over this delayed the start of the trip by about an hour and left everyone frustrated. After leaving, everything was smooth again. The guide was friendly, made sure we were comfortable and had everything we needed. We stopped for self serve lunch at restaurants and were provided food but not drinks. When arriving at the park everyone’s passports were collected and taken out of sight for over ten minutes for check in. That was alarming, but worked out. Our tented cabin was double layered and did surprisingly very well keeping out bugs and rain. The room had a full sized bed and a twin bed, both canopy styled with netting to also keep out bugs. We had a bathroom with a flushing toilet, but the shower nozzle didn’t work. Also coming during a rainy season meant black outs and inconsistent WiFi access. Our things seemed to be left untouched when leaving for the safari run. The guide was enthusiastic and dedicated to finding all the interesting scenes. He made sure to get as close as possible and made sure we had the best angle to see everything and get good pictures. He gave brief synopses on the animals and answered all our questions. He was a fantastic driver and knew his way around the park and how to get through the muddy patches without getting stuck. I would definitely go again but I would pack tons of my own snacks and liquids, and I would pay for everything in cash and refuse any additional services.
SG
20-35 years of age | Experience level: first safari
Life trip but with dissatisfaction and disappointments
The pre-communication with Morning Star was very smooth, they finally customized a 10-day itinerary according to our ideas, we enjoyed most of the time in these 10 days, thanks for this;
The downside is that the problems with the vehicle happened 3 times in the 10 days and we had to change the vehicle twice for that;
What's even more uncomfortable is that when I expressed that I were not 100% satisfied with the trip, they directly recalled and deleted the link to write my review which had been sent to me already, even though I asked them for sending me the link again at least 2-3 times, they always tried to procrastinate and refuse, that’s unacceptable and directly affects my final evaluation.