DE
20-35 years of age | Experience level: 2-5 safaris
Lovely Safari with some minor problems
I did a Safari with TripAdvisor Africa in August 2018. The safari included one day in Tarangire, two days in the Serengeti and one day in the Ngorongoro Crater. I got the contact details from the Tour operator, who always tried to help me through the problems who occured during the trip. The Tour operator is placed in Nairobi and has an operator in Arusha. The operator in Arusha was SafariBookEvolution. I can just advice you to tell the operator, not to use this guy. The first problem was he was not picking me up at the airport. I took a taxi instead which was quite expensive. TripAdvisorAfrica refunded that taxidrive in the end. The pick up for my travelmate did not work as well, even if I had telephone contact to the nairobi office. The operator in Arusha was out of control...
The morning the safari was taking place we were carried to an athiopian coffee where some people were sitting. The operator from arusha did not say hello and he was sitting at the neighbortable all the time. When he came to us he was offending and wanted to see the money right at the beginning. I told him, thta I do not do that and them he was telling me that I can go away. I kept cool and when I saw the safari car everything was fine. I guess Tripadvisorafrica quitted the contract with that operator afterwards. I was still able to stay in contact with them all the time, which gave me a better feeling. The safari itself was super great, we saw many animals and we had the best driver ever. Thanks brutus. The cook was great and the tents were in a good shape. The car was cleaned before the safari and I felt way better when we let that guy from safaribookevolution behind us.
After the safari the transport failed as well, but that was obviously and we were already prepared. We also got a refund for that.
In conclusion I already recommend that company two times. They are always there for you, you can stay in contact and they are thrusty. If something failes, they will refund you with the whole amount of money and they are paying the fees for the bank as well.
I was unlucky with my operator in arusha, but I would book with tripadvisorafrica again, but I would ask him to choose another operator in arusha instead of safaribookevolution.
35-50 years of age | Experience level: first safari
Organized, efficient, and extremely pleasant!
We had the pleasure of planning our African safari trip with Kathi Simon. From the very beginning we knew we were in great hands with Kathi. Since this was our first time visiting Africa, we had A LOT of questions. About what we should see, where we should go, accommodations, etc. Kathi was extremely responsive and patient. She answered all of our questions in a very quick time frame and provided us with great detail. We felt going into our trip that we were more than prepared for everything--which really set us at ease.
The tour she created for us exceeded our expectations. The accommodations and our activities were exactly what we wanted. The hotel and safari camp staffs could not have been nicer and more welcoming. When we arrived back at the Cape Grace Hotel in Capetown after our day of touring, the staff all welcomed us with "Welcome Home."
We had a fantastic tour guide, Rhys, for Cape Town and really felt like we were part of the culture!
At our safari camps, we had lunch every day with the giraffes, elephants, and gembocks!
At the Sabi Sands camp our ranger Ronny and tracker Mike went above and beyond for us--they asked us exactly what we hoped to see. On our last day we raced across Kruger and found the African wild dogs! We were riding right beside them in our jeep! We also saw 200+ cape buffalo all come to the watering hole. How magical!
It truly was an experience of a lifetime and I cannot thank Kathi enough for listening to us and planning this amazing trip for us!
CA
50-65 years of age | Experience level: first safari
Exceptional service, phenominal experience
Our 3 week tour in September included my husband and I and my sister and brother-in-law and we spent approximately a week in Kenya, Tanzania and Zanzibar. Our interaction with Classic Journeys started long before our actual tour. Charles and Newton were extremely prompt and thorough in responding to any enquiries or issues we had. Their expertise and commitment to customer service was stellar. They were there and always available to ensure that every detail of our 3 week tour ran smoothly -- which it did; not a single hick-up. From the time that Matthew picked us up at the airport, we knew we were in good hands. Because there were four of us, we were able to splurge on a private land cruiser and guide for the safari portion of our tour. I would highly recommend a private vehicle because that way you are not climbing over strangers to get a photograph of an animal. The guides, Sammy in Kenya and Jonas in Tanzania were exceptional. Jonas, in particular, went out of his way to ensure that we saw the things we wanted to see. His extensive knowledge of Ngorongoro Crater and the Serengeti was evident, and his knowledge of the animals and their behaviour made it possible for him to anticipate where the best viewing spots would be. Jonas spent some very long days with us on game drives (in some cases 12 - 14 hours), and the drives were never disappointing! Rather than racing from one spot to the next (like a lot of the other jeeps), Jonas's approach was to "watch and wait". As a result, we were able to see a cheetah hunt a ghazel, a lion stalk and hunt a zebra, and 3 massive river crossings of wildebeests and Zebras across the Mara River, as part of the Great Migration. Those were experiences that will last a lifetime. And yes, we did see (and have hundreds of photographs) of the Big Five. The illusive rhinoceros, we saw on our last game drive, thanks to Sammy's persistence in finding one of the few remaining rhinos in the Massai Mara. I got a chance to see lots of lions, so I went home happy! Both Sammy and Jonas were very respectful in how they approached the animals, which was not always the case with some of the other tour company jeeps we encountered. The lodges that Charles and Newton had selected for our tour were incredible! Each one offered superior accommodation and excellent food. All of the rooms had spectacular views. A "glamping" stay at the Chaka Camp is not to be missed! But, the most amazing spot was the Tulia Unique Beach Resort in Zanzibar, a small boutique resort and spa that offers world class luxury. Thank you Classic Journeys for making this trip of a lifetime possible -- it was an experience that exceeded all of our expectations. We would heartily recommend you to all of our family and friends.
CH
20-35 years of age | Experience level: first safari
Saved our Safari
Mama Savana managed to literally save our Safari. Beforehand we were cheated by another Safari company and were stranded in Nairobi. We had to book something fast if we wanted to continue our holiday. This is were Alex from Mama Savana comes in. We contacted the company via Safaribooking and Alex called us within an hour. He organised everything in less than a day and the next day we continued our Safari. We had a wonderful Safari with the Agency and our guide/driver Hassan was a gem, he respected the animals space and had a lot of knowledge about the wildlife. If we had an issue Alex would sort it out even after office hours. Mama Savana did let us forget our bad experience and created a great experience for us. Great Agency! The next time I am in Kenya/Tanzania I will definitely book with them again, Top Service.
under20 years of age | Experience level: first safari
Fantastic trip learning a lot about the animals of Africa!
It was a great trip from start to finish with a fantastic guide who knew what he was talking about. Great views and an amazing chance to see many animals. All processes from when we were booking to when we were on the tour were great and smooth. We will definitely book with them again!
IT
20-35 years of age | Experience level: first safari
Really good organization. From picking up at the airport to the safari itself!!!Recommended!
The whole safari was amazing. The agency provided me help also in accommodation the first night before the start of Safari, taking also care of the others luggages I didn't need during the safari. Tha safari was amazing, we saw all species!!!! big 5 and more. The guide was helpful in recognizing species and in giving us some explanations - not so many detailed but useful in general. The first accommodation in the camp just outside masai mara was wonderful - as living close the savanna. The second accommodation at nakuru was perfect about the quality of theroom in the hotel, but food and general organization in the hotel was really scarce! Anyway, the beauty of Nakuru lake with rhino and flamingo definitely didn't make us think about.
Strongly recommend this experience and this agency!
35-50 years of age | Experience level: 2-5 safaris
A truly a memorable Experience
We, family of 5 took a safari with African Sermon Safaris and it was truly a memorable experience. 7 nights both in Masai Mara and Lake Nakuru.We were so pleased with how the entire trip was professionally managed. One of the most amazing part of the trip was the driver Kabiru, who was also our tour guide. He was fantastic and a very knowledgeable guide with lots of information about the wild .Thanks to him we saw all the big five .Nothing comes close to seeing this animals in their natural setting--in the wild. We will never forget this. Also we thank Daniel who managed the entire trip so well and was very helpful all through. We highly recommend African Sermon Safaris to all.
LU
20-35 years of age | Experience level: first safari
Really good Tour Operator!!
I had a best time in the safari! thank you to the Tour Operator Karibu Safari In Kenya. They did a great job, the communication was good since the beginning by email or by phone until the end of the safari.
After the safari i left my luggages to their office, and I had the chance to visiting Nairobi with one of a person of the agency, she did very good and did know very well the history and the momuments of the city.
Then, they ordered a taxi for me and drove me to my hotel at the airport. They did not charged me for these (visit of the city and taxi) which was very nice from them!!
Thank you Robert and all the staff members there were very kind and helping me with my luggages anytime. I do recommend the Tour Operator Karibu Safari In Kenya!!! :-)
FR
20-35 years of age | Experience level: first safari
Incredible trip in Tanzania thanks to Lion King Adventures
First, many thanks to Anna for her professionalism and her availability (even during the night, when I was scared about the noise in my tent with the animals ahah)
With my dad, we did a 3 days safari (Ngorongoro and Serengeti parks), It was incredible with Halifa, Suleiman and Youssuf, the perfect team ! The 4x4 was perfect, very comfortable, the equipment for the camp was very good et the food was tasty !!! Thank you so much for these unforgettable 3 days.
We also did a 1 day trek to the Kilimandjaro with Saladinim, it was an incredible day !
We couldn't have asked for a better tour operator ! Asante sana
CN
20-35 years of age | Experience level: first safari
Excellent service
It was a great safari experience with Bison Safari team! Everything was well organized and met all our expectations. Special thanks to Maggie for providing such a detailed information on our trip and always replying in a short time to all our questions, and of course special thanks to our guide driver Evans for a wonderful safari experience! Highly recommend this company for safari trips!