35-50 years of age | Experience level: first safari
Fab from start to finish
From receiving a speedy reply to my initial enquiry, to answering my endless questions, nothing was too much trouble for staff!
We were collected on time by our brilliant guide Hoppy, and had a smooth transfer from Johannesburg to Kruger Park in a comfortable air conditioned bus....the icing on the cake was finding out we were the only ones booked on the 5 day Safari & Panoramic Route, allowing endless flexibility for husband to keep shouting, 'can we just stop here', 'what's that bird', 'can we just go back a bit to get a picture'!!
We stayed at Sabie River Bush Lodge, Skukuza & Satara rest camps in Kruger Park, before our final night in Hazyview. Each move was well planned, plenty of time for rest stops and never felt rushed. The monkeys at Satara were absolutely fascinating and very inquisitive! All the accommodation was clean with most things you would need for your stay. The travel back to Johannesburg allowed time to take in scenic stops for more fabulous photos, taking in the green contrast of the mountains after time spent in the park.
We were lucky enough to see lots of animals and birds (not the elusive rhino), but did not go with any 'must sees' being mindful these are wild animals and anything is a bonus! The experience of watching them moving freely in their natural environment has provided us with memories that will last a lifetime.
Our guide Hoppy clearly loves what he does, and nothing was too much trouble. It was a nice touch having an early morning coffee together before we set off, and great to chat over our adventures when we all met up for an evening meal. The only downside was coming home and having to go back to work to save up and do it all again ;)
I would thoroughly recommended Wildlife Safaris - and indeed already have to colleagues, who I hope will book with you for their bucket list holiday!! Thank you once again, it was everything we had hoped and more.
DE
50-65 years of age | Experience level: first safari
Fabulous
We were a group of 6 and updated and revised the tour with one nice stop at wild serengeti camp. John did assist in organising the 4 day safari very well. We arrived one night before, so we could start jointly after breakfast. Our driver and chef did a great job. We visit Tangere, Serengeti and the crater.
CN
35-50 years of age | Experience level: first safari
excellent
excellent guider and unforgettable experience . Zack is very good and I will recommend him to my friend!
IE
65+ years of age | Experience level: over 5 safaris
Just excellent! I would highly recommend them to organize your trip!
This company is personable, very prompt to respond to queries and receptive to any suggestions. It was a pleasure to have them organize this trip and given the chance I would use them again
CN
35-50 years of age | Experience level: first safari
Zack is a professional operator, always Can find us wonderful view to see the animals.
Good safari travel schedule, professional
In finding good animals, and find us the good view of the animals.
CN
20-35 years of age | Experience level: first safari
Quick reply, friendly, good service
I'd recommend this agency because the total experience is very good. Our guide Lucas is very experienced and friendly. We saw a lot of animals including all 5 bigs. And our accommodation is beyond expectations.
CN
35-50 years of age | Experience level: first safari
They are thief!!! We have been victims of a scam during our trip to Kenya. Do not book with them!
We have been victims of a scam during our trip to Kenya, and we need urgent assistance.
Our group of seven people from China arrived in Kenya on October 1st. Prior to our arrival, we booked a local tour with a company called Madukha through Safari.com. Upon our arrival, we paid the tour operator in full, a total of $12,090, as agreed.
However, during our stay in Amboseli and Nakuru, we discovered that the tour operator had not paid for our accommodation or park fees. They claimed it was due to a bank transfer issue that prevented them from making the payments. To continue our trip, we were forced to pay all the expenses ourselves.
Currently, we are in Maasai Mara and facing a similar issue. Although we have paid for the hotel, the park entry fees have not been covered by the tour operator, leaving us unable to enter the park and access our accommodation. We are now stranded with no place to go. We request immediate assistance to resolve this matter and hold the responsible party accountable.
(images removed for privacy reasons)
CN
20-35 years of age | Experience level: first safari
Never choose this travel agency. They took our money and disappeared！！！
Issues with the travel agency:
1. For a total of 6 nights of hotel stays and entrance tickets, there was no prepaid reservation. We only found out when we arrived at the hotel. The travel agency said that we should pay the expenses first and they would refund us later, but now we have lost contact with them.
2. The travel agency unilaterally changed the agreed hotel in the travel contract without prior notice. They changed the hotel in Nakuru to an alternative hotel that is more than half cheaper in price but did not refund the price difference.
3. The travel agency has deceived us in multiple ways and delayed for a long time, causing a great waste of our itinerary. We have already lost one day of the Masai Mara itinerary.
CN
20-35 years of age | Experience level: first safari
the worst travel experience of my life.
Please be cautious of this company that scammed us; this has been the worst travel experience of my life.
1. We paid the full amount, but the 6 nights of hotel accommodations and park entry fees included in the trip were never paid. We only discovered this upon arriving at the hotels. The travel agency asked us to cover the costs upfront, promising to refund us later, but they have since completely disappeared.
2. The agency unilaterally changed the hotels specified in the contract without prior notice. They replaced the hotel in Nakuru with a substitute that costs more than double, and they did not refund the price difference.
3. The agency has repeatedly deceived us through various means and delayed our plans, which has severely impacted our itinerary. We have lost an entire day in Maasai Mara.
This experience has been a total scam and a nightmare, so I urge everyone to be very careful with this company.
CN
20-35 years of age | Experience level: first safari
A journey filled with wits and courage, yet also extremely exhausting
The travel agency is really outrageous! For the hotels and tickets we booked for a total of six nights, they didn't make the payment and reservation. We only found out when we arrived at the hotel. They even asked us to pay in advance and then promised to refund us. But now, they have lost contact! Moreover, they arbitrarily changed the agreed hotel in the travel contract without notifying us in advance at all! They replaced the hotel in Nakuru with a substitute hotel that is more than twice as cheap, but they didn't refund the price difference either! They have deceived us by various means many times and delayed time, making our itinerary a total mess. They have greatly wasted our time and caused us to lose one day's itinerary in Masai Mara. What on earth is this?