CH
35-50 years of age | Experience level: first safari
Great customer care and support
Mistakenly book the safari for the wrong date. Discovered 24h before the date I thought I booked. They rescheduled everything in a matter of hours. That’s amazing reaction and flexibility. The safari was great, the plan, the treat, the professionalism of the team. Whether you get to see the animals you want or not (remember this is wild life, not a zoo), it’s definitely worth it.
CN
20-35 years of age | Experience level: first safari
competitive prize and well organised
Victor listen to my needs and help orgniased as we wish. Although we changed some of hotels after we pay 50% fees but we were informed early and hotels replace is at the same standard so i am happy about it. Although we had some hiccup during the trip but victor help to solve quickly. About the night and morning game drives, all of them fulfill as promised. I am deeply thank you for Jonathan our tour guide, he made our trip perfect. He is an experienced driver, always get us to destination on time and safe. He also planed very well and we saw really nice sunset and have beer in the park. He is also acknowledged professional about animals. We all love him!
CN
20-35 years of age | Experience level: first safari
Serengeti Smile is a trust-worthy operator that provides a tailor-made travel plan.
Our driver Yona is warm-hearted and responsible. We had a great 7-day trip thanks to him.
CA
20-35 years of age | Experience level: 2-5 safaris
Amazing Memories was true to their name!
Brian at amazing memories was excellent at arranging both an 8-day Safari in Kenya as well as a guided tour of Nairobi. He created a bespoke itinerary for a private safari for my wife and I. He was also very responsive & professional when I requested alterations to the schedule on multiple occasions.
Our Safari guide Joseph was very experienced, and made sure that we saw the best & most exciting sights during our Safaris and took extra care to pack a table and chairs for a picnic lunch, which no other guides did. He is also a fantastic photographer!
While in Nairobi, Steve took us to some places that we hadn’t seen on travel websites and made sure we had an excellent time. While showing us around Nairobi, it was like talking to an old friend even though we had just met that morning.
Amazing Memories did a great job helping us with our trip!
CO
35-50 years of age | Experience level: first safari
A good experience that we will remember forever
Tour: 7-Day Tanzania Wildlife Luxury Safari
Driver (5 - Kessy): Excellent
Hotels (4): Good
1. Serval Wildlife (5): Excellent It is an unmissable experience, you can interact closely with the animals and wake up surrounded by giraffes and zebras.
2. Maramboi Tented Lodge (5): Excellent
3. Lahia Tented Lodge (5): Excellent (it has an incredible view and the pool is on another level)
4. Sero Tented Camp (1): Disappointing (The beds and pillows are super uncomfortable, to activate the hot water you have to call reception, the tent is not on a solid base, the bathroom is not nice… Hotel NOT recommended, it is a low-budget hotel that does not correspond to luxury category)
5. Embalakai Ngorongoro Camp (4): Good (convenient, it is very close to the crater)
6. Farm of dreams lodge (4): Good
Additional activities (5): Excellent. Serengerti Ballon Safary: (It is an unforgettable experience, the logistics are impeccable and at the end they give you a delicious breakfast with champagne)
Sales and payments (5): Excellent (Nuhu resolved all my concerns and helped us with additional activities, the agency is very flexible with payment methods)
In conclusion (4,5), I recommend Ozon light Tours as an agency for your next trip. Finally, include Serval Wildlife, the balloon flight and a Luxury Lodge/camp in the north of the Serengeti.
CN
20-35 years of age | Experience level: first safari
It was so excellent！Our guide James found lots of animals for us and he is so friendly！
Our guide James is very responsible and found every animal we wanted to see.He is good at driving.Everything was so nice！
ES
20-35 years of age | Experience level: first safari
You can't go wrong with Amazing Memories
What can we say. Thanks to Amazing Memories we had the best travel of our lives! Complete flexibility to adjust itinerary, high professionalism and very heartwarming people. We literally saw all possible animals!!
Special thanks to Nevill for the great communication, response time and patience to attend our needs.
And huge thanks to David, the best guide possible. He truly allowed us to see many animals and was always very humble, friendly and adaptable, giving everything he had so we could enjoy our Safari. We will always remember the adventures we've had with you.
If you are looking to plan a Safari trip, Amazing Memories is a no-brainer
CN
20-35 years of age | Experience level: first safari
The overall experience has been great, especially with our guide Richard
The overall experience has been great, especially with our guide Richard, who is very responsible and helped us find rare animals, capturing precious moments and experiences. Although there were some issues with the travel agency’s accommodation arrangements, they quickly resolved them and provided reasonable compensation. We are satisfied with the outcome.
CN
35-50 years of age | Experience level: first safari
Sadame is super knowledgable and friendly. He knows where to spot the animals.
I enjoy tour guide Sadames's infectious smile.
He knows where to spot lions and the names and specious of different animals.
He is always punctual and communicative.
He is also flexible for the schedule.
Thanks to him, I had such an amazing trip of a life time
CH
50-65 years of age | Experience level: over 5 safaris
Very pragmatic, knowledgeable and good communication
Was the best decision to go with SunUp Tours, very knowledgable, great information and seeing so many animals was just amazing. Of course there is also luck behind this. With Chris and John it was a huge pleasure. All was handled rapidly and to full expectation. Thank you