35-50 years of age | Experience level: 2-5 safaris
The tour to Mara was a fantastic one. Our driver Stephen took us round and he is an experienced
The hotel services at Keekorok was excellent. We enjoyed their services and fresh air. The tour guide Mr. Steve was always there to give us morning briefs on the day. My expectations were met as I saw most of the animals especially the big five.
20-35 years of age | Experience level: 2-5 safaris
AMAZING TRIP
Afrikan buffalo safaris has the best safari guides. We had a perfect game drive at Nairobi National Park with David Waweru our Driver guide.
AT
35-50 years of age | Experience level: 2-5 safaris
It was the best safari ever
Everything was super, they're helpful, kind, very friendly tour guide.I can only recommend it to everyone.Excellent service in all areas.I enjoyed a lot.
HU
20-35 years of age | Experience level: first safari
It was an excellent safari with kindly guide
We spent three fantastic safari days with Isaya and his kindly staff. We were lucky and saw lot of animals (giraffe, monkey, zebra, impala, antelope, hyena, buffalo, lion, elephant, hippo, crocodile, many kind of birds… and so on). We highly recommend this team. Thank you again
35-50 years of age | Experience level: over 5 safaris
Bonfire Adventures support scammers
Visit Masai Mara, but NOT with Bonfire Adventures.
DRIVER/GUIDE TOOK THE TICKET MONEY FOR HIMSELF.
I ordered 3 days safari in the private car during my few days stay in Kenya with pickup from Nairobi. On the 1st day driver/guide stopped the car at a certain distance before the park entry gate and informed me that the entry fee can only be paid in cash. He mentioned that card terminal is broken and Bonfire should inform me about it. When I proposed we can go together and buy tickets he said someone should stay with the car. When he was back, I asked for the ticket and… surprise another failure, ticked machine is broken and that I will get the ticked on the exit two days later. When I messaged bonfire office asking if this is normal, I only get the info that they will check this and that was the end of communication. Two days later at exit I asked to stop at the gate to ‘take some photos’. I asked at the counter about card payment and the clerk told me ‘it’s working all the time, every day’. When I confronted back the driver he said that clerk is lying and he promised me the ticked when we will arrive back to my hotel. At the end he was trying to give me a ticked with someone else’s name on it and with the date from previous month. Clear scam were driver keeps entry fee for himself and no ticked is issued.
3 DAY RIDE IS ACTUALLY ONE DAY RIDE. POOR CAR CONDITION
Itinerary is more or less like this. First and last day is ¬6h drive from and to Nairobi. Rest of the time should be the game ride.
What I get in reality was 2h ride on day 1 and full day ride on day 2. Day 3 was just rush ride to the gate without even opening the roof. I can say only day 2 was game drive however the driver didn’t even know how to use 4x4 (other guides were trying to explain this to him) and therefore we lost some time rolling in the mud and taking d-tours. Car also had several issues, engine was going out frequently, wipers were not working, driver had to stop and use bottled water to clean window, overall problem with electric, no radio and antena. On top of that Day 3 was real failure, driver proposed we will first take breakfast in the lodge and then do the game ride. What really happen after breakfast we rushed to the exit without even opening the roof, it took 25 min maximum. There was no game ride on that day. On the way to Nairobi, driver almost killed a pedestrian because he was overtaking other cars using roadside!
BONFIRE OFFICE COVERING THE SCAM
After my return I escalated all above concerns to the bonfire office, only after several emails I got response that they will reimburse half of the entry ticket price, less than 5% of total price. Till today after 4 months I didn’t get any refund, all I was getting for the first month were excuses that I have to have local bank account or that driver can bring cash to the hotel (they know I’m a tourist and not leaving in KE). When I told bonfire they can reimburse the same way as I paid, this is credit card, I got well known response, reimbursement to cred card is broken :D:D:D
Apparently scam with no issuing entry ticket is common, however bonfire supporting this and trying to cover this up is way below any standard. I have all pictures of fake tickets or email exchange with excuses.
US
Amazing experience! Everyone was terrific from start to end.
I can’t say enough good things about our experience with Boundless Africa Journeys. Annette and her team made the experience magical. Everything was handled well and our driver-guides—Enoch and Lawrence made it an experience of a lifetime. Enoch could find animals hiding and wouldn’t stop until we saw the big five. Lawrence taught us so much about the different animals that we saw. They both made the trip enjoyable. We saw all kinds of animals and they made sure that we saw everything that we wanted to. Even with Covid, things were handled very well and I felt very safe throughout the trip. We were celebrating our anniversary and at each lodge, they did something to recognise it. The lodges were all wonderful and well run with staff that were warm and kind and truly appreciative of your being there. I would highly recommend Boundless Africa Journeys for any trip to Africa that they offer.
IT
35-50 years of age | Experience level: first safari
Excellent organization and customer care
I contacted Annette in early 2020 to organize my and my husband's honeymoon. Unfortunately the pandemic had to postpone the trip to 2022 but Annette has always been very present and professional and allowed us to make the trip as soon as the pandemic allowed. The trip was organized down to the last detail and the accommodations were all wonderful (including the food). Our guide (Zakia) was very helpful and kind.
NL
20-35 years of age | Experience level: first safari
Professional and fun tour to Mount Kenya!
I enjoyed my tour to mount Kenya very much (5 days, 4 nights). ORganisation beforehand was good, communication on whatsapp made it very easy to plan and ask any question. The guide (Juma) was very friendly and experienced, I felt safe. The cook (Doug) and porter (Kevin) were super friendly and helpful too. The food was also great, and there was plenty. Everything was taken care of and I made it to the top, so what more could I wish for? Recommend :).
DE
20-35 years of age | Experience level: first safari
Nice and courteous guy who fulfilled all my wishes.
I really loved the safari with Kihindo Tours and Safari! The guide Fransis was excellent and I saw so many animals throughout the day. Since I was traveling alone, Fransis did everything he could to make me feel safe and also he took super great pictures.
Great safari company! Absolutely recommended!
RS
35-50 years of age | Experience level: first safari
For sure one thing scratched from my bucket list.
This was a life changing, powerfull Experience. Bencia team was Professional, helpfull, friendly. We loved our driver Joseph, He made the whole tour uniqe and amazing.
