CA
65+ years of age | Experience level: 2-5 safaris
Avoid at all costs
Image travel took my booking for $US 4,500 for a 5 day safari, and became impossible to contact after I paid for my trip. They did not respond to my e-mails and were not reachable by telephone. Less than 48 hours before I was to be picked up at my hotel in Nairobi, and after my flight had left Canada, they sent me an e-mail stating that they were not able to operate my tour and that they would be refunding my payment.
They have remained unreachable for almost 2 weeks now after sending me that notice and they have not refunded my payment. Check a similar review on Tripadvisor from September. I believe they have either gone out of business or are still "selling" tours to unsuspecting clients and absconding with their money. Now I must seek legal action.
Safari Bookings should no longer be including them in their referred list of Tour Operators.
Avoid!
CN
20-35 years of age | Experience level: first safari
wonderful
It's a wonderful trip with Serengeti smile! You can't believe that we saw the wildbeast crossing the river 4 times in one day! Jeremiah always responses quickly online. Our guide Peter shared many knowledge with us.
SG
35-50 years of age | Experience level: 2-5 safaris
Perfect safari experience.
We were fetched by Kevin from the airport and he kindly assisted to get us sim cards for usage during our tour. Upon reaching the hotel in Arusha, we were greeted by Daniel who briefed us on the tour. He was also waiting for us at the hotel at the end of the tour to brief us on the upcoming ride to the airport. He gathered feedbacks and took notes - thank you for the keen interest to do better, but everything was already perfect. Our guide, Freddy, was amazing! He is extremely knowledgeable, kind, and patient. He knows so much about everything related to Tanzania, not just the animals! He answered our questions and ensured we are safe throughout the trip. You could tell his love for the country and the animals. He also helped to spot animals and stopped for us to view and take photos. Thank you, Freddy! :) Food catered for us is so yummy too! The accommodations were fantastic - there has been some slight changes we weren't informed of but i have no complaints at all! Staffs were all very helpful and gentle. I have thoroughly enjoyed the trip and am already planning a trip to see the great migration next year and will def engage Suricata Safaris again. Thank you for the memorable experience :)
CN
20-35 years of age | Experience level: 2-5 safaris
The contact person was very sincere and professional
The contact person was very sincere and professional. He introduced to us how to make the most reasonable itinerary. The tour guide was also very responsible and professional.
FI
20-35 years of age | Experience level: first safari
Great safari experience
I had a customized 3-day safari including Amboseli and Tsavo east. Safari was planned and executed very well. My tour guide Michael was experienced professional who provided a lot of information and details about safari and Kenya in general. There were some minor issues, the pick-up was 45 minutes late and there was a little confusion about the accomodation for the second night. But these were very minor issues because the experience was really good and the price was also reasonable.
DE
20-35 years of age | Experience level: first safari
very nice and friendly
Our tour guide (Assad) was simply great, very nice and accommodating, a great driver.
You felt totally comfortable.
Everything was well planned and not at all chaotic.
All in all a great experience!
I would book again.
(automatic translation from German)
DE
under20 years of age | Experience level: first safari
Very nice experience
We have booked a three day Safari and it was awesome ! Our Guide (Assad) was super nice and we felt very safe with him, that is exactly what I would book again.
All in all a recommendable organization !!
DK
35-50 years of age | Experience level: first safari
These days will really be remembered in my memory.
My vacation to Tanzania was made a total blast by the PeaceMatunda safaris. I was particularly taken by the local project run by Mr. Kaaya in his community as a giveback, where less privileged children and orphans get education supported partly by the safari. I also loved the rich culture of the locals, the local meals, the beautiful landscape of Meru with a cool weather. It’s perfect for nature lovers, adventure seekers, and anyone wanting to go an extra mile to contribute to the local projects aiming to improve children lives and foster education for the less privileged.
US
65+ years of age | Experience level: first safari
Efficient, helpful, friendly
We were a group of 16, with 4 guides, all of whom were knowledgeable, friendly, and went above and beyond to ensure that everyone was safe and having an excellent experience. Spectacular trip. The pre-trip planning was also great. Highly recommend and would work with Face of Africa if I re-visit Tanzania.
FR
50-65 years of age | Experience level: over 5 safaris
moremi at it's best, guides and staff brilliant
During our stay in Nqamiland (Maun) I've sent my laides (wife and Daughters) to moremi for a 2 days-1 night trip.
Mpho and his team provided a very good service, with great dedication.
Obviously MOremi was at it's best and they could see a lot, enjoy a mokoro tour, a bush walk and very good game drive.
I highly recommand