DE
50-65 years of age | Experience level: 2-5 safaris
Reliable and exciting
We booked a three day two nights Safari all inclusive starting and ending in Nungwi/Zanzibar. From the beginning we had an easy communication via e-mail and WhatsApp with the Tour Operator, all was well organized and the timing perfect, although they had only four days to do so. Especially our local guide, Liberatus, was the perfect expert for the Serengeti and Ngorongoro-Crater. His knowledge and experience were extraordinary. I can only recommend „Qualified Tours“ to anybody looking for a once in a lifetime experience!
PL
35-50 years of age | Experience level: first safari
Excellent expirience
Golden Safari Rwanda they organized everything as best as possible. Taufique's guide is great. He's a great storyteller and drove a jeep. We managed to see many animals and have a great adventure. Super
20-35 years of age | Experience level: first safari
Safari with Eastco
had fantastic holiday with Eastco they were recommend by a family member who travelled with them in 2014. I went in November last year and saw the main parks, Serengeti Ngorongoro and Tarangire.
Am a student so the discounts offered by Eastco made the trip really affordable, We camped in most of the parks except Tarangire where we stayed at Boundary Hill Lodge, awesome lodge with great views. I spent 3 days in Zanzibar at the end,which was amazing!!. Stayed at the Boabab resort right on the beach, great atmosphere.
Highly recommend.
35-50 years of age | Experience level: 2-5 safaris
Professional and Friendly!
Our trip (my family) was organized and guided by Golden Rwanda Safari. From the word go...it was conducted in a professional and friendly manner and we had an awesome experience enjoying the wild life and animals of Akagera National Park! The guide made sure we had an amazing trip.
Thank you.
ES
50-65 years of age | Experience level: over 5 safaris
Very helpful, reliable and excellent value for money
We did a 3 day safari - Masai Mara and Lake Nakuru - with Bencia Africa Adventure & Safaris and I can truly say we had a wonderful time.
Alfred, the owner, was extremely helpful right from the beginning and always returned my calls and answered my emails (and I did send him a lot of emails!).
The safari itself was excellent. Our driver, George, was extremely knowledgeable and funny and he went the extra mile to make it a memorable safari. He was very reliable and nothing was too much trouble for him. I have nothing, but praise for him.
The accommodation and the meals were excellent too.
If I do another safari, I will definitely book Bencia and ask for George. I highly recommend them. Thank you to George, Alfred and Prudence from behalf of me and my family for making this a truly unique experience. You deserve to do very well because you truly know what customer service is.
US
50-65 years of age | Experience level: first safari
EASCO
I was nervous when I got to the Kilimanjaro airport because the phone number I had did not seem to be working. So I was pleased and relieved that a driver, whose name was Cosmas, was waiting for us with a warm smile, a helping hand and bottles of water!
I knew we were staying in Arusha because the overnight multiple flights made it too exhausting to head straight out to the Serengeti. But I had not looked up where we were staying, and so it was a delightful surprise. I had thought we would be staying in a small hotel in town, but we stayed at the Hatari Lodge inside the park, and the lodge and its operators and employees gave us our first impression of what being on Safari is like. And it was hospitality at its best. They met us with warm wash cloths, a deliciously refreshing watermelon ginger concoction, and a friendly explanation that we must close and lock the doors and windows so the monkeys don't come in and steal all our shiny things! In the park, we saw thousands of flamingos, a wart-hog battle, and a walking tour to a beautiful waterfall! Several giraffes greeted us in the morning, munching on trees about 30 feet from out front porch. The monkeys gave us a great show, trying to sneak into the bar, while we were eating breakfast.
The next day Cosmas delivered us to Arusha airport without incident, and we flew on a Cessna Air Caravan over the Ngorogoro Crater to Seronera and there we met James, who was our guide for the rest of the Safari.
James was awesome in every way! We saw all the animals for which the Serengeti is famous and also had the opportunity to take a walk through a small village. Each place we stayed in had its own special charm and the staff always made us feel comfortable and welcome. The food everywhere was quite delicious. Riding around in the Land Rover, free from traffic, seat belts, and surrounded by big open skies and melodious song birds was a delightful, if very dusty experience! I would have hated to have to be seated in a larger tour bus for so many hours a day. Being able to stand up for most of the drive made all the difference to us, and because we were not with others, we could linger longer or hit the road to the next site at will. Also, spending most of the day with James was wonderful as we learned a great deal about the local wild life, a bit about Tanzanian current events, and shared many, many laughs.
If you are afraid of lizards, don't like bumpy roads or dust, and are afraid of getting stuck in mud ruts or having to push a truck for a few steps, then this trip is not for you! We met a young couple who were clearly distressed because they didn't like camping! This made us laugh, because the tent camp we stayed at was so clean, so bug free, had comfortable beds, had indoor toilet and hot shower and had a chef quality meal offered at the end of each day. It's really not roughing it!!! But if you have some adventurous spirit and love the sound of the lions in the distance and the greeting of giraffes and zebras in the morning, then, please, take this amazing trip. And if you can, definitely take it with James!!!
35-50 years of age | Experience level: 2-5 safaris
unforgettable safari expiriance
Reliable company great safari experience which consist our expactation.good organisation.vehicles in good condition. Our 5 days visiting the serengeti and ngorongoro crater by landrover our guide machano was really excellent. I would recommend this company
US
20-35 years of age | Experience level: 2-5 safaris
Horrible experience! Stay Away
The guide Humphreys was disrespectful to stay the least. Our trip to Amboseli was the worse trip we have taken so far. It started with Humphreys coming late to pick us up at Nairobi and taking us via dirt road to Nairobi National park to "pay" some fees where he was turned down. We reached Amboseli late and the car broke down in the middle of the park! We were on a custom itinerary and we decided to meet at7:30 am and were having breakfast in the hotel. Humphrey claims that he came and was waiting but did not bother calling us. When we came out to the parking lot he was not there and his phone was not reachable. No-one in the hotel knew where he was either. He finally came and from the minute he came he started yelling at all of us (my husband, parents and in-laws) in front of the hotel staff for being late. He called us unprofessional several times in public and threw our luggage in the car. He cancelled our safari on his own without telling us and we came to know that only after we realized we were on our way to Nairobi. So much money paid for what?
When we came back to Nairobi and called the Bornfire office, initially they were sympathetic and agreed to look into the matter, and later sent us an email justifying each and every action of Humphrey and proved us wrong. Even the CEO was cc'ed in the email and we addressed an email to him and have not received a response. We have taken many trips to different part of the world, but this has been the absolute worse! Please please stay away unless you want to be humiliated.
20-35 years of age | Experience level: first safari
Very Nice
The safari was really nice. We saw a lot of animals and the service of your company was really good.
DE
20-35 years of age | Experience level: first safari
Bad service
Service poor, tried to follow up told me they can only refund 60 dollars ,till yet no refund just apologises I been following up .never will I spent my money on them again .try at your own risk ,