20-35 years of age | Experience level: 2-5 safaris
They went above and beyond in ensuring we had a wonderful trip
Golden Rwanda Safaris gave us a very wonderful experience. The tour operators were professional and warm. Frank's was very responsive and helpful with recommendations on eateries in Kigali.
CA
20-35 years of age | Experience level: first safari
Never ending pursuit for client satisfaction and the best experience possible.
Where do I even start. My guide and driver (Solomon and Abraham) were some of the best people I've met in my life. They really made my life long dream of visiting Africa the most memorable and magical experience imaginable. By the end of my 10 day tour with them it didn't feel like a tour but more like really good friends experiencing all that Uganda and Rwanda had to offer. While providing the best service and fulfilling any needs that I had. When I my first met them, they were extremely professional and by the book, but as they observed my interests and personality they catered their service to fit my interests and made the journey personalized to me. Which, I think, really sets them apart from other tour companies. They showed me all the beautiful culture and lifestyle of their home land and every moment was a moment to remember. Watching the sunrise in the Ugandan savannah while hyenas walk by, pulling up a few meters beside a family of African Elephants, watching the babies learn to use their trunks, having a baby mountain gorilla try to pound its chest at you and lose balance, watch hippos fight on the Kazinga channel, a mother lion cleaning its cubs, hearing an entire forest begin howling as chimps scream from the forest floor and tree tops, and watching the sunset at Murchison falls and other beautiful moments like that were memories made to last forever. Solomon and Abraham weren't there to fill out a simple checklist of activities, but really made each of those activities so special and turned it into a real experience. They did everything in their power to make my experience, the best experience possible.
For the price I paid, the accommodations and food were amazing. Of course it wasn't a luxury package but I couldn't have asked for better amenities given the price I paid.
I will remember this trip for the rest of my life, and those 2 gentlemen made that happen for me. Will recommend SCB Tours and Travel to everyone I know travelling to Uganda and surrounding countries.
CA
20-35 years of age | Experience level: first safari
Daylong safari in East Rwanda + week of business in Kigali
Frank and his team are dedicated, knowledgeable safari operators and city drivers.
We were given a comprehensive and laid-back safari tour, going this way and that, and thanks to Frank’s keen eye we spotted some rare sightings and were able to get up close and personal! Awesome!
We were in Kigali on business and after our one day off (our safari), we enlisted Golden Rwanda Safaris as our drivers for the remainder of our business trips all over the city. They know Kigali perfectly and are super easy-going.
Thanks to them we had a fantastic and successful trip to Rwanda.
Thanks so much!
35-50 years of age | Experience level: first safari
Fantastic Tour
Tony is a great tour guide, and just a really nice person in general. He's passionate about Rwanda and Kigali, and we learned so much while having a great time and seeing the best that the city has to offer.
AE
50-65 years of age | Experience level: over 5 safaris
Top class company to experience the beauty of Rwanda with well spoken & informed drivers / guides
Frank and his team serves a high quality experience end-to-end, that easily outperforms 5 star experiences around the world. His team is flexible, egaging, well educated, well informed, enthusiastic, and with access to high quality resources across Rwanda. We had top vehicles, amazing drivers / guides, and were able to discover the beauties of Rwanda as well as get to know its history & past challenges in an unforgettable manner. Frank & his team can manage large groups with kids in a professional, kind and easy way. Highly recommended and hoping to travel with Golden Rwanda again
FR
20-35 years of age | Experience level: first safari
An Amazing Day Trip
We booked a 1-day trip to Akagera with my sister and we really enjoyed it. We appreciated the whole experience from booking to the actual visit to the park. We were able to see many animals such as baboons, impalas, elephants, zebras, eagles, hippos, crocodiles... Next time, we will book more says in order to enjoy the night and boat safari as well as visit other national parcs. I really recommend Golden Safari Rwanda and will surely come back!
CA
50-65 years of age | Experience level: first safari
Guide Jean Claude Makes Your Safari Extra Special!
Our 3-day, 2-night safari to Akagera National Park was the fulfilment of a bucket wish list item. And our guide, Jean Claude, made the game drives even more exciting. We did a total of 4 game drives including one night drive led by Akagera National Park guide. Worth the money! Golden Rwanda Safari staff have provided us with a positive, memorable experience, were professional and accommodating, and answered our many questions before and after payment. In fact, the process to make payment is very easy and convenient for the user. Jean Claude, who has a degree in travel and tourism, is well-educated on and willingly shares his knowledge on Rwanda and wild game including the many birds and fauna in the national park. He worked hard and did not give up on helping us find elephants in the North on our last drive. Akagera Game Lodge is a top notch hotel which has kept its guests' needs in mind. The front office and F&B staff are all very friendly, helpful and just want to make sure your stay is not just enjoyable, but memorable!
CH
20-35 years of age | Experience level: first safari
Nice experience!
The tour was really nice and fun, we saw a lot of animals and nature. Dave our tourguide explained us a lot about everything. The timeshedule often didn‘t work out, so it was a bit stressful sometimes. Also we did not get a real instruction about what happens and what we should do exactly. Our accomondations were very beautiful.
Thank you for the tour!
BE
35-50 years of age | Experience level: 2-5 safaris
Punctual
We booked a 2-day excursion to Akagera parc for a group of 6 collegues. The booking and information part was very clear and smooth and mailings were answered immediately! We were picked up by our driver Tawfik at our hotel in Kigali and than the adventure could begin! We had a very nice 2 day safari including a sunset boat safari which I would highly recommend! We stayed at Ruzizi tented lodge in the Akagera parc, this is heaven!!! Tawfik was entertaining and careful and was at our service till the last moment. This trip was excellent value for money! Do no longer hesitate . Golden rwanda safaris will make you happy!
20-35 years of age | Experience level: first safari
Excellent service and unique experience
It was an absolute pleasure to experience the amazing service of The Golden Rwanda Safari. I have booked the 1-day Akagera National Park game drive and was travelling by myself. Starting from the beginning, with booking till the end it was great. All my enquiries were answered promptly and nicely by Frank (the owner). Also, before the game drive, I was provided with all the necessary information and things to carry (rain jacket etc.) This made my trip well prepared.
It was my first time in Africa and I am glad I travelled to Rwanda and experienced the safari with them. My guide was Taufique. If you travel here, make sure to ask for him. It was a pleasure to travel with him. He is very knowledgeable and was always on top in planning. I was able to spot numerous wildlife, more than I could expect. He answered all my questions so nicely. It was also great to learn a lot about Rwandan culture and history from him.
I would 100% recommend Taufique as a guide and Golden Rwanda Travels for any tours and safaris. They have the best customer service!!!