20-35 years of age | Experience level: first safari
Fantastic service provided, with an excellent guide at a very good rate
This was an unbelievable experience and one we won’t ever forget. Comparatively, the price was very reasonable for a one day tour, with a pick up, drop off, breakfast and lunch. The booking experience was straight forward, and all of our questions were answered quickly and with great detail.
Our guide Bosco was incredibly knowledgable, and clearly loved his job. He had perfect timekeeping from beginning to end and communicated with us as soon as he received my number. Bosco kept us all happy, entertained and taught us all so much. He had an answer for every ridiculous question we posed, and got us into the park and back home safely. Bosco was a pleasure to be around, and was considerate of all of our needs and ensured we all took a great memory home. Even though we were entering the dry season, we were able to see so much due to his keen eye. I could list all of the animals, but I don’t think I have enough space!
I’ll just say that booking with this company, and driving with Bosco was the best way to do it, and if I ever choose to go back, I’ll be using this company and requesting Bosco!
DE
35-50 years of age | Experience level: 2-5 safaris
Highly recommend
Went to Mkomazi NP. It was a great experience with our guide Goodluck.
Everything was well organized and we had a relaxed day.
US
20-35 years of age | Experience level: first safari
An Incredible Customized Experience
We had an absolutely incredible time on the safari, boat ride, and gorilla trek. Our guide Vincent was very courteous, kind, knowledgeable, and made sure we were taken care of and were having a great time. Vincent was really good at spotting animals while driving, he explained their behaviors, and even helped us take beautiful photos. We were really well taken care of while getting to explore the incredible country that is Rwanda. This was an experience I'd recommend for anyone.
CA
65+ years of age | Experience level: first safari
Mugisha was a very kind, professional, informative and respectful tour guide.
We had the experience of a lifetime with Mugisha on the Akagera Safari. We started out with the most incredible breakfast that was completely unexpected. Then on to the safari. Mugisha was amazing at helping us spot all of our favourite animals. Of the Rwanda 'big 5', we saw 3 up close. It was such a hot day the cats (lion and leopard) were somewhere hiding in the shade. But that's OK because we saw so much more. Mugisha was an amazing driver on the very bumpy (but fun!) roads. Lunch was another unexpected surprise at a lovely 'cafe' overlooking a lake. Perfect. The vehicle was so much fun with the pop-up roof and we were able to spot a lot of animals. I would highly recommend Golden Rwanda Safaris. The communication beforehand and afterwards was fantastic. Frank, the owner, was very quick to respond to all of my queries.
We hope to return to Rwanda in the near future and will definitely book a Gorilla Trek with Golden Safaris. Thank you to Mugisha and Frank.
SG
20-35 years of age | Experience level: first safari
Amazing experience
My tour had a great mix of activities and brought me to some of the most beautiful places in Rwanda. My guide, Abu was knowledgeable, super friendly and was able to accommodate all my specific requests even at short notice - This made my tour feel special and customized to my liking.
20-35 years of age | Experience level: first safari
Wonderful!!!!
It was great from the pick up at Hotel to the Park. The Team was friendly and professional. Especially Jean Claude who was a very dedicated Guide. He did all what he can to make me comfortable. I have seen Lions, Elephants, Giraffes, Hippos, buffalo, hyenas, zebras etc... It was more than expected. I recommend it
NO
50-65 years of age | Experience level: over 5 safaris
Reliable, always on time, delievered what we asked for.
Very nice and polite guides, good information given along the route about history, country and the local places we visited. Comfortable and nice cars!
Absolutely living up to our expectations! Good value for money.
Interesting trip round the country and nice safari in Agagera national park at the end of our trip.
We will be back in a few years:-)
BR
35-50 years of age | Experience level: first safari
our 11 days Combined Rwanda and Uganda (Easy booking process, Great Service, Knowledgeable Guide)
Our guide/driver Jean Marie Kagaba is one of the best. He spent several days with us taking us through our stops in Rwanda and Uganda. He speaks multiple languages and is well connected with the vendors and establishments. Jean Marie far exceeded our expectations of a guide/driver. Their equipment (They took us in First car Toyota Land Cruiser, of course) was well maintained and clean. what I like mostly was Booking process, they have e-payment and you pay by either Debit or credit card and it become very useful us while we don't like to carry money and also reducing Bank transfer charges. high recommended they e-payment system. can't thanks enough Frank and Jacky from my initial contact.
During our 11 days trip to Rwanda to see the mountain Gorillas but Jean Marie Kagaba’s professionalism and expertise meant we got so much more than we expected. He is rightfully very proud of his country, the government and what they have achieved in 20 short years since the genocide. He was always punctual, informative, answered our hundreds of questions with good grace and was relaxed and cheerful throughout. If we go back to Rwanda we will definitely use GOLDEN RWANDA SAFARIS . Thank you so much.
All-in-ll a wonderful trip and would definitely recommend entrusting your safari to this company.
US
50-65 years of age | Experience level: 2-5 safaris
Friendly & reliable services for individual travelers during our 12 day Rwanda tour
Just completed a 12 day tour of Rwanda/Uganda, organised by Golden Rwanda Safaris. Thank you so Much Frank B. Kanyamutara and your team for your professionalism!
We spent 2 of the 12 days in Uganda to see the gorillas with the rest of the time travelling around Rwanda.
Golden Rwanda Safaris were quick in answering questions we had regarding possible tours, including budget and type of activities we were interested in.
We were originally going to climb Mt Nyiragongo in DRC but this was not viable shortly after we booked the trip due to security concerns. Golden Rwanda Safaris offered a different hike as an alternative in Rwanda.
Our trip went incredibly smoothly from the outset with zero issues. This surprised me actually. We were in good hands our guide (Emile). We paid the money via their online payment gateway and needn't have bothered with caution really. We paid the final installment during the trip.
Our trip included:
Gorillas ( Rwanda & Uganda), Batwa pygmy Community (Uganda), Golden monkeys
Mt Bisoke hike, Visit to 2 cultural centers (Iby'iwacu), One day at Gisenyi (including boat ride), Chimps at Nyungwe, Nature walk + Canopy walk at Nyungwe, Couple of game drives and a boat ride in Akagera
If I were to do it again I would try to do gorillas in Rwanda (looks easier) even with the higher cost
Only go to one of the cultural centers if pressed for time.
It is very important for me to find reliable service providers while travelling, especially if I am travelling by myself. Three years ago, Golden Rwanda Safaris helped me get to the National Park in Uganda, Musanze and back to Kigali in a very efficient and uncomplicated way. Now back in Rwanda, they helped me in the same friendly and reliable manner -with very short notice! Thank you Golden Rwanda Safaris Tours for assisting me again.
I had indeed a marvelous stay in the National Park and surroundings.
HU
35-50 years of age | Experience level: 2-5 safaris
Good budget adventure
We had a 3 day trip with Bencia over the easter weekend to Nakuru-Naivasha and Hells gate. We were pleased overall with everything, all the things promised were delivered upon, we had a great game drive in Nakuru, as well as a really nice bike trip in Hells gate. One thing which was disappointing was the boat trip on Naivasha - but this was optional and was not organized by Bencia.
We went with an open top minivan, which wasnt exactly the newest, but was comfortable enough and got us where we needed to go. The accommodation was rudimentary and low on comfort, and there are better and more comfortable places to stay - but for the price we paid I think we got what we expected. To note: accommodations were clean, there was hot water so no issues to report there. The second night stands out at Naivasha as the camping spot had a wonderful view and was amazing.
Our guide/driver and cook were both great and very helpful and friendly. Food was great, we had a nice tour of Kenyan cuisine!
All in all, I would recommend Bencia.