CA
50-65 years of age | Experience level: over 5 safaris
Professional and reliable
We are very happy with our experience with Jangwa Tours and Safaris. From my initial inquiry through many questions to the final day, communication was excellent. Johann was helpful and prompt to answer. He adjusted the itinerary to meet our requests and answered patiently my frequent questions. All the lodges and hotels were wonderful with nice rooms, delicious food and great service. Transportation was always on time. Vehicles were air conditioned and comfortable (sometimes the rides were a bit rough because of the roads but that is to be expected). When we flew to Windhoek our checked luggage did not arrive and Johann followed up with the airline and even had a driver go to pick up the bag at the airport when not yet been delivered to us the day after it arrived. Very good service.
We really enjoyed Namibia. We had a few days in Windhoek, visited Etosha, Damaraland, few nights in Swakopmund (with excellent dune tour at Sandwich Harbour), Namib-Naukluft National Park (with trip to Soussusvlei dunes and Deadvlei). Such a beautiful country!
TR
Great 4 Days In Kenya
This was a really nice 4 days in Masai Mara and Lake Nakuru. It was more than we expected, highly recommend.
DE
20-35 years of age | Experience level: first safari
Easy communication, fair prices
The booking with Bonafide Safaris was easy and trustworthy. The safari started on time and everything went to plan.
AT
20-35 years of age | Experience level: first safari
Had a great time with our tour operator!!
I'm very happy to say that our tour was perfect in terms of reliability and communication! We saw a lot of animals, and the guide made every effort to help us find them.
AT
20-35 years of age | Experience level: first safari
He was very nice and tried giving us a good experience. Good knowledge of the wild!
Very nice Safari-Trip, in which we have seen a lot of animals with our guide Eddie!
SG
50-65 years of age | Experience level: first safari
African Welcome Safaris is professional, experienced, responsive and patient!
Kathi from African Welcome Safaris was very responsive in our communications through emails, even through the many iterations of questions and follow-up questions, to tailor an itinerary that suited our party. She was very patient as well, in answering all our ancillary questions. She also ensured to communicate one person's dietary restrictions to all the lodgings.
The tour itself was fantastic. The lodgings were as advertised. The game drives were a great experience, and our Serengeti guide/driver Bariki was extremely good and thoughtful. We saw the big 5 and more, and managed to experience a live cheetah kill.
AT
20-35 years of age | Experience level: first safari
Once in a lifetime experience with great guide
We went on a three day private tour with our guide John and couldn’t have asked for a better experience. Starting from the first day, we saw so many different animals and had a lot of fun during the game drives. You could tell that John was enjoying to take us to the best spots as fast as possible and he provided us with a lot of insights. We stayed at the Enkorok Tented hotel which was also really nice. We would definately stay there again (clean, good food and service, comfortable, special experience). We would also recommend to do the private tour if you like to have space to take pictures and be flexible with the time and spots. And if you do not want to pay 5% credit card fees, take the amount for payment in Dollar with you to pay it in cash (we had some trouble withdrawing all that cash in Nairobi). Overall we would like to thank John again for making this experience so special for us!
DE
35-50 years of age | Experience level: first safari
Elephant Herd provided a well-organized tour with a very friendly and helpful team
We recently had the pleasure of touring with Elephant Herd and were very happy with our experience. The team was incredibly responsive before and during the tour and answering all our questions and regularly checkin in to ensure everything was going smoothly. Our tour guides were very friendly and knowledgable and always on time. B. with his eagle-eyes spotted every animal close and distant making the Safaris a great experience! The accomodations provided were comfortable and very nice places. We can recommend Elephant Herd for anyone looking for a well-organized tour experience with the option of pre-arranged tours and the possibility to tailor activities to your own needs.
SA
20-35 years of age | Experience level: over 5 safaris
Very helpful in customizing the perfect safari for you
I went on a safari to Sabi Sands this year, and Discover Africa arranged the perfect 5 day stay for me. I was planning on a fairly short notice of 2 months considering Oct is high season in the sands, but Barry Greenshields was able to fetch some great accommodation options for me. He recommended the Sabi Sabi little Bush Camp and it was absolutely amazing; the wildlife experience, the accommodation, cleanliness of the camp, facilities, the food, guides and the staff was all top notch. Being a photography hobbyist, I had laid out my expectations of getting some great photos of wildlife especially big cats in the safari, and surely enough I managed to have some amazing sightings on Lions and the elusive Leopard. I had quite a few Leopard sightings, during the day as well as in the night, making for some amazing photos. Other than the big 5, I also got to see some very beautiful birds which are always a great subject for photos along with other prey animals as well.
Being a tour operator, I think the real value the company can offer is i) giving accommodation recommendation based on experience (actual stay experience is up to the accommodation management but the tour operator must know what it is like and whether it would meet the client's expectation), ii) effective and responsive communication, iii) being transparent with costs and iv) ensuring the booking process is smooth and the client does not experience hiccups on the logistics or payments etc. I was very happy that Barry was great in all these areas - from the planning process, from recommending the accommodation, accounting for my budget and tending to all my queries. Communication was fast and responsive with all channels available i.e. email, WhatsApp, call etc and I didn't have to wait long for getting responses despite it being busy season. He was also very transparent with trip costs i.e. the accommodation cost, flight ticket and transfer cost etc so that I would know exactly what I am paying for and make adjustments accordingly to suit my budget. Sometimes tour operators do not provide cost breakups since the client would then make comparisons, but I believe that if your service is good, you have fair prices and a host of accommodations to choose from then there shouldn't be anything to hide - the client will recognize value and pay for it accordingly. They had booked air tickets as well to and from Johannesburg and every thing was super smooth throughout the trip - I just had to sit back and enjoy the trip. The payment process was also very easy - i.e. no "5% extra if you pay by credit card", etc.
If I go to South Africa again, I would definitely book with Discover Africa again.
NZ
20-35 years of age | Experience level: first safari
Lambs was an amazing guide. Funny, friendly and very knowledgeable.
We went for a morning tour. Would definitely recommend a full day tour at least.
Moafrika was amazing tour though