35-50 years of age | Experience level: over 5 safaris
3 day safari that really only added up to 1 day - promised refund never came!
I booked a 3 day safari to Amboseli with Karibu Safaris. I was told I would be joining a group on their way through from the Masaai Mara and be picked up at 12.00 midday. I was not picked up until 3.30, meaning that the game drive scheduled for that afternoon did not happen as we were travelling til 9.00 that night, and eating dinner almost at 10.00. I was also promised free water and a visit to a Massai village - neither happened. The group I joined had been told they would all get a window seat in the van - my arrival meant that there were 3 in a row on our seat, and we couldn't all stand up at once to do the game viewing when we finally got out into the park for a day. It was a good day, very average lunch, accommodation VERY basic, stinking toilets, 20 mins to get hot water etc The next day after a 2 hour game drive we had to drive to the Kenya / Tanzania border to drop off some of the group. This meant me sitting in the van for 2 hours in various carparks waiting for them to be sorted over the border. Not my problem, not what I paid for. So 3 days was two days driving and the equivalent of 1 day game viewing. Arrived back into Nairobi at 2.00pm - nothing like a full day there either. I asked for a refund, was told that I would be given $50 refund, I said $60 given the free water had not eventuated either, and so was told I would get $60. I sent account details, was told that it had gone to accounts, and now - typically - am not getting any replies to my enquiries. The trip was also run by Bigtime safaris, a totally different company I was just thrown onto. I have been travelling through Africa for 15 years and this was the most disappointing trip - lied to, oversold, bored sitting waiting in carparks while others had their trip sorted out and I couldn't get mine sorted, and then to be promised in various emails a refund only to have that fall by the wayside too. DO NOT GO WITH KARIBU!
US
50-65 years of age | Experience level: first safari
A comprehensive, thoroughly enjoyable adventure through 4 national parks of Tanzania.
Earth Life Expeditions provided a comprehensive, detailed itererary within 24 hours of request including accommodations, timing and lengths of game drives and contact information for references. Any questions/clarifications were promptly addressed. Our guide was exceptional with great knowledge about every animal, big and small and a terrific ability to spot animals at great distances. Further, he was polite with a good sense of humor and maintained a clean vehicle. Accommodations were quite satisfactory. The Owner, Deo, provided a comprehensive overview of our Safari the first morning which was very helpful and a debrief on the last day so as to improve future safaris. We highly recommend Earth Life Expeditions.
RU
50-65 years of age | Experience level: first safari
Green Vegetation
I love the green plantation. I enjoyed my travel in Uganda. The country is so green and I was told that it’s called the pearl of Africa. My favorite part of the journey is when I met the gorillas these animals are so amazing, I saw the mother gorilla taking care of its little one and It reminded me of those days when my sister was young. Wow, a great journey!
US
20-35 years of age | Experience level: first safari
Authentic Team Results
Everything is so amazing and i would really Recommend everyone to travel with Cul Tours & Safaris. I love the Integrity and the strong interpersonal skills within the the Team. Good work Steven.
20-35 years of age | Experience level: 2-5 safaris
Satisfactory
Beforehand the service received from Falcon was exemplary. From booking to confirming our stay the service was excellent.
Unfortunately when i arrived at the Zambezi Sun they claimed someone from Falcon Safaris had cancelled one of the rooms we had booked and paid for a day before we arrived.
The inconvenience to us was such that they had to find us a room far away from the other which we were not pleased with.
20-35 years of age | Experience level: 2-5 safaris
An amazing trip that exceeded our expectations!
We only had 1 week in Tanzania and just 2 months to plan so we wanted to make sure that we can get the most out of our time there. Remsi was an invaluable help in the planning stage, giving reliable and truthful information and offering some advice where we were a bit in doubt as to what would be best to see. The result was a well-rounded trip where we had an amazing safari, we got to trek up Kilimanjaro and we also got to spend time with real bushmen and participate in some of their activities. We even had local guides congratulating us for our choices and we need to pass half of that on to Remsi. All the people we've met from the agency were really nice and very good at their jobs. We had Peter as a guide - the man is truly something, he knows so much about the animals' behaviour so he can spot them anywhere, he also gave us a lot of information about their habits and instincts and he has such a great personality. I feel I've learned more from him in 6 days than I've learned in years about wild life. We also met Peter the chef when we went to Lake Eyasi to meet the Hadzabe - we didn't expect to actually have a cook with us while we were camping but there he was and we had a few very tasty 3 course meals. As for Kilimanjaro we had Libert, a very experienced guide who also certified for medical emergencies - he even brought mountain sticks as we didn't have any. Remsi was calling our guide everyday to make sure that everything was all right and sometimes he was even requesting to speak with us to check if we needed anything. We even met him the last day and spent some quality time over dinner and from what we could tell he makes sure he meets all the clients and gets some real feed-back ASAP. No wonder all the team was chosen impeccably and we knew what to expect every step of the way. We had other 6 days in Zanzibar just after that and we wanted to organise them ourselves but Remsi asked if he could help and he gave us much better deals on the hotels that we found via Trip Advisor. We really had the time of our lives on the trip and we are looking forward to coming back! We wish all of you to enjoy your trips at least as much as we did!
20-35 years of age | Experience level: first safari
Amazing experience - went above and beyond our expectations!
I contacted a few companies regarding a safari in Medikwe for myself and my husband - first time safari goers. Kerry from Pembury stood out from the start with her helpful attitude and clear explanations. From start to finish she organised everything and it was incredibly smooth, not one glitch and everything exceeded our expectations. We hope to return to Africa and will most certainly be asking Kerry to organise our next trip. Interestingly, the price we paid was extremely competitive and in some
cases significantly cheaper than I could have booked myself through discount booking sites - they obviously have some great contacts!
DE
35-50 years of age | Experience level: first safari
Perfectly organised trip to Sabi Sands Game Reserve
Kerry from Pembury Tours organised a four days trip to Sabi Sands Game Reserve for me, I stayed at the Inyati Lodge, which is a wonderful place to be. I had a great time, the game drives with Matthew and Nelson have been a mindblowing experience. It truly is one of the last paradises on earth. Thank you so much Kerry for the perfect organisation and many many thanks to the Inyati team for creating an unforgetteable trip for me to Sabi Sands.
35-50 years of age | Experience level: first safari
Awesome Kenya Safari
We, a family of 4 had am amazing safari through 5 Kenya Parks, Samburu, Lake Nakuru, Masai Mara and Amboseli. We saw lots of animals than we expected. The Driverguide was knowledgeable, humble and always ready to answer all our questions(a moving encyclopedia). The accommodations in the parks were very good. I can only say Thank You African Servalcat Safaris and we will travel with you next year to cover the rest of the Parks we have not seen this time !
20-35 years of age | Experience level: over 5 safaris
Very proactive and tries hard to give you a good time.
I had a safari to Masai Mara arranged by Spot.
Maurice was there at the airport to greet me.
Maurice and booked the hotel, and communicated all my requirements.
My complaints are
1) The price was a bit on the higher side
2) The driver was not all that enthusiastic to go on game drives.
I have communicated both the issues to Maurice, and he has promised me better service for the Safari am planning in July again to Masai Mara.
Will I recommend them to friends? Yes I would as Maurice seems to be a person who wants to try and give a good service.