50-65 years of age | Experience level: 2-5 safaris
Hard working & good communication
Right from the beginning, the whole RO team was very active and responsive in planning the schedules and itinerary. They also considered & accommodated various requests that we made along side the basic plan (eg, type of accommodation, vegetarian food, vehicle modification, interaction with guides, experts etc). They were very prompt in replying to our queries. This helped us to plan things in a better way. Prices were very competitive and the whole RO team was committed to cater to our requirements.
They are definitely a company to go with.
The areas they can improve is to gain more maturity in estimation of timings, road conditions and distances between destinations. Sometimes it becomes too much for the day and excessive rush & stress. They also need to improve their assessment of properties and should make sure that the customer is not made to suffer for the lack of homework & evaluation of camps and properties by RO. The customer should get enough time for a bit of relaxation, peaceful dinners and a bit of leisure.
Definitely recommend RO but make sure that the chosen properties (camps, hotels) are well assessed before you confirm.
IT
35-50 years of age | Experience level: first safari
A perfect 10-day safari experience
We booked a 10 day safari including Amboseli, lake Naivasha, lake Nakuru and Maasai Mara.
The tour was organized by George, and the planning process went very smooth. George was incredibly helpful and quick to answer all of our questions (and we had many, as this was our first safari), providing useful information along the way.
Our driver, John, was the perfect guide. From the airport pickup to the game drives, where he showcased all his skills in finding and spotting all the animals we were hoping to see. Thanks to John, we were able to see all the big Five and all the big cats we were looking for.
The accommodations were excellent and conveniently located (either within the park or close to the gates). Food exceeded our expectations, including the lunch box provided during full-day game drives.
As our first safari experience, we came back home more than satisfied, with countless unforgettable memories.
20-35 years of age | Experience level: first safari
Truly amazing!
The tour was so amazing! We had a wonderful experience! We learned so much about the Masai Mara and Kenya. The food was delicious, and the accommodation was really cool and unique! The only thing that was a little disappointing was that the itinerary said we would eat lunch by the Mara River (which sounded like so much fun!) but this was not the case.
US
50-65 years of age | Experience level: first safari
Accommodating
Very last minute, we decided to add a Safari to our South Africa vacation. I found Kruger Safari online and sent an inquiry. The response time was very quick and I was given several options at different price points. We had to change the dates we wanted to go. We were sent more travel options. Wayne was very quick in answering my questions or any concerns I had. Even after booking the trip, he continued to answer questions about our time in South Africa. When we checked into the hotel, immediately an email was sent making sure we were happy with our choice. It really was nice dealing with a company that was available to us and wanted to make certain we were pleased. Definitely would use them again!
CN
20-35 years of age | Experience level: first safari
A relaxing and pleasant day
Praise my guide Simba, who took us to Arusha Park sa, patiently explained to us every animal we saw, found the best direction for us to take photos, and also took the initiative to help me take photos with my friends. A careful and responsible guide.
DE
20-35 years of age | Experience level: first safari
Wonderful 5-day Camping Safari
We had a breathtaking Safari with our awesome guide Mandela, who answered all our questions and showed us all the beautiful animals including the big five! Very good organisation, delicious food from our chef Salim! So many outstanding memories, we totally recommend it!
US
50-65 years of age | Experience level: 2-5 safaris
Rwanda gorilla tours and other tours
All trips connected well, the tour guide had knowledge and experience and like to help us. They arranged some surprises activities that is wonderful experience.
DE
50-65 years of age | Experience level: first safari
Highly recommended for quality and customer care!
Pega Tours & Travels is a fantastic choice for all travel needs, providing reliable, personalized service that makes every trip unforgettable. Their team is knowledgeable, efficient, and dedicated to creating smooth, hassle-free experiences. Whether booking flights, hotels, or excursions, they ensure a well-organized journey. Highly recommended for quality and customer care!
35-50 years of age | Experience level: first safari
The best in safaris
We got the best tour experience ever, the team was reliable and friendly and we definitely enjoyed and got value for our money.
MX
50-65 years of age | Experience level: first safari
Perfect
The best experience, the best tour operator , in my mother language, cornelius is very profesional, thank you