CN
20-35 years of age | Experience level: first safari
It's really a terrible experience! We feel that we have been cheated !!!
Before our trip to Kenya on September 28th, we had paid the full amount for the tour. However, on the morning of October 5th, the last day of our stay, we were informed by the hotel that Morningstar had not paid them, and therefore we were not allowed to leave. We were forced to stay at the hotel for nearly 2 hours. During this unexpected situation, our contact person Alice completely disappeared and refused to answer our calls and WeChat messages. In order to catch our flight back home, we had to pay nearly $4500 for the hotel fees in advance. But right after we paid, Alice showed up and claimed that she had an emergency and would refund us later. Out of trust in this company, we kept communicating with them actively after returning home. But until today, we haven't received any refund, and the people from this company are full of lies! They said the refund had been sent to us at one moment, and then claimed they needed to confirm the specific details of the expenses with the driver at another moment. They always put off giving us the remittance receipt! We also confirmed with the bank over the phone that we hadn't received any remittance information.
If you don't want to advance payment for a fraudulent company and don't want to be helpless in a foreign country, please don't choose this company. It's really a terrible experience!
AE
20-35 years of age | Experience level: 2-5 safaris
Unforgettable experience
We had an amazing time in Namibia thanks to our coordinator Amber Lynn and our guide Lucky. From the first contact with Nature Travel and Amber Lynn until the end, everything was handled professionally and on point. Requests were met and accommodated perfectly, and it was very easy to reach Nature Travel and the communication was always very quick and professional.
The stay in Namibia itself was wonderful! We had such a great time, and Lucky was an amazing guide. From the first moment when he picked us up, until when he dropped us off at the airport, he had a huge smile and was always very friendly, approachable, accommodating, knowledgable and positive. You can tell that he loves what he does and that he has great knowledge about, I would say, everything. There were some long days driving, but Lucky always kept the spirit up and did a great job and always made us feel safe on the roads. Furthermore, he knew the behaviours of the animals, and the perfect spots for the wildlife which made sure we got to experience some amazing moments with amazing views of the action. However, he always respected the animals, and made sure we did not interfere in their lives.
Talking about Namibia, it was such a wonderful country to explore, with so many diverse sites we got to visit. I think we were both blown away by the diversity of the Namibian nature and wildlife. From the sand dunes, to the roughness of the coast, and the inland of Damarland and then moving on to the safari seeing all the different animals, it was just amazing to see all that Namibia has to offer. The people were always very friendly, and the hotels were just amazing! It was definitely worth the money and we want to come back one day for sure!
Thank you Nature Travel, Amber Lynn and last but not least Lucky for this amazing trip! It is one we will always remember!
CN
20-35 years of age | Experience level: first safari
Professional and patient tour guide
Thanks so much for Castor, a professional and patient tour guide.
Everything was arranged in detail. Our plan was highly customized.
During the whole trip, Castor was so nice to provide us beverage everyday and gave us knowledge on animals.
We 5 had a really good trip in Tanzania. Thanks again.
CH
35-50 years of age | Experience level: first safari
Amazing honeymoon in the Maasai Mara
My wife and I spent an amazing 5 days on safari in Kenya. Everything was on our bespoke trip was organised seamlessly, from our hotel pick, accommodation, travel and activities.
Our guide Joseph was great throughout. There wasn’t a single question he didn’t know the answer to and he made sure we got to see everything we came to see including some amazingly closeup views of Lions, elephants and cheetahs. He always made sure we were satisfied with our drives and made sure we were comfortable.
The accommodation and food was great, particularly in the Neptune Camp which really felt as close to a 5 star hotel as you can get with amazing service.
We could not find anything other tour operators that had the same value for money. Others were either budget group trips or extortionate luxury trips. This was perfect, providing a bespoke private safari at a very reasonable price.
50-65 years of age | Experience level: first safari
Magical Tanzania Holiday
Travelling in Tanzania with Tanzania Specialist (TS) was fabulous!
Our party of four adults had an amazing 14 night trip made so by the excellent organisation of the trip and our fabulous guide, Jakob.
We started off flying into Mt Kilimanjaro Airport and were collected by TS. We participated in the Materuni Village Waterfall Walk (not for the feint of heart in the heat)! Two of our party climbed Mt Kilimanjaro to the Mandara Huts (full day exercise) and we all visited the Rundugai Springs and loved the activity floating about in the crystal clear waters.
We then moved on to Tarangire National Park and Lake Manyara and were blown away by the wildlife we saw. We had rangers take us on a walking safaris which were really enjoyable. Next we moved on to the Serengeti for three nights in a comfortable tented camp and visited the Ngorongoro Conservation Area. We were very lucky to fulfil the sighting of the "Big 5".
After our time on safari with TS we flew to Zanzibar (on Airlink) for four nights on the Island which was very relaxing.
All our accommodation was great, meals provided were good (including the daily packed lunches for safari days) and the vehicle we travelled in was comfortable enough and equipped with a fridge which was most welcome.
The activities undertaken and the vast array of animal sightings up close were amazing, we never felt rushed and were lucky to have such a wonderful guide and driver in Jakob. Jakob was friendly, professional, knowledgeable and made sure each guest was catered for. He also has a great sense of humour and listened to all our requests. Nothing was ever too much trouble and he was happy to facilitate any of our needs.
I would highly recommend TS for a safari in Tanzania, from the booking process, communication, service and the tour itself (especially because of our guide) it was a really fantastic experience.
US
50-65 years of age | Experience level: first safari
Josephat and David were very professional, knowledgeable and helpful throughout the entire weekend.
Elida tours is a great company. And the drivers are experienced and knowledgeable. This is a real value because on a safari you want a driver that is patient, familiar with the park and knows the animals habits and where they usually are. I had the opportunity to be driven by the owner over the weekend and the experience was one I will never forget. Great experience. Great company.
Will definitely use Elida Tours again in the future.
GT
35-50 years of age | Experience level: first safari
Good budget safari with Dickson, a great guide
The experience was made memorable by our guide Dickson. He made sure we saw all the animals (missed just the elusive leopard but not for lack of trying) and patiently moved the car around so everyone could get a chance to see the animals and take a good shot. Dickson was knowledgeable about the species we saw and easily answered all our questions. He was patient with our group and requests. If I came again, I would ask for Dickson.
In terms of accommodations and food, upgrade if you can. The camps are fine but it is a lot like camping. If you don’t like camping, you won’t like the camps. Food was the same every day and…okay. A little more care here would make it be 5 stars.
US
50-65 years of age | Experience level: first safari
Ezekiel Senkoro: exceptional, beautiful inside/out, calm, attentive to detail. Top-notch guide!
My safari adventure with Tanzania Roadside Expeditions exceeded expectations! Ezekiel Senkoro's expert guidance made our journey unforgettable. We explored the breathtaking landscapes of the Serengeti, Mara River Crossing, Ngorongoro, and the Crater, witnessing thrilling moments that will forever be etched in my memory.
The highlights of our trip included witnessing the breathtaking wildebeest crossing twice, spotting the Big Five, and seeing an astonishing 37 lions in one morning game drive. We also encountered many other incredible sights and animals up close and personal.
Ezekiel's exceptional care and expertise made our experience truly seamless. His knowledge, driving skills, and fantastic music selection catered to our every need. He ensured our safety, comfort, and entertainment throughout our journey.
This safari experience has had a lasting impact on me. I've gained a deeper appreciation for Tanzania's wildlife and conservation efforts. I've also learned valuable lessons from the Tanzanian people, including respecting land and wildlife, admiring their hard work and resilience, appreciating simplicity, and embracing sustainability.
I highly recommend Ezekiel Senkoro and Tanzania Roadside Expeditions for an unforgettable safari experience. They have created lifelong memories for me, and I'm confident they will do the same for you!
FR
35-50 years of age | Experience level: first safari
Amazing
We spent 3 days of amazing safari, a wonderful experience, our guide was perfect and spoke French fluently!
I highly recommend going through this agency! The best indeed! The organization and the choice of lodges everything was perfect!
US
35-50 years of age | Experience level: first safari
Amazing customized safari!
Edmand was unforgettable. He made our tour so special and customized just for us. We will remember Uganda as our favorite place forever, because of Halloo Uganda’s unique and client-driven service. Even when we got in a pickle with the Jeep in the muddy rain, Edmand was there to guide us through. I also really appreciated the knowledge he has about Uganda and the stories he would tell us. I am so glad we found this company, and didn’t go with anyone else!
